What are the opening hours?

Monday 10am - 6pm Tuesday 10am - 6pm Wednesday 10am - 6pm Thursday 10am - 6pm Sunday 10am - 6pm

SIGMA EMEA

Home
Egypt
Cairo
SIGMA EMEA

SIGMA EMEA SIGMA is an IT Consultancy Provider & System Integrator focusing on the Telecom Sector. We connect telcos with customers in a seamless process.

We are specialized in new age billing, charging, CRM, mobile payments systems; and digital front-end gates to customer journeys. We provide: Consultation, Transformation, Optimization, Management and Innovation services. We thoroughly study customers’ needs and sync it with telcos’ business models to make intelligent decisions based on the right digital strategy and latest technologies, to minimiz

e costs and enhance customer experience. SEGMATEK creates and maintains digital tech solutions solving complex business challenges for the telecom sector. We specialize in new age billing, charging, CRM, mobile payments systems; and digital front-end gates to customer journeys. We provide:
CONSULTATION services with our agile approach and the extensive experience of our consultants. TRANSFORMATION services that entails complex processes and solutions Implementation, Integration and Migration. OPTIMIZATION services for improving IT performance and reducing business stress through Health Check, Testing, Technical Training and Skills Outsourcing. MANAGEMENT services through our Service/Helpdesks & NOCS, Infrastructure, Application and Business Management, and Continuous Service Improvement. INNOVATION through System Functionality Extension Solutions, Digital Gates Development and software customization. The way we operate is different, and our environment is very professional, yet friendly, constructive, dynamic and open-minded. As cooperative and supportive as our management is, we are INNOVATIVE and DARING. We have a diversity of race, nationality, religion, gender, disability and age. Women are key players in SEGMATEK structure. Egypt Office: The Courtyard, , Sheikh Zayed City, Cairo, Egypt. Pakistan Office: 1st Floor, C - 7&8, Block-A, Izmir Town, Lahore - Pakistan.

04/05/2025

Embracing the Future: Smart Cities Tech Trends 🌐

As urbanization accelerates and populations grow, cities around the globe are leveraging technology to create smarter, more sustainable environments. The concept of Smart Cities is reshaping our urban landscapes, enhancing quality of life, and driving economic growth. Here are some of the key tech trends shaping the Smart City movement:

➡️ IoT Integration: The Internet of Things (IoT) is the backbone of Smart Cities, enabling the connection of devices and sensors across urban infrastructure. From smart streetlights that conserve energy to connected waste bins that optimize collection routes, IoT solutions are enhancing operational efficiency and sustainability.

➡️ Data-Driven Decision Making: Cities are harnessing big data analytics to gain insights into urban dynamics. By analyzing data from traffic patterns, energy consumption, and public services, city planners can make informed decisions that improve resource allocation and enhance resident experiences.

➡️ Smart Transportation Solutions: Innovative transportation technologies, including connected vehicles, autonomous public transit, and smart traffic management systems, are revolutionizing urban mobility. These advancements reduce congestion, improve safety, and promote the use of green transportation options.

➡️ Sustainability and Green Initiatives: Smart Cities are prioritizing sustainability through the implementation of renewable energy sources, smart grids, and energy-efficient buildings. Technologies such as smart meters and energy management systems help reduce carbon footprints and foster a greener urban environment.

➡️ Citizen Engagement Platforms: With the rise of digital communication, Smart Cities are increasingly focusing on enhancing civic engagement. Mobile apps and online platforms allow residents to provide feedback, report issues, and access city services more easily, fostering a sense of community and responsiveness.

➡️ Enhanced Public Safety: Smart City technologies are elevating public safety measures through AI-powered surveillance systems, predictive policing, and emergency response platforms, ensuring that urban environments are safer for residents.

➡️ 5G Connectivity: The rollout of 5G networks is set to enhance the capabilities of Smart Cities by enabling faster, more reliable data transmission. This empowers a wide range of applications, from real-time traffic monitoring to connected healthcare solutions.

We are excited about the potential of these technologies to shape the future of urban living. As we collaborate with municipalities and private sectors, we strive to drive innovation that makes cities more efficient, livable, and sustainable.

www.sigma-emea.com

30/04/2025

Today, we celebrate the dedication and passion of every person who puts their heart into their work. 💫💪🏻

On this Labor Day, we salute the hands that build, the minds that innovate, and the spirits that persevere.

Your efforts shape the world we live in — thank you for your hard work and commitment.
Happy Labor Day!

اليوم نحتفل بتفاني وصمود وشغف كل من يضع قلبه و عقله في عمله.
في يوم العمال، نحيي الأيادي التي تبني، والعقول التي تبتكر، والقلوب التي لا تعرف الاستسلام. 💪🏻📈
أنتم من تصنعون الفرق وتشكلون العالم من حولنا — شكرًا لجهودكم والتزامكم.
عيد عمال سعيد!

28/04/2025

Navigating Challenges in the IT Sector: The Power of Outsourcing 💻

Organizations in the IT sector face a multitude of challenges that can hinder growth and innovation. From managing rising operational costs to keeping up with technology advancements, these hurdles can be daunting. However, outsourcing offers a strategic solution to these pressing issues.

👉 Common Challenges in the IT Sector:

➡️Talent Shortages: Finding and retaining skilled IT professionals can be a significant struggle, especially with the rapid pace of technological change. Organizations often compete to attract top talent, leading to increased recruitment costs and extended time-to-hire.

➡️Budget Constraints: Tight budgets can limit the ability of IT departments to invest in new technologies and resources, stifling innovation and efficiency.

➡️Operational Complexity: As technology ecosystems become more intricate, managing IT operations can become overwhelming, leading to inefficiencies and potential downtime.

➡️Rapid Technological Advances: Keeping pace with emerging technologies and trends is essential but can be resource-intensive, requiring constant upskilling and training of existing staff.

➡️Focus on Core Business Functions: IT departments often find themselves bogged down with routine maintenance tasks, diverting attention from critical strategic initiatives that drive business growth.

🔑 How Outsourcing Can Help:

➡️Access to Expertise: By outsourcing specific IT functions, organizations can tap into a global talent pool, gaining immediate access to specialized skills and expertise without the long recruitment process.

➡️Cost Efficiency: Outsourcing can transform fixed costs into variable costs, allowing organizations to allocate resources more efficiently and invest in core business areas.

➡️Enhanced Focus: By delegating routine tasks to outsourcing partners, internal teams can concentrate on strategic initiatives that drive innovation and growth.

➡️Scalability: Outsourcing offers the flexibility to quickly scale IT resources up or down based on project needs and market conditions, ensuring organizations remain agile in a competitive landscape.

➡️Improved Service Delivery: Outsourcing providers often bring practices and technologies that enhance service delivery, leading to improved performance and reduced downtime.

At SIGMA EMEA, we understand the challenges faced by organizations in the IT sector, and we are committed to providing tailored outsourcing solutions that drive efficiency, innovation, and growth. Together, let’s overcome these challenges and create a more resilient future!

www.sigma-emea.com

24/04/2025

Today, we celebrate Sinai Liberation Day 🇪🇬 🌴, a significant moment in our history that symbolizes courage, resilience, and unity. This day reminds us of the sacrifices made by our heroes who fought for our land and our freedom.

As we reflect on this important occasion, let us honor their legacy by continuing to work towards peace, prosperity, and national unity. Together, we can build a brighter future for our nation.

Happy Sinai Liberation Day!
🌍 احتفالاً بيوم تحرير سيناء 🌍

اليوم، نحتفل بذكرى تحرير سيناء 🇪🇬🌴 الذكرى العظيمة التي تم فيها استعادة أرض سيناء الحبيبة في 25 أبريل 1982. هذا اليوم يمثل صمود الشعب المصري وقوة إرادته وتضحيات أبطال القوات المسلحة.

سيناء ليست مجرد أرض، بل هي رمز للوحدة والعزة الوطنية. فلنستلهم من هذه الذكرى روح التضحية والعمل من أجل مستقبل أكثر ازدهاراً وسلاماً لمصرنا الغالية.

#مصر

23/04/2025

🌐 SIGMA EMEA x Graphlogic | Strategic Partnership
We’re pleased to announce our new partnership with Graphlogic, a leader in Conversational AI and intelligent avatars with native Arabic dialect support.

This collaboration marks a pivotal step in our commitment to delivering AI-powered customer engagement solutions across the EMEA region—bringing smarter, faster, and more intuitive communication experiences to our clients.

It was a pleasure to host Sergey Shlykov, CEO of Graphlogic, at our hashtag office as we launched this exciting initiative. His visit reaffirmed our shared focus on innovation and regional impact.

Together, we’re empowering businesses through advanced, localized AI—designed for real-world impact.

www.sigma-emea.com

22/04/2025

Enhancing Business Resilience with Infrastructure Managed Services! 🌐

Maintaining a robust and efficient IT infrastructure is crucial for business success. Infrastructure Managed Services (IMS) provide organizations with the support they need to ensure their technology systems are operating at peak performance, allowing them to focus on core business objectives.

🔧 What Are Infrastructure Managed Services?
Infrastructure Managed Services encompass a wide range of IT functions, including network management, cloud services, data storage, security, and disaster recovery. By outsourcing these critical components, businesses can benefit from specialized expertise while reducing operational costs.

💪 Key Benefits of IMS:

➡️Enhanced Performance: Continuous monitoring and maintenance of IT infrastructure ensure optimal performance, reducing downtime and increasing productivity.

➡️Scalability: Managed services allow businesses to easily scale their infrastructure in response to changing needs, whether it's expanding workloads or adapting to new technologies.

➡️Cost-Effectiveness: By utilizing managed services, organizations can transform fixed IT costs into variable costs, optimizing their budgets and resources.

➡️Access to Expertise: Partnering with experienced managed service providers gives businesses access to industry experts and the latest technologies without the need for extensive in-house resources.

At SIGMA EMEA, we offer comprehensive Infrastructure Managed Services designed to empower businesses to thrive in a competitive landscape. Our dedicated team of professionals is committed to delivering tailored solutions that enhance operational efficiency and drive innovation.

Are you ready to elevate your IT infrastructure and foster business growth? Let's connect and explore how Infrastructure Managed Services can benefit your organization!
www.sigma-emea.com

19/04/2025

Happy Easter from all of us at SIGMA EMEA! 💙💚

Whether you're spending the day with loved ones, enjoying a bit of rest, or simply reflecting on the season, we wish you peace, joy, and hope. 💐

Thank you to our amazing team, partners, and clients for being a part of our journey. Here's to growth, collaboration, and brighter days ahead!

Wishing you a happy and healthy Easter. 🪺🌸

www.sigma-emea.com

15/04/2025

Transforming Customer Engagement with GEN AI Chatbot Development! 🤖

As digital communication continues to evolve, the demand for intelligent and interactive solutions is higher than ever. At SIGMA EMEA, we are proud to be at the forefront of this revolution, offering cutting-edge Generative AI ChatBot development services that redefine how businesses connect with their customers.

💡 Why GEN AI Chatbots?

➡️Personalized Experiences: With advanced natural language processing capabilities, GEN AI chatbots can provide tailored responses, understanding customer preferences and needs in real-time.

➡️24/7 Availability: They offer round-the-clock support, ensuring that customers can access assistance anytime, anywhere. This constant availability enhances customer satisfaction and loyalty.

➡️Efficiency and Cost-Effectiveness: By automating routine inquiries and interactions, businesses can optimize their operations and allocate valuable human resources to more complex tasks.

🎯 Key Areas of Impact:

➡️Customer Service: Resolving queries, handling complaints, and providing information, all while learning from past interactions to improve future responses.

➡️Sales and Marketing: Assisting customers in finding products, guiding them through purchasing decisions, and even upselling based on user behavior analysis.

➡️Data Insights: Collecting and analyzing customer interactions to provide businesses valuable insights into consumer behavior and preferences.

At SIGMA EMEA, we leverage the power of GEN AI to create robust chatbot solutions that not only enhance user experiences but also drive business efficiencies. The future is bright for organizations ready to embrace these transformative technologies!

www.sigma-emea.com

10/04/2025

🌟 Celebrating an Exceptional Athlete: Fawzy 🤼🏻

We are proud to spotlight our esteemed colleague, Professor Mohamed Fawzy, a remarkable talent and a true pioneer in the world of martial arts in Egypt!

🏅 Holding black belts in Judo, Brazilian Jiu-Jitsu, and Aikido, along with expertise in Muay Thai, Wrestling, Boxing, and MMA coaching, Professor Mohamed is not just an athlete but a multifaceted martial artist dedicated to training and inspiring others.

As the founder of Brazilian Jiu-Jitsu in Egypt and a World Champion for Professional Jiu-Jitsu in Abu Dhabi in 2013, he has made significant contributions to the sport on both national and international levels. 🌍

With a PhD in Sports Training Science and currently serving as the Vice President of the Egyptian Jiu-Jitsu Federation and Acting Director, his commitment to the growth and development of martial arts is exemplary. 🎓

At , we believe in embracing a healthy lifestyle and maintaining a balanced life. We recognize that physical fitness and well-being are essential components of success, both personally and professionally. Mohamed's dedication to martial arts and his commitment to excellence reflect our core values at SIGMA EMEA, where we strive to foster an environment that promotes health, well-being, and work-life balance for all our team members.

Join us in celebrating Professor Mohamed Fawzy for his achievements and contributions to martial arts! Let’s continue to support and inspire each other in our professional and athletic journeys.

29/03/2025

عيد فطر مبارك💫

نتقدم إليكم بأصدق التهاني وأطيب الأمنيات. جعله الله عيد فرح وسعادة لكم ولأحبابكم، وأعاد عليكم هذه المناسبة بالخير واليُمن والبركات.

كل عام وأنتم بخير، وعيدكم مبارك! ✨

Eid Mubarak!

As the holy month of Ramadan comes to a close, we extend our warmest wishes to all of you. May this joyous occasion bring you and your loved ones peace, happiness, and prosperity.

From all of us at SIGMA EMEA, Eid Mubarak! ✨

25/03/2025

🌐 Elevate Your Logistics Operations with SIGMA EMEA's E2E IoT Solution!

In the rapidly evolving logistics landscape, efficiency and precision are paramount. That’s why we’re excited to introduce our End-to-End (E2E) IoT Solution, designed to transform how logistics companies manage their fleets.

➡️Unified Operational Framework: By integrating with order management, product catalog, and billing systems, we create a cohesive environment that enhances overall operational efficiency.

➡️Real-Time Fleet Data: Our solution utilizes IoT sensors and connected devices to deliver real-time insights into fleet performance, optimizing vehicle operations and logistics processes.

➡️Enhanced Order Processing: With accurate delivery estimates and tracking, our integration significantly improves order processing efficiency, keeping your customers informed every step of the way.

➡️Dynamic Inventory Management: Real-time updates to the product catalog ensure that your inventory levels are always accurate, reflecting true product availability for your customers.

➡️Streamlined Billing: Our billing management systems harness data from both order and fleet systems to generate accurate invoices, facilitating seamless payment processing.

👉By adopting our E2E IoT Solution, logistics companies can streamline operations, enhance accuracy, and elevate customer satisfaction through cohesive functionality across all business aspects.

💬 Ready to take the next step in transforming your logistics operations? Let’s connect!
https://www.sigma-emea.com/solutions/corporate-sim-management-platform-csmp/

24/03/2025

Exciting News: Successful Modernization of Lebara's Business Enabling System (BES) Platform! 🌟

We are thrilled to announce the successful modernization of Lebara's Business Enabling System (BES) platform, marking a significant milestone in enhancing MVNE platform integration and driving business growth through new and improved services.

This achievement was made possible through the exceptional collaboration between Huawei, SIGMA EMEA, and Lebara. As the BES provider, Huawei played a pivotal role in delivering a future-ready platform, while SIGMA EMEA provided expert consultancy, leveraging our Center of Excellence team to ensure smooth ex*****on, mitigate risks, and maximize project success.

👉 A special thank you to our valued partners at Lebara, particularly their Chief Technology Officer, Sultan Alosaimy, for his kind words of appreciation and ongoing support.

Starting in Q3 2023 and successfully completed in February 2025, this transformation has reinforced Lebara’s leadership in the MVNO market. We look forward to continuing this partnership and driving even greater innovation together!

A huge thank you to the dedicated teams from Huawei, SIGMA EMEA, and Lebara for making this achievement possible! 💪🚀

Address

Bavaria Town, Maadi Ring Road
Cairo

Opening Hours

Monday	10am - 6pm
Tuesday	10am - 6pm
Wednesday	10am - 6pm
Thursday	10am - 6pm
Sunday	10am - 6pm

Website

http://www.sigma-emea.com/

Alerts

Be the first to know and let us send you an email when SIGMA EMEA posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to SIGMA EMEA: