TIERONE OSS

TIERONE OSS A real opportunity exists for Service Providers to deliver a consistently better customer experience

Always a pleasure to have Manju Sekjri with us :)
03/01/2017

Always a pleasure to have Manju Sekjri with us :)

11/09/2016

Get the whole picture - and other photos from TIERONE OSS

Farewell drinks for our esteemed colleague Paul! All the very best in your new role from your TierOne family!
09/09/2016

Farewell drinks for our esteemed colleague Paul! All the very best in your new role from your TierOne family!

Plaid day in the office!
02/26/2016

Plaid day in the office!

  TierOne Is the First OSS Software Vendor to Achieve Sought After "Verizon Testing Partner" Status
01/07/2016

TierOne Is the First OSS Software Vendor to Achieve Sought After "Verizon Testing Partner" Status

01/06/2016

Have you heard? NETPortal's 9.4 Release has full support for NFV. Check out more details here: http://www.tieroneoss.com/media-view/tierone-releases-netportal-9-4-with-full-support-for-nfv/

TIERONE™ announced today GA availability of NETPortal™ 9.4. NETPortal’s product suite that enables Service Providers to fully support NFV in a network aware operations platform with full lifecycle management from planning and design to in-service and ongoing customer service assurance.

01/06/2016

What's wrong with being confident? Check out this month's Women in Tech Tip #2!

https://www.linkedin.com/pulse/tip-2-confidence-key-rachel-gosein-pmp?trk=prof-post

Rachel Gosein, PMPManager, Consulting Services at TierOneFollowUnfollowFollowingLoadingTip #2: Confidence is key.Jan 6, 20164 views0 Likes0 CommentsShare on LinkedInShare on FacebookShare on Twitter Whether you’re a noob or a seasoned-vet, one of the most powerful tools you have in your toolbox is c…

12/15/2015

Holiday festivities were in full swing last week at the TIERONE Toronto office. Check out some of the highlights!
12/15/2015

Holiday festivities were in full swing last week at the TIERONE Toronto office. Check out some of the highlights!

12/09/2015

We're launching a new "Women in Technology" series. Monthly blogs and short tips will be posted on our and . Stay tuned!

We've moved and we're loving the new space! You can now find us at 5925 Airport Road, Suite 905.
12/01/2015

We've moved and we're loving the new space! You can now find us at 5925 Airport Road, Suite 905.

Federated Inventory Management Solutions... they just don't work! Check out Paul Vedam's latest blog here: http://www.te...
11/24/2015

Federated Inventory Management Solutions... they just don't work! Check out Paul Vedam's latest blog here: http://www.telcoprofessionals.com/blogs/9789/1125/federated-inventory-management-solutions-do-not-work

Federated inventory management solutions do not work. The idea of federated data became big when some of our venerable industry leaders decided it would solve the ongoing challenge of inventory management systems.   Ideas come and go, so my initial reaction was that we would just have to wait a…

11/04/2015

How can service providers today get access to the right technology? Check out Paul Vedam's thoughts on this in his latest blog post

http://www.telcoprofessionals.com/blogs/9789/1119/brokering-in-the-technology-sele

Brokering in the technology selection process. Continuing the theme from last time, this is the challenge faced by service providers: how do they get access to the right technology? How do they find the non-legacy technology or the innovative solutions that have not yet become widely known?   T…

TIERONE Stress Relief Centre was inaugurated last week at the HQ. Productivity is up, stress levels are down!
09/23/2015

TIERONE Stress Relief Centre was inaugurated last week at the HQ. Productivity is up, stress levels are down!

Big thanks to all the TIERONE folks who participated in this year's run/walk for charity.
09/23/2015

Big thanks to all the TIERONE folks who participated in this year's run/walk for charity.

RFP technology selection: the good, the bad and the ugly...check out Paul Vedam's new blog post http://www.telcoprofessi...
09/23/2015

RFP technology selection: the good, the bad and the ugly...check out Paul Vedam's new blog post http://www.telcoprofessionals.com/blogs/9789/1111/rfp-technology-selection--the-go

RFP technology selection: the good, the bad and the ugly. In my previous blogs I’ve stressed the importance of picking one key IT system at a time on which to build your business, rather than trying to transform everything at once and building a new Frankenstein held together with sticky tape…

09/16/2015

TIERONE is a proud supporter of the Strong Kids Campaign. Cheer us on today as we run and walk in the 5k YMCA Relay!

Outreach 360 with the motto of " Helping hands are better than Praying lips" Visited an orphanage "Siru Malargal" ( Litt...
09/07/2015

Outreach 360 with the motto of " Helping hands are better than Praying lips" Visited an orphanage "Siru Malargal" ( Little flowers) in chengalpet and donated Rice and other Provisions and pledged their support for their cause.
Tier1knights also visited Thangam a young MCA Post graduate who is suffering from cancer and undergoing treatment at Anna cancer hospital at Kancheepuram. Tier1knights pledged their support by spending their time with her and motivating her.

We Tier1knights know our social responsibility and wanted to show the needy that we care. We have started "out reach 360...
09/07/2015

We Tier1knights know our social responsibility and wanted to show the needy that we care. We have started "out reach 360" an initiative to support the noble cause.

watch out we are Tier1knights at Queens land
08/10/2015

watch out we are Tier1knights at Queens land

Are Telcos in trouble? Check out an interesting blog post from our CEO here: http://www.telcoprofessionals.com/blogs/978...
07/21/2015

Are Telcos in trouble? Check out an interesting blog post from our CEO here:

http://www.telcoprofessionals.com/blogs/9789/1104/tm-forum--use-it--or-lose-it

TM Forum: Use it, or lose it. Early in June, I donned my sunglasses and made my annual trip down to the sunny South of France to join colleagues, competitors and others at the TM Forum Live event in Nice.   Like many of my peers, this event provides a valuable opportunity to ge...

We had lots of fun in the sun at last Friday's annual TIERONE Pool Party. Check out some highlights!
07/13/2015

We had lots of fun in the sun at last Friday's annual TIERONE Pool Party. Check out some highlights!

TIERONE hosted our annual golf tournament on June 17th. Fun was had by all. Check out some of our favourite moments caug...
07/02/2015

TIERONE hosted our annual golf tournament on June 17th. Fun was had by all. Check out some of our favourite moments caught on camera!

The service provider kitchen is in a mess! - Paul Vedam http://www.telcoprofessionals.com/blogs/9789/1057/the-service-pr...
04/07/2015

The service provider kitchen is in a mess! - Paul Vedam http://www.telcoprofessionals.com/blogs/9789/1057/the-service-provider-kitchen-is-in-a-mess #.VRkDDzdzO-E.twitter …

The service provider kitchen is in a mess!. If you have read my previous blogs, you will have noticed that my world revolves around the service provider and customer service. The challenges faced by service providers in the context of customer experience are also firmly rooted in the history of the.…

The plight of the CSR - Paul Vedam http://www.telcoprofessionals.com/blogs/9789/1051/the-plight-of-the-csr #.VRkC9056eLg...
04/07/2015

The plight of the CSR - Paul Vedam http://www.telcoprofessionals.com/blogs/9789/1051/the-plight-of-the-csr #.VRkC9056eLg.twitter

The plight of the CSR. The next time you call your communications service provider to complain about an issue with a broadband or cellular phone service, spare a thought for the customer service representative on the other end of the line. Depending on their size, CSPs can hire...

Customer experience: an unfulfilled promise - Paul Vedam http://www.telcoprofessionals.com/blogs/9789/1041/customer-expe...
04/07/2015

Customer experience: an unfulfilled promise - Paul Vedam http://www.telcoprofessionals.com/blogs/9789/1041/customer-experience-an-unfulfilled-promise #.VRkC6Gfn-do.twitter …

Customer experience: an unfulfilled promise. In my regular dealings with service providers across the globe, it’s fair to say customer experience is a topic that crops up frequently as an aspect of service provision that requires constant monitoring and improvement. During industry events, ser…

Check out 'President & CEO of TIERONE on Bridging the Gap'https://vimeo.com/87503476
04/07/2015

Check out 'President & CEO of TIERONE on Bridging the Gap'
https://vimeo.com/87503476

Paul Vedam, President & CEO TIERONE talks to Juliet Media about how the company is addressing the traditional problems that operators are facing in bringing together…

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