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Monday 9am - 5:30pm Tuesday 9am - 5:30pm Wednesday 9am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 4:30pm

EL AL

Fly the Flag In the photo: photos shared by our fans in Israel as part of the special Instagram contest we held to celebrate Israel's 65th Independence Day!

To view all the photos click here>>http://bit.ly/ElALInstaTab

29/11/2024

Around 1,200 aircraft wheels are meticulously maintained each year to ensure optimal safety and performance.

28/11/2024

Book early for Jan-Feb 2025 and grab special fares including hand luggage. As the only airline flying direct from London to Israel, we're committed to keeping travel accessible.

London (LTN) Tel Aviv - from £ 325 - Round trip
Departures: Jan 1, 2025 - Feb 28, 2025

London (LHR) Tel Aviv from £409
Round trip
Departures: Jan 1, 2025 - Feb 28, 2025

https://www.elal.com/eng/uk/deals/special-offers/winter-flights

17/11/2024

Shoham Partiel, who has served as an operation officer in EL AL for the last two years, has been juggling active reserve duty and work since the beginning of the war.

Due to the PTSD he experienced following his service during Guardian of the Walls Operation as well as the events of October 7th, he decided, together with nine other partners, to establish Chameleons First Response, an organization that provides critical equipment and professional psychological support to soldiers on active duty or in the reserves, and also works to commemorate the fallen.

To support their recent fundraising efforts, we flew Shoham and his partners to the USA so that they could be guests on Dr. Phil, the popular American talk show that deals with mental health issues. Dr. Phil, a clinical psychologist, heard about this important initiative, and decided to dedicate an entire episode of his show to it, which aired on October 7th this year.

We are proud of Shoham and his partners in this endeavor and will continue to support all our employees who are playing a role in the defense of Israel during this difficult period.

13/11/2024

EL AL is expressing gratitude to Israel's brave soldiers by offering additional benefits. Active-duty and reserve soldiers will enjoy complimentary seat selection, generous baggage allowances, and flexible flight cancellation policies, including full refunds, until the end of June 2025.

Joining forces with actor and model Tal Morad, who served over 120 days as a reserve combat soldier since October 7th, and legendary Nahal Brigade commander Aharon Ben-Nun, EL AL pays tribute to the dedication of Israel's soldiers.

Building on previous initiatives, including providing 20,000 free flight tickets, thousands of discounted Hanan Ben Ari concert tickets, and priority booking and waiting list privileges, EL AL is taking another step to honor the service of our soldiers

11/11/2024

The situation in Israel requires special operational preparedness, and we are working around the clock to meet the needs of our passengers while closely adhering to the guidelines of security forces and aviation officials.

We sincerely appreciate your trust, patience, and understanding. Your support is invaluable and allows us to continue connecting you to your home and loved ones.
As we do each month, we’re sharing a summary of our activities from the previous month. This time, we’re highlighting the figures for October, during which we transported approximately 547,000 passengers.

*The data has been obtained from the monthly report of Ben Gurion Airport.

Photo by:

03/11/2024

We wish the Shalva delegation the best of luck in the New York City Marathon.
Each runner has a unique personal story, and they’ve chosen to connect with a meaningful cause: supporting the children of Shalva and giving back to the community.

31/10/2024

We’ve had a complex and challenging year, in which we flew significantly more passengers than planned. As part of our strategic focus on service experience, we are proud to announce that for the fourth year in a row, we have earned the highest rating of five stars in APEX’s prestigious airline survey, in the customer experience category. This category covers various aspects of the flight experience, including seat comfort, food and beverages, entertainment systems, WiFi services, passenger service, and more.

APEX evaluates the in-flight service experience of approximately 600 of the world’s leading airlines. This year, they raised the ranking criteria and selected 40 airlines that represent less than 7% of airlines worldwide to receive five-star service ratings.

This award is shared by all EL AL employees, who make every effort to ensure our flights operate smoothly. We believe that the foundation of a good hospitality and service experience starts with constant attention to customers, a desire to improve, and investing resources and energy. Thank you for choosing us. Your trust in us is what drives us to continue, and we are moving forward with changes and upgrades.

29/10/2024

We are updating our flexible policy for cancellations.
Customers who purchased a ticket on or before October 1st, for a flight scheduled to depart on or before November 9th, 2024, may cancel their ticket without a cancellation fee and receive a voucher for future use on EL AL flights. Vouchers can be redeemed until December 31st, 2025.
Vouchers can be issued independently on the EL AL website.

For full details and to complete the process, please visit our website: https://www.elal.com/eng/about-elal/news/recent-updates

28/10/2024

It's like solving the world's most complex traffic jam, over and over again!
At EL AL, our Operations Department tackles the incredible challenge of coordinating crew logistics for more than a thousand flights each month.
How will we collect hundreds of pilots and many times more flights attendants from all over the country, on time, to the right place?

Our challenge is immense: unexpected traffic jams, roadworks, varying distances, choosing optimal pickup times, numerous intermediate stops... and that's just the beginning! After the flight, everyone needs to be dispersed back home. And that's just domestically, now let's do it in dozens of destinations worldwide! With an innovative algorithm that analyzes vast amounts of data, allowing us to optimize the entire logistics process.
The result? Thousands of crew members arrive on time, ready to take off, thanks to advanced technology and exceptional expertise.

22/10/2024

This month, we join the global effort for Breast Cancer Awareness Month.

We are committed to increasing awareness about risk factors and the importance of early detection while supporting the many women and men in Israel and around the world who are diagnosed and face this challenge each year. Remember: early detection can save lives.

Don’t hesitate—get screened!

15/10/2024

Due to the security situation, we are updating our flexible cancellation policy for flights departing through October 31.

Customers who purchased a flight ticket by October 1, 2024, for a flight scheduled to depart through October 31, 2024, are allowed to cancel their flight ticket without cancellation fees and receive a voucher for future use on EL AL flights. Vouchers can be issued for all types of tickets sold by EL AL: LITE, CLASSIC, and FLEX. The vouchers can be redeemed until December 31, 2025.

Vouchers can be issued independently on the EL AL website.

For full details and to complete the process, please visit our website - https://www.elal.com/eng/about-elal/news/recent-updates

10/10/2024

It's time to switch into reflection mode. Wishing you an easy fast and a fulfilling year. May you be sealed in the Book of Life.

01/10/2024

Due to the current security situation, we are updating our cancellation policy to provide more flexibility for flights departing until October 19th (inclusive).

EL AL customers who purchased a ticket on or before Wednesday, October 1st, for a flight scheduled to depart on or before Saturday, October 19th, 2024, may cancel their ticket without a cancellation fee and receive a voucher for future use on EL AL flights. Vouchers can be redeemed until December 31st, 2025. This voucher is available for all types of tickets sold by EL AL: LITE, CLASSIC, and FLEX.

You can issue vouchers independently on the EL AL website. Link to perform the action:
https://www.elal.com/en/PassengersInfo/Pages/CreditSteps.aspx

01/10/2024

Rosh Hashanah is a time for fresh beginnings. Wishing you a year filled with blessing, renewal, and unity.

29/09/2024

Around the clock !

In these challenging times, we’re working around the clock and making every effort to keep our flight schedule running smoothly while closely adhering to the guidelines of security forces and aviation authorities.
Thanks 😊

28/09/2024

Due to recent security events, we would like to update that as of now, our flight schedule is operating as usual. All of our flights in the coming weeks are at very high occupancy rates, with no available seats, especially until Rosh Hashanah.

We are working to increase flight capacity as much as possible and we ask all passengers whose flights have been canceled on foreign airlines to be patient and recommend flying to Athens, Greece or Larnaca, Cyprus and register with travel agents on a waiting list for flights back to Israel. We would like to remind you that the prices of flights to Athens and Larnaca are fixed at $299 for a round-trip ticket to Athens, and $199 for a round-trip ticket to Larnaca, and about half the amount for a one-way ticket from these destinations. In addition to destinations with the fixed price, we have set maximum prices for all EL AL destinations until the end of October, subject to seat availability on flights.

We are doing everything we can to assist and fly reservists with active mobilization orders or people with emergency cases, with a focus on urgent medical cases.

We will continue operating as much as possible to maintain the air connectivity to and from Israel, while providing service to all passengers wherever they may be.

Address

Blackburn House
London
NW61RZ

Opening Hours

Monday	9am - 5:30pm
Tuesday	9am - 5:30pm
Wednesday	9am - 5:30pm
Thursday	9am - 5:30pm
Friday	9am - 4:30pm

Website

http://www.elal.co.uk/

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Videos

Around 1,200 aircraft wheels are meticulously maintained each year to ensure optimal safety and performance.

Cabin Lights

Did you know that our 787 Dreamliner's have a dynamic LED lighting system, used throughout the cabin? This is how we create a relaxing, pleasant environment with the ability to change the lighting scenes during the flight, helping you to better adjust to different time zones when you Fly The Flag.

Cleaning the cockpit windows

Cleaning the cockpit windows for a safe flight.

Departure From London

Get a glimpse into the cockpit from six different cameras, from the preparation stages to takeoff at an altitude of 35,000 feet.

Safe Deceleration

Discover the systems that assist in the safe deceleration of the aircraft during landing.

This is how you should place your suitcase in the overhead compartment to maximize space

With us, you are home.

Do pilots hear your clapping upon landing?

How do we land safely in the snow?

Do pilots hear your clapping upon landing?

Have you ever wondered why you hear two chimes during takeoff and landing?

Meet our flight attendants, who have traveled thousands of kilometers, served tens of thousands of passengers, and accumulated thousands of flight hours.

Shortcuts

EL AL - History of Israel's National Airline

EL AL was born in 1948 along with the State of Israel, not only as an airborne bridge between the fledgling State and the world, but as an expression of national existence and pride, as the Israeli flag adorning the aircraft's tail proudly appeared in destinations around the world.

The history of EL AL is entwined with the history of Israel. EL AL grew along with the State, sharing moments of glory and joy – promoting the country's growth and expanding its global reach. EL AL and its people were also there during days of sorrow and pain, answering the call of the nation.

EL AL continues to grow in step with the country. Although the airline was privatized economically several years ago, its national spirit and commitment to Israel have never wavered. EL AL continues its many national activities striving for excellence through the service it offers its passengers. EL AL will continue to grow and flourish with the State and to be the first choice of travelers to and from Israel.

The guidelines by which the company operates are creativity, efficiency, punctuality and professionalism, in order to meet its passengers requirements at all times and places.

Through broad global coverage supported by an international chain of 77 sales offices and warm Israeli hospitality, EL AL has become more than a means of transport from one place to another in the world. It has been ranked by IATA as one of the most efficient airlines in the world.

1949 - EL AL starts flying to London

1 Year after the establishment of the state of Israel, EL AL started flying to France and the UK. We now have over 14 flights a week and London Tel Aviv is one of EL AL's most successful routes.

1957 - David Ben Gurion, flies EL AL

David Ben-Gurion ,First Prime Minister of Israel, and tail of EL AL Britannia aircraft, 1957 (EL AL Archives)

2016 - FIRST-EVER FLIGHT WITH AN ALL-WOMAN COCKPIT

EL AL made history when it's cockpit was comprised entirely of women on a flight from Tel Aviv to Cyprus. The controls were in the hands of Captain Smadar Shechter and First Officer Meirav Schwartz.

Israel's Premier Airline. Flying to over 35 destinations worldwide, carrying 1.9million passengers a year. EL AL - it's not just an airline. It's Israel.