29/06/2020
DUBAI IS OPEN
Dubai residents entry process
The following process applies to all Dubai residents who are either currently overseas and want to return or wish to initiate travel from Dubai and return.
If you hold a Dubai residence visa and would like to return to Dubai, you must have government approval to enter. You can apply for this approval while making your booking online or through our contact centres. Otherwise you can complete the application yourself on the General Directorate of Residency and Foreign Affairs (GDRFA) website directly, before you book your flight with us.
During the GDRFA application process, you will be asked to enter your Resident File Number. You can find this number on your visa under File.
Check the GDRFA website to see the status of your application. If your application is approved, you will receive an email with a GDRFA reference number. If the application can’t be processed at the time of the request, you can try again after four days. There is no need to follow up on your status with our call centre or GDRFA.
You will be asked for your GDRFA Application Number to complete your travel booking, either online or through our call centre.
Please bring a copy of the GDRFA approval email with you when you travel, as you might be requested to present this.
Every passenger flying to Dubai is required to fill in this health declaration form and the quarantine undertaking form . Both forms need to be printed and completed before you travel and handed over to Dubai Health Authority staff at arrival. The quarantine undertaking form will only go into effect if you need to undergo quarantine.
On arrival in Dubai, you are required to take a PCR test and remain in your residence until you receive the test result. If the test result is positive, you will be required to undergo isolation and follow the Dubai Health Authority guidelines.
You must also download the COVID-19 – DXB Smart App. iOS - Android
At check-in, returning residents must declare that they either have health insurance or will bear any costs for treatment and isolation if required.
Dubai residents planning to travel out of Dubai
Passengers must be aware of and meet the travel requirements of the country they are travelling to.
Residents do not need a COVID-19 test or Dubai government approval to leave Dubai.
COVID-19 flight and travel restrictions remain in place across many countries around the world. We are closely monitoring the situation as it evolves, and we hope to resume services as soon as conditions allow. This includes receiving government approvals, the easing of travel restrictions, and commercial demand. We will announce any service resumption when we can. Find out which destinations we’re flying from.
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Beacon travel International Ltd