22/08/2024
Here are some common passenger rights when flying with airlines:
1. _Right to information_: Clear and accurate information about flights, delays, and cancellations.
2. _Right to compensation_: Compensation for flight delays, cancellations, or denied boarding.
3. _Right to assistance_: Assistance with special needs, such as wheelchair accessibility or medical requirements.
4. _Right to baggage handling_: Proper handling and compensation for lost, damaged, or delayed baggage.
5. _Right to seat selection_: Selection of seats, including pre-assigned seats and seat upgrades.
6. _Right to refunds_: Refunds for unused tickets or portions of tickets.
7. _Right to complaint resolution_: A clear process for resolving complaints and disputes.
8. _Right to safety_: Safety briefings, emergency procedures, and evacuation instructions.
9. _Right to amenities_: Access to amenities like food, water, and restrooms during flights.
10. _Right to protection from discrimination_: Protection from discrimination based on race, gender, age, or disability.
Additionally, passengers have rights under various regulations, such as:
- EU Regulation 261/2004 (Denied Boarding, Flight Delays, and Cancellations)
- US Department of Transportation's Passenger Bill of Rights
- Montreal Convention (International Carriage by Air)
It's essential to familiarize yourself with these rights and regulations to ensure a smooth and enjoyable travel experience.