Improgresso Ltd

Improgresso Ltd Improgresso support the development of effectiveness at business, team and individual levels.

Business and Personal Performance Improvement, Skills Development, Coaching, Leadership and Behavioural training, Team Building, Psychometrics, Change Management, Organisation Development, Engagement, Comms, We enable progression for people and places, providing resource to drive change and improve performance through a range of services. We work to quickly understand your business and the issues

you want to address, and using our many years of wide ranging experience we provide considered practical options for support. We can help you with Organisational Design and Development, Management, Leadership and Talent Development, Learning and Development Design and Delivery, Performance Management and Assessment, Coaching, Change, Engagement and Internal Communications

12/06/2024
I know we all love a nice piece of recognition - and I’m no different. Can’t help thinking this one is a bit of a push t...
05/06/2024

I know we all love a nice piece of recognition - and I’m no different. Can’t help thinking this one is a bit of a push though! 😂 I’m always telling people to be specific in their recognition, feedback and praise of others for it to be authentic. ‘Coz you’re Jennie’ doesn’t quite work! Hey - I’ll take it though! Happy Jenny day to all the other Jenny’s - and the rest of you!

I work with clients all over the UK - which means a lot of travel! I’m pleased to do it to work with so many good people...
16/05/2024

I work with clients all over the UK - which means a lot of travel! I’m pleased to do it to work with so many good people and organisations- but this week is a rare occurrence of working with three different clients ALL in Bristol! Performance Management, Leadership Module Design and a Management Development programme. Love a good City view from an office!

Education, evaluation and feedback. Worth a listen for parents of school children.
24/04/2024

Education, evaluation and feedback. Worth a listen for parents of school children.

In this podcast, Lucy and Jennie talk about OFSTED and how to use the ratings when picking your children's future schools. They also cover coaching and feedb...

Good session talking performance management yesterday - with the added fun of Actors showcasing discussions and amending...
19/04/2024

Good session talking performance management yesterday - with the added fun of Actors showcasing discussions and amending practice based on delegate feedback.

This is how to manage Office milk wars!! 😂
18/04/2024

This is how to manage Office milk wars!! 😂

Love it when I know I've added value !
17/04/2024

Love it when I know I've added value !

Sometimes I find myself disproportionately chuffed with my slide design choice! 😂😂
15/04/2024

Sometimes I find myself disproportionately chuffed with my slide design choice! 😂😂

11/04/2024

Loooooove the sound of a buzzing facilitated focused quick review discussion! Today’s event in action.

10/04/2024

Morning all. I was chatting yesterday with a friend about the power of coaching and why it is helpful. Here are 5 reasons I believe coaching is a great investment:

1. Accountability👨🏾‍🎓:A coach provides accountability, ensuring you stay on track with your goals and commitments. Regular check-ins and support help keep you accountable for taking action and making progress.

2. Objective Perspective 👀: Coaches offer an unbiased viewpoint, helping you see situations from different angles and providing constructive feedback. This objectivity can lead to breakthroughs and insights that may not be apparent when facing challenges alone.

3. Customised Strategies 👩🏽‍🦰:A coach tailors their approach to focus on your specific needs and goals. They can identify your strengths and areas for improvement, then help as you create personalised strategies to maximise your effectiveness and success.

4. Skill Development 💪: Coaches can provide guidance and resources to help you develop new skills and enhance existing ones(the purists may disagree with this one but I’m here for it!) Whether it’s communication, time management, or leadership skills, a coach can support your growth and development in these areas.

5. Support and Encouragement 🙌🏻: Beyond just providing advice, coaches offer emotional support and encouragement. They help you navigate setbacks, boost your confidence, and maintain motivation during challenging times, fostering a positive and empowering environment for growth.

Get in touch if you are considering connecting with a coach.

28/03/2024

Coaching Tips

No doubting that coaching provides an incredibly useful way for people to reflect, plan, develop and reach for the outcomes they want. It is an invlauable tool for personal and professional development. Whether it’s executive coaching, career coaching, or life coaching, the effectiveness of coaching depends on various factors. To ensure that coaching truly adds value and leads to meaningful growth, consider the following five tips:

1. Clear Goals and Expectations:
The foundation of successful coaching lies in setting clear goals and expectations from the outset. Before beginning any coaching relationship, both the coach and the coachee should have a mutual understanding of what they aim to achieve. This involves defining specific, measurable, achievable, relevant, and time-bound (SMART) goals. By aligning coaching objectives with the coachee’s aspirations and the organisation’s needs, the coaching process becomes more focused and impactful.

2. Establish Trust and Rapport:
Trust is the cornerstone of any effective coaching relationship. Coachees must feel comfortable opening up to their coach, sharing their challenges, fears, and vulnerabilities without fear of judgment. Coaches can create a safe and supportive environment by demonstrating authenticity, confidentiality, and respect for the coachee’s autonomy. When trust is established, coachees are more receptive to feedback, guidance, and self-reflection, leading to deeper insights and sustainable growth.

3. Feedback and Accountability:
Feedback plays a crucial role in the coaching process by providing insights into the coachee’s progress and areas for improvement. Coaches should offer constructive feedback that is specific, timely, and actionable, focusing on behaviors and outcomes rather than personal traits. Additionally, accountability is essential for ensuring that coachees follow through on their commitments and action plans. Coaches can help coachees stay accountable by setting milestones, tracking progress, and providing support and encouragement along the way

4. Customised Approach:
Effective coaching recognises that each individual is unique, with distinct strengths, challenges, and learning styles. Coaches should tailor their approach to meet the specific needs and preferences of the coachee, rather than applying a one-size-fits-all methodology.. Flexibility and adaptability are key qualities for coaches to ensure that their interventions resonate with the coachee and lead to meaningful insights and behavior change.

5. Continual Learning and Improvement:
The field of coaching is constantly evolving, with new research, methodologies, and best practices emerging over time. Coaching will benefit from periods of self reflection, and committing to lifelong learning and professional development to enhance their coaching skills.

Coaching can be a powerful catalyst for personal and professional growth when approached thoughtfully and intentionally.

22/03/2024

Just a little shout out 📢 this morning to people recommending others. Having people advocate for the quality and value of the work you do is heartwarming ❤️ and sooooo appreciated. People buy from people, so to be recommended for projects is just fabulous! Thanks to those biggin’ me up 🙌🏻🙌🏻 - and to those choosing to work with me! I’ll be ace! 👍🏻

Been reminded of the huuuuuge power of good communication in engaging people and making things happen
19/03/2024

Been reminded of the huuuuuge power of good communication in engaging people and making things happen

13/03/2024

On entering the offices of the client iI am working with today - they were in the midst of a stand up big group briefing. It was such a great vibe - and great to hear business info being shared , social updates, newcomers introduced, humour in action, and shout outs of recognition. So simple to do and so often overlooked, put off, not used well or entirely forgotten. How effectively are you connecting with, engaging, informing and appreciating your people?

This morning we have shared Birthday cake and had an impromptu demo of laughter therapy! All while discussing reframing,...
12/03/2024

This morning we have shared Birthday cake and had an impromptu demo of laughter therapy! All while discussing reframing, pro activity and solutions focused problem solving.

Been a busy one … Focus group facilitation, culture research imterviews, face to face training, OD problem solving meeti...
08/03/2024

Been a busy one … Focus group facilitation, culture research imterviews, face to face training, OD problem solving meeting with a client, Report writing sharing research analysis and recommended actions for improving culture and behaviour, three potential cllient meetings, kicking off an engagement survey follow up project amd a couple of educational consults. Now - how much can I get done today!!

While at a venue yesterday found myself looking at this and reflecting that almost 50 years previously The Queen had vis...
22/02/2024

While at a venue yesterday found myself looking at this and reflecting that almost 50 years previously The Queen had visited. Imagine how business was looking then and the huuuuuge amount of change seen since, in that organisation, tech specifically and the world generally. The art of managing change lies in navigating uncertainty with resilience, inspiring others with a vision, communicating, communicating, communicating and embracing innovation as a guiding principle. How’s your change management going?

Developing presentation and public speaking skills with early career Grads yesterday. Beginning to craft stories here.St...
21/02/2024

Developing presentation and public speaking skills with early career Grads yesterday. Beginning to craft stories here.

Storytelling captivates audiences by weaving emotion, empathy, and relatability into the fabric of a narrative, making it a potent tool for public speaking and presentation. Give it a go!

Always such a good support and great sport!
19/02/2024

Always such a good support and great sport!

💥 A Shoutout to our Spectacular Sponsor! 💥

Improgresso Ltd - you're not just a sponsor – you're the MVP of our team! 🌟

With heavy hitters like BBC, wagamama, and Fujitsu in your corner, your track record speaks volumes. You don't just talk the talk; you walk the walk, helping businesses smash their goals and drive performance like champions.

Thanks for being the powerhouse behind our victories, both on and off the field. Your support fuels our passion and propels us toward greatness. Here's to dominating the game together! ⚽💪

www.improgresso.co.uk

Happy Valentine’s Day! I talked yesterday about Employee Experience. Who will you show some appreciation today? Lots to ...
14/02/2024

Happy Valentine’s Day! I talked yesterday about Employee Experience. Who will you show some appreciation today? Lots to benefit from :

1. Increased Employee Engagement: According to a Gallup study, organisations with high levels of employee engagement experience 21% higher profitability. Recognising and appreciating staff contributions fosters a sense of belonging and commitment, leading to higher engagement levels.

2. Improved Retention Rates: Research by Glassdoor found that 53% of employees would stay at their company longer if they felt more appreciation from their boss. Recognising and appreciating employees’ efforts can reduce turnover rates and the associated costs of hiring and training new staff.

3. Enhanced Productivity: A study by the Cicero Group revealed that 58% of professionals said their motivation at work would improve if they were recognised more often. Recognising and appreciating employees’ contributions can boost morale and motivation, leading to increased productivity.

4. Strengthened Team Morale: According to a survey by Officevibe, 82% of employees appreciate recognition for their work. When managers acknowledge and appreciate staff contributions publicly, it fosters a positive work environment and strengthens team morale.

5. Boosted Innovation and Creativity: Research published in the Harvard Business Review indicates that employees who feel their contributions are valued are more likely to offer innovative ideas. Recognising and appreciating employees’ efforts can encourage them to think creatively and contribute more actively to problem-solving and innovation within the organization.

These cards I saw on Etsy even enable coworker appreciation! Show some love today (and frequently!)

13/02/2024

Elevating Employee Experience: The Key to Organisational Success

Talk of prioritising employee experience isn’t just noise - it’s a strategic imperative. As Harvard Business Review’s seminal “Service Profit Chain” article illustrates, fostering a positive employee experience directly correlates with improved customer satisfaction, increased profitability, and sustainable growth.

Championing the employee experience in your organisation isn’t merely about perks and benefits; it’s about creating a culture where employees feel valued, engaged, and empowered to thrive. What do your engagement survey resultsn tell you about how this is going? Here are five top tips to enhance employee experience:

1. Cultivate a Culture of Recognition: Regularly acknowledge and celebrate employees’ achievements and contributions, fostering a sense of appreciation and motivation.
2. Foster Open Communication: Establish transparent channels for feedback and dialogue, ensuring employees feel heard, valued, and involved in decision-making processes.
3. Invest in Learning and Development: Provide opportunities for skill development and career advancement, demonstrating a commitment to employees’ professional growth and fulfillment.
4. Prioritise Work-Life Balance: Encourage a healthy balance between work responsibilities and personal well-being, promoting employee health, productivity, and overall satisfaction.
5. Lead with Empathy and Compassion: Demonstrate genuine care and understanding for employees’ individual needs and challenges, fostering a supportive and inclusive work environment.

As we continue to navigate an ever-evolving business landscape, let’s challenge ourselves to prioritise the employee experience. Leaders really do need to recognise the profound impact the way employees feel can have on organisational success and cultivating environments where people can thrive, innovate, and excel. By getting culture right we can unlock the full potential of people. How are you positively impacting employee experience?

06/02/2024

Had some good discussion about Commercial Awareness during today’s session. People are at such different levels with it and some struggle to see how they can develop more focus. Here are 5 tips:-

1. Stay Informed: Regularly read industry news, financial reports, and company updates to understand market trends, competitor strategies, and economic factors affecting your organisation .
2. Network: Engage with colleagues across departments, attend industry events, and connect with professionals on platforms like LinkedIn to gain insights into different areas of the business and industry landscape.
3. Understand Your Company: Familiarise yourself with your company’s mission, goals, products/services, target market, and key stakeholders to grasp its position in the market and strategic direction.
4. Analyse Data: Learn to interpret financial statements, market research data, and performance metrics to identify areas of strength, weaknesses, opportunities, and threats (SWOT analysis) for your organisation .
5. Think Strategically: Develop a big-picture mindset by considering how decisions made in one department or area of the business can impact other areas, revenue generation, and overall company success.

Working nationally, I always tell people that Bristol is the Centre of the Universe! Had a stroll (long damn walk)  arou...
05/02/2024

Working nationally, I always tell people that Bristol is the Centre of the Universe! Had a stroll (long damn walk) around the Bristol Festival of Light last night. Loved this - but got me wondering what actually is ALWAYS a good idea!

Keeping it coming ….
01/02/2024

Keeping it coming ….

Todays training room is taking me on Safari! I fancied the Sri Lanka room but going with this - and discussing being bra...
01/02/2024

Todays training room is taking me on Safari! I fancied the Sri Lanka room but going with this - and discussing being brave in giving feedback (ensuring no elephant in the room!😂)

30/01/2024

People-Network-Friends- after some info please. I am keen to find out the types of activity and tools organisations use for Recognition - not salary, bonus, promotions - but other things to thank someone, or appreciate a valuable contribution, or mark a work anniversary. What creative things do you know of? Any recent research you've seen? Who gets rewarded what for doing what? Please either DM me or drop a comment. Thanking you in advance.

Love a good recommendation!
29/01/2024

Love a good recommendation!

I get spam emails frequently from people who want to further develop my business website for me. Always delete - but tod...
23/01/2024

I get spam emails frequently from people who want to further develop my business website for me. Always delete - but todays offer is worth considering! Not Alan Rickman obvs - he’s sadly in no fit state to be helping - but I’ll take Jason Statham crashing around the place and helping me out!

Love it when you rock up to deliver a DISC training session and THIS is your room!
17/01/2024

Love it when you rock up to deliver a DISC training session and THIS is your room!

15/01/2024

Been looking at new cars (should be fun but I find it a ball ache having to get into the detail and comparison!) Walking into places though, it really noticeably struck me how different organisations convey their unique culture through subtle yet impactful symbols. Things like the way they greet you, the ‘look’ people have - like suits and heels or trainers and trousers.

Those kinds of things serve as cultural beacons, offering clients and customers a genuine glimpse into the essence of the company. A friendly handshake, welcoming smile and chatty interaction reflects an inclusive atmosphere, and dress code communicates informal identity. These symbols are more than mere gestures; they shape an authentic experience, allowing individuals to connect with the company's values and ethos. Immediately I feel I belong!

By paying attention to these details, organisations create a distinctive identity that resonates with both their team members and external stakeholders, fostering a sense of belonging and shared purpose

Who do you ‘identify’ with because of their cultural symbols ? And how are you demonstrating who you are to clients??

Address

Bristol

Alerts

Be the first to know and let us send you an email when Improgresso Ltd posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Improgresso Ltd:

Videos

Share