20/09/2024
**CARNIVAL BOOKING NUMBERS**
Hello BRAVO 2024 Cruisers, everyone now have been distributed your Carnival booking numbers so you can do your Carnival onboard pre-checkin process, here are some important things we would like to clear up as we have had many calls in regards to these main points:
> We are advised there indeed WILL be shore excursions available for Airlie Beach, however, they are not available in the backend of the Carnival booking system as of today. These options are being updated and confirmed by Carnival due to the port changes, however again there WILL be excursions available and will be in the system prior to sail, albeit not at present.
> For anyone who has not received their number, please check your spam and junk folders, as it is an automatic booking system sometimes your email provider/server can flag it as junk/spam [a way to remedy this also is to click our incoming email address as a trusted email and/or add it to your contacts address book for your email account].
> Date formatting, it is stated in the email, but the format for DOB and Sail Date is MM/DD/YEAR, meaning your departure date of 16/10/2024 needs to actually be inputted in as 10/16/2024, and if your date of birth is 26/01/1959, you put it in as 01/26/1959. This can be confusing as the system is using the American MM/DD/YEAR way as opposed to in Australia how we put the date first then month then year. This is not something that can be changed unfortunately being the Carnival website this is a worldwide setting.
We appreciate your patience and understanding during this challenging time with the port of call changes, as you can imagine there has and is many moving parts behind the scenes and C*C/Carnival also extends our apologies for any delays that have been caused with getting the numbers from Carnival out to all booked guests.
If you need help please email us at [email protected] you cal also call us on 1300 247 371 our team however is very busy on the phones at this time of year so there way be some hold wait times in speaking with a team member.