Incoming and Outgoing Tour Operator based in Cairo, Egypt specialized in all Travel related services including Incoming, Outgoing, Ticketing, Hajj & Omra, Car Rentals etc,... Management Philosophy
We are committed to keeping our motivation, expertise and operational abilities at the leading edge of the travel industry in Egypt, providing superior travel services to every client world wide and fur
ther enhancing our reputation for high quality management performance. In doing so, Egyptian Riviera Tours will exceed customer expectations of
• Highest quality
• Competitive pricing
• Individual and company accountability
• Best – in – class service.
• Operational excellence. Strategy
Since Egyptian Riviera Tours seeks perfection, our strategy is always built on challenges, its ex*****on a gratifying success and certainly a privilege to our clients. However, strategic priorities pose themselves:
1. Maintaining and increasing our incoming market share within the acquired regions, as well as entering new markets.
2. Selective additional services offered.
3. Establishing long term dominance of Egyptian Riviera Tours, name in Egyptian Outgoing Travel Industry. Outbound
Egyptian Riviera Tours, “the” outbound company. A title accessed after many years of presenting our clients with creative, choreographed innovative itineraries mix of sightseeing, leisure, adventure and culture. What we offer? Why travel with us? Its about reputation: After thirty two years of operation, we’ve become one of the leaders in outgoing trips with a niche of excellence in travel market. Thousands of clients have traveled with us and we have obtained hundreds of gratitude letters from embassies, local clubs, non-governmental organizations and individuals appraising our services and fortifying our reputation by word of mouth. Its about organization: we organize small groups of passengers ensuring a high level of personalized services. Providing our clients with all the attention they need to fully enjoy their stay as comfortably as possible. Our private journey also ranges from two members up to any number of clients. Its about accommodation: At Egyptian Riviera Tours we make sure that our programs contains a large variety of deluxe hotels, resorts, ships riverboats and trains of the highest caliber. Routinely inspected by our quality inspections to ensure that any client complaint from any location is met with speedy measures to prevent possibility of reoccuence; guaranteeing client loyalty. Its about cost: our prices remain among the most competitive in the Egyptian travel market. Traveling with us, saves you money as every major travel expense will be proposed to you from start. You may pick and choose the options to build into your price of trip, from sightseeing, admissions to museums, galleries..etc. that way, there are no surprises, and your budget is our budget, not liable to increases
Its about the right destination: we excel in Europe, the far East and the united states. Special interest trips to Caribbean, central and South America, South Africa, Kenya, and the adventurous trips in the Scandinavian Seas. Any destination you choose we’ll tie a unique means of travel. At Egyptian Riviera Tours we confidently ask you to dream of any spot on earth and we’ll get you there. AVIATION:
Our in-house air travel department is a full service agency that enjoys IATA credentials. We have the privilege of a perfect co-operation network with the majority of airlines. At Egyptian Riviera we arrange even the most complicated travel requirements and extensions throughout the world, offering our clients the flexibility and ease to make their flight as convenient as possible. Our main concern is to provide our clients with the best ticket prices that keeps us always ahead of competition. The aviation department is a valuable advantage to our outbound clients and corporate clients, it facilitates completing all trip arrangements within a certain budget and strict time frames. Thus our clients will get the job done with exceptional ease and speed, everything in one place. Why search elsewhere. Islamic Pilgrimage:
For over thirty years we have organized for thousands of people the Islamic pilgrimage to Mecca. Our clients can relax knowing they are accompanied by professionals who manage the flow of events, and are the problem – solvers incase any problem should arise, to save your precious time. Hajj Mabroour. Special Events:
Egyptian Riviera Tours is keen to excel the organization of special events; therefore we have developed our capabilities to cover incentives given in the inbound Tourism sector for any special interest. The outbound staff also mastered the job of organizing from A- Z exhibitions, seminars and conferences for our clients. Our Team
Egyptian Riviera Tours has a remarkable number of high caliber staff that represents a big asset to the company. Their identification and stamina for the job are among the primary factors if success. The staff is divided between older members who have been operating from ten to twenty years with the company and a younger staff a few years experience. At Egyptian Riviera Tours, we make it a point of routinely hire young graduates to benefit from their new perspectives and fresh outlook. Training courses are selected for different positions to make sure they remain updated with every novelty in the travel market. Continuous upgrading of our staff's performance is the milestone of our accomplishments. Our Guiding Principles:
• Loyalty, honesty and fairness in all business transactions.
• Focus on our customers
• Operate according to principles that protect employees and clients.
• Quality is our first rule ensured in all services in an analytical manner to prevent error from the first time.
• Help our clients to enjoy our services optimally by providing them with information that could be useful to them.
• Satisfying our customers by continually improving what we do and how we do it with focus on quality.
• Being a top of competition.
• Act with passion for our business. Accomplishments
• From one branch in Cairo before year 2000 to five branches spread all over Egypt.
• Opened an In-House Safari Division, 2004.
• Acquiring a tour operator in Austria 2006, operating in both inbound and outbound tourism.
• Set a Bedwin Safari station in the desert, 2006
• Formed an In – house transportation division, 2006
• Established a sister tour operator, Travel Tailors, 2006.
