16/12/2024
*** Administrator ***
Braintree
Our client is a leading property development company based in Braintree and London, specialising in high quality developments and providing exceptional service to their clients and investors. Due to growth they are seeking a motivated and detail oriented Administrator to join their team in Braintree to support the smooth running of their operations.
They are offering a starting salary of £26’000, plus benefits. Benefits include free onsite parking, a workplace pension, 20 days holiday plus bank holidays, plus up to 2 weeks for the Christmas shutdown period, career progression opportunities, reward and recognition, free tea and coffee, eye tests, regular training and professional development opportunities.
The working hours are Monday to Friday, 9am-5pm. There may be some rare occasions that you may be expected to stay until 6pm if there is an event. This is a full-time office-based position.
The Administrator will be responsible for processing applications, managing client and investor documentation, and acting as a key point of contact for communication. This role requires excellent organisational skills, strong attention to detail, and the ability to provide exceptional customer service in a fast-paced environment.
Key Responsibilities:
1. Application Processing:
• Process property-related applications, ensuring all required documentation is completed accurately.
• Verify identification and other documents, ensuring compliance with company and regulatory requirements.
• Upload documentation and information onto internal systems in an accurate and timely manner.
2. Client and Investor Communication:
• Prepare and distribute welcome packs to investors.
• Act as a point of contact for investors and clients, answering queries professionally via phone and email.
• Follow up with clients to ensure all required documents are submitted and deadlines are met.
3. Administrative Support:
• Perform general administrative duties, including filing, scanning, and data entry.
• Maintain and update internal records to ensure accuracy.
• Provide ad hoc support to the team, including assisting with property-related projects as needed.
To be considered for this opportunity, the ideal candidate will require the following skills and Attributes:
• Strong organisational skills and excellent attention to detail.
• Professional and confident communicator with excellent telephone and email etiquette.
• Ability to manage multiple tasks and prioritise effectively under pressure.
• Proficient in Microsoft Office (Word, Excel, Outlook) and able to learn internal systems quickly.
• A proactive and positive team player with a strong work ethic.
Qualifications and Experience:
• Previous administrative experience, preferably in the property sector or a related field, is desirable but not essential.
• Strong customer service skills with experience in liaising with customers over the telephone.
• Knowledge of property-related processes is an advantage, but full training will be provided.
What our client offers:
• Competitive salary
• The opportunity to work in a thriving property development company.
• A supportive and collaborative working environment with opportunities for career growth.
If you have the relevant skills and experience and wish to apply, please send your most up to date cv to [email protected] or call us on 01245 506269 for more information.