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Train offers, days out ideas and competitions from Greater Anglia. If you'd like to raise an issue, contact our Customer Relations team.

We believe Social Media is a great way to keep you informed about our service and to provide a forum in which all our customers can ask questions and obtain information from us. We therefore ask for the help of all users in refraining from using offensive language and ensuring content they post is appropriate when contacting us. In return we aim to provide a friendly, efficient and useful service

with live updates on our service from our Twitter feed during staffed hours as well as ensuring our users comments are heard within Greater Anglia. We currently monitor our Social Media streams between 06:30 and 20:30 Monday to Friday. If you’d like a response to a query, please let us know using our Twitter Feeds ( or ). We monitor posts to our page but do not routinely reply directly to these. Our news Twitter account is monitored from 09.00 to 17.00 Monday to Friday only, not including Bank Holidays. Because Social Media is a public forum there are some topics we don’t discuss (for example issues around specific members of staff). If you’d like to raise these you’re welcome to do so via our Customer Relations Team. We hope users will respect this but we do reserve the right to block and report comments that are obscene, indecent, libellous or threatening to other users or the Social Media team. Please stick to the topic of the post when joining the conversation. We also ask that you do not spam or deliberately disrupt a conversation. Users who choose not to comply with this will receive a warning and where we feel it is appropriate we may remove access to posting and commenting on all our Social Media feeds and delete comments. Our Social Media streams are run for our users so if you have ideas for improvements or new ways we can use Social Media to have a positive impact we’d be very happy to hear from you. Thanks for reading,
Greater Anglia Social Media Team

12/12/2024

Did you know? all our services have a wheelchair accessible space, if you use a mobility scooter, please check that it isn’t too big to take on board’

greateranglia.co.uk/travel-information/accessibility/accessible-travel-policy

11/12/2024

⏱️There will be minor changes to Greater Anglia and Stansted Express timetables from Sunday 15 December 2024.

Changes include additional stops, with more services calling at Romford, and an extra train between Colchester and Colchester Town.

Key changes:

🚆Some London Liverpool Street to Southend Victoria train services will depart from platform 8 at Stratford. Customers should check information screens.

🚆The 06:35 London Liverpool Street to Southend Victoria train will additionally stop at Romford, calling at 06:50.

🚆The 06:46 London Liverpool Street to Witham train will now depart at 06:44 and additionally stop at Romford at 06:59.

🚆A new, earlier connecting train will depart Colchester at 07:13, arriving in Colchester Town at 07:21.

Full information can be found here: https://www.greateranglia.co.uk/about-us/news-desk/news-articles/greater-anglia-announces-december-2024-timetable-changes

11/12/2024

It's day 11 of our Christmas giveaways, make sure to enter before it's over🎅

We're calling all London lovers! Today’s prize is the ultimate day out. Get ready to belt out your favorite tunes with a Lucky Voice Golden Ticket - you and up to 5 friends can enjoy a private karaoke session for two hours at any Lucky Voice London location! 🎤

Our lucky winner will also receive entry tickets for your group to the Moco Museum, where you will dive into an artful journey and experience incredible contemporary works with a complimentary audio guide to lead you through each immersive and interactive display. Plus Greater Anglia travel passes to London!

To enter simply comment your favorite Christmas song and tag a friend!

Before entering, please read our terms and conditions www.greateranglia.co.uk/day-11-terms

10/12/2024

The festive magic continues in day 10 of our Christmas giveaways!🎅 One lucky winner will head to John Lewis Norwich for a full VIP experience including:
A personalized facial with Liz Earle for that fresh glow, makeup session with Dior for a holiday-ready look, styling session with a personal stylist 🥂, lunch with prosecco for two in The Place to Eat restaurant and a beauty hamper filled with luxurious treats to take home. Plus Greater Anglia travel passes for two to Norwich. What a treat!

To enter make sure to follow our page and John Lewis & Partners, then comment down below what’s the best Christmas gift you’ve ever given? Tag the person who received it!

Before entering, please read our terms and conditions www.greateranglia.co.uk/day-10-terms

09/12/2024

It's day 9 of our Christmas giveaways and we’re giving away a family experience in London!

Dive into a winter adventure with family tickets to SEA LIFE London Aquarium™ —meet incredible arctic animals alongside the SEA LIFE regulars, and learn how you can help Snowy the polar bear protect his frosty friends. But that’s not all! We are also giving away a Big Bus Tours Family Discover Ticket, including a 24-hour hop-on, hop-off bus tour and river cruise! 🤩 The winner will also receive a Greater Anglia family travel pass to London.

To enter, like and share this post and tag a friend down below.

Before entering, please read our terms and conditions www.greateranglia.co.uk/day-9-terms

08/12/2024

Today is day 8 of our 12 Days of Christmas giveaways!🎁

Get ready for a delicious day out in Ely. Today’s prize is entry tickets for two to the Riverside Ramble and Roast Tour and Greater Anglia travel passes to Ely. Explore the rich history of Ely’s Riverside quarter, taking in its charm and beauty, before indulging in a mouth-watering carvery at the Riverside Bar and Kitchen – one of the city’s most beloved dining spots. Whether you're a history enthusiast or a foodie, this prize promises an unforgettable day in the heart of Cambridgeshire.

To enter, comment bellow your favorite part of the classic Christmas roast dinner and make sure to follow Visit Ely

Before entering, please read our terms and conditions www.greateranglia.co.uk/day-8-terms

07/12/2024

Welcome to day 7 of our Christmas giveaways 🎅

Today we’re bringing some festive fright to your holiday season. We're giving away 4 tickets to a yuletide horror experience at the The London Dungeon and complimentary Greater Anglia travel passes to London. Immerse yourself in the Victorian feast display that will leave even the bravest feeling a fright!

To enter comment below, which Christmas song contains the lyric: "Everyone dancing merrily in the new old-fashioned way". Make sure to also like this post!

Before entering, please read our terms and conditions www.greateranglia.co.uk/day-7-terms

06/12/2024

“While technology has changed over the past 50 years, what’s kept me engaged all this time is the people."

Railway veteran Dave Kelleway has been working between Cambridge and Stansted Airport since 1974. But he'll hang up his uniform for the last time later this month.

He reflects on his career and much more: https://www.greateranglia.co.uk/about-us/news-desk/blog-post/greater-anglia-customer-service-stalwart-retire-after-50-years-railway

06/12/2024

Day 6 of our Christmas giveaways takes your celebrations to new heights! Today's prize includes two all-inclusive tickets to The View from The Shard and Greater Anglia travel passes to London🤩.

Enjoy breathtaking views of London from the indoor and outdoor viewing platforms, sip on a glass of Champagne (or a non-alcoholic alternative), and capture the moment with a digital photo package to treasure forever. To make your visit even sweeter, you’ll also receive £5 credit to spend in the retail store.🎅

To enter comment below "Merry Christmas" in a different language!

Before entering, please read our terms and conditions www.greateranglia.co.uk/day-6-terms

05/12/2024

Greater Anglia has scooped the Digital & Technology Idea of the Year award at the ideasUK conference for its innovative Live Alternative Route Map tool.

More info ⬇️
https://www.greateranglia.co.uk/about-us/news-desk/news-articles/greater-anglias-innovative-live-alternative-route-map-wins-digital

05/12/2024

It's Day 5 of our Christmas giveaways and we've got an unforgettable day out in Norwich up for grabs! 🤩

One lucky winner will receive two band A tickets to The Girl On The Train at Norwich Theatre Royal, featuring the incredible Giovanna Fletcher. But that’s not all, the winner will also receive an Champagne Afternoon Tea for two at The Last, where you’ll enjoy a delicious spread with a glass of Champagne. 🥂 Greater Anglia travel passes for two also included!

To enter, make sure you're following The Last Restaurant, Bar Norwich Theatre and VisitNorwich. Tag someone in the comments that you'd like to share this experience with!

Before entering, please read the terms and conditions www.greateranglia.co.uk/day-5-terms

04/12/2024

Roll on Day 4 of our Christmas giveaways!🎁 Today we are raising a glass to the ultimate holiday hosting setup with an incredible Vinca Wine bundle worth over £120!🥂 This boozy treat will bring a touch of sparkle to any celebration and includes: 4 Vinca wine tasting Christmas crackers, 12 organic sparkling wines and 9 organic still wines.

Enter by commenting down below your go-to festive drink, and tag someone who always keeps the party merry! Make sure you're also following Greater Anglia and Vinca - Organic Canned Wine

Before entering, please read the terms and conditions: greateranglia.co.uk/day-4-terms

03/12/2024

It's day 3 of our 12 Days of Christmas giveaways!🎅

Today we are giving away 4 Fast Track tickets to the iconic The Official London Eye and 4 entry tickets to Frameless London. See the City from up above before you experience masterpieces like never before in a fully immersive experience at Frameless museum London. Explore the 4 uniquely themed galleries, each a doorway to a different artistic universe, inspired by the artists like Bosch, Van Gogh, and Seurat.

To enter share this post and comment the answer to this festive trivia question below - In Home Alone 1, where are the McCallister's going on vacation when they leave Kevin behind?

Before entering, please read the terms and conditions greateranglia.co.uk/day-3-terms

02/12/2024

It’s day two of our 12 Christmas giveaways and up for grabs is a £50 One4All voucher and a Greater Anglia red hare plushie! Treat yourself or someone special this Christmas season 🛍️.

To enter the competition, comment below the answer to this festive question - Which country started the tradition of putting up a Christmas tree?🎄

Before entering, make sure you read the terms and conditions at www.greateranglia.co.uk/day-2-terms

01/12/2024

It’s the first day of our 12 Days of Christmas giveaways! 🎄

Kick off the festivities with a double treat. Today’s prize lets you explore the hidden wonders of Norwich with The Shoebox Experiences, then unwind with a delicious meal at The Yalm Foodhall. With a £30 Shoebox gift voucher for two, it’s going to be a journey to remember. Once you've worked up an appetite, indulge with a £50 voucher for food and drinks at Yalm Foodhall, where fantastic flavors await😍. Our winner will also receive Greater Anglia travel passes for two people to Norwich. VisitNorwichcomment below your favorite festive treat and tag a friend you would like to share it with!

Before entering, please read the terms and conditions www.greateranglia.co.uk/day-1-terms

VisitNorwich The Shoebox Experiences

01/12/2024

As the month of Remembrance draws to an end, we take a look at the recently launched Poppy Train liveries dedicated to fallen veterans.

🔗 More info in our bio.

30/11/2024

As the month of Remembrance draws to an end, we take a look at the recently launched Poppy Train liveries dedicated to fallen veterans.

Address

Greater Anglia Customer Relations, Norwich Railway Station Station Approach
Norwich
NR11EF

Website

http://www.greateranglia.co.uk/

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Flatulent Xmas Lights? Hop on the train to London and see some proper lights. Get ⅓ off tickets with GroupSave. Kids travel for £2. Visit greateranglia.co.uk/groupsave Book online or in our app.

We were delighted to recognise the best achievements of the last 12 months from amongst our 330-strong team of volunteer station adopters at the Station Adoption Awards, held on Friday at Ipswich Town Football Club. Awards included Best Station, Best Adopter Group, Environmental and Innovation Award, and Community Involvement Award. Our volunteers do amazing things to improve their local rail stations for their communities and we are so grateful to each and every one of them. Thank you Station Adopters for everything you do!

Grab your Hare Fares tickets before they're gone! Our sale is still on, but only for a few more days. With return tickets starting from just £12 and £6 return for some of our 'short hop' fares, you don't want to miss out. Offer ends 22nd October. Book online or on our app. Visit greateranglia.co.uk/harefares

Get out there and explore London. Our Hare Fares sale is back with exclusive offers from just £12 return. Limited time only. Offer ends 22nd October. Book online or on our app. Book now at greateranglia.co.uk

All about being a Greater Anglia station worker

Our ‘We Are Greater Anglia’ series continues, allowing you to take a peek behind the curtain of one of the biggest train companies in the country! This week, we follow Alex, who works in the Sales and Customer Service team at Elsenham station in Essex. Watch the video - or read the blog on our website: https://www.greateranglia.co.uk/about-us/news-desk/blog-post/all-about-being-station-worker

🎶Sunday Sessions at the Suffield Arms!🎶 Head to the Suffield Arms this Sunday for an afternoon full of fun and excitement!🤩 The Suffield Arms is a must-visit destination pub that is nestled in the heart of Norfolk.🌷 Owned by the prestigious art dealer Ivor Baraka who features cool, conversational starting artwork throughout.🎨 Get ready for an unforgettable Sunday afternoon with amazing music, tasty food and brilliant vibes.✨ It’s not to be missed! The Suffield Arms is conveniently located opposite Gunton Station, so don’t miss out and book your train travel tickets at greateranglia.co.uk 🚂 The Suffield Arms

Where Wonder Starts.✨ Let wonder take over with our great value fares. Book now at greateranglia.co.uk

It’s easy to enter a level crossing when you’re not paying attention and, before you know it, you’ve crossed the line. Take care of yourself and others by not losing focus and remaining vigilant. Don’t cross the line without first checking it’s safe.

Ready for a summer adventure with Greater Anglia?🤩 Discover the hidden gem of Woodbridge, a quaint, historic town nestled in the heart of Suffolk!✨ Stroll through the picturesque streets, explore the Tide Mill and enjoy the beautiful riverside views. It's the perfect destination for a relaxing day out this summer!☀️ Book your train travel tickets ahead of time for the best value ticket.🚂 Visit greateranglia.co.uk Credit: Jess - @jesslouiseellis

🏰 Explore 400 years of history at Audley End. Step back in time and discover the beautiful gardens and acres of parkland. 🌷 Plus, visitors who travel by train will receive 20% off their ticket! Show your train ticket at the point of purchase to receive your discount. It's not to be missed!🤩 For more information please visit: www.english-heritage.org.uk/visit/places/audley-end-house-and-gardens/ Book your train travel ticket at greateranglia.co.uk English Heritage Audley End House and Gardens

All aboard to win Sundown Festival tickets!✨🚂 Hop over to our Instagram page and follow the instructions to enter. 🤩 www.instagram.com/greaterangliauk/