02/03/2025
While staying in Bangkok, we admired the beautiful dinner cruise ships sailing along the river, all lit up and looking spectacular. So, we decided to treat ourselves to one.
We noticed that these cruises vary greatly in price and reviews, so we chose one with high ratings that included unlimited beer for £30 each. The photo of the ship looked great, so we went for it. The cruise was set to depart at 19:45 for a two-hour trip along the river, taking in Bangkok’s many sights. We booked through GYG, who have been excellent for all our tours so far.
Check-in was between 18:00 and 19:15 at IconSiam. Unfortunately, we were pressed for time as we struggled to find a taxi, and traffic was horrendous. To be fair to the tour company, they do advise allowing plenty of time to get there.
When we arrived, IconSiam was total chaos—hundreds of people were waiting to board various ships. Signage was limited, but luckily, the map provided by GYG was very accurate. We eventually found the check-in desk, where there were huge queues. To be fair, it was what we’d call “organised chaos,” as we got our tickets quickly and were soon in line to board. Since seating was assigned, there was no need to rush to the front of the queue.
As we waited, we admired the beautifully lit ships arriving to pick up their guests. Then, our ship arrived, and—well, calling it underwhelming would be an understatement. It looked tatty from the outside and far less elegant than some of the cheaper cruises we could have booked.
The staff greeted us and led us to our table. As we walked through the ship, the interior felt really dated. We felt sorry for the guests seated inside—it looked dreadful, with glass reflections making it impossible to see outside. Since seating was assigned, we had no choice but to go where we were placed—right at the front (the bow), where there were about nine tables.
We were relieved not to be seated inside, but it quickly became clear that our spot wasn’t much better. There was no lighting, plastic tablecloths, and a large wall behind us blocking most of the view. Still, we decided to make the most of it, grab some food, and enjoy what we could see.
However, when we got to the buffet, it was a scene of complete disarray—people scrambling as if they’d never seen food before. It was so chaotic that we decided to skip it for the time being. Since we weren’t happy with our seating, we went upstairs to see if we could find a spot on the deck. Unfortunately, every table was taken. It was a shame because the atmosphere upstairs was worlds apart from where we were—guests had a clear view of the entertainment and ciry whereas downstairs, we could barely see or hear anything and looked like and industrial boat.
We asked a staff member if we could move, but he initially said no. However, he then brought over his supervisor, who, upon seeing where we were seated, apologised but said there was nothing he could do. That’s when we noticed an empty table tucked beside the stage at the front of the boat. We asked if we could sit there since it wasn’t interfering with anyone, and thankfully, he agreed and even had our chairs brought up.
Once the buffet queues died down, we finally got some food. As expected from a mass-catering buffet, it was average—but at least it was hot!
Now, onto the positives: Even if you're stuck below deck (except in our original spot), there was some form of entertainment. Our singer on the top deck was energetic, engaging with the crowd, and catering to a mix of nationalities.We sipped a few beers, had a dance and made the most of the evening as these things happen
Overall, these are definitely first-world problems, but the experience wasn’t what we expected. The ship photo in GYG’s listing was different from the one we actually got. We’ve spoken to GYG, and they have apologised—we’re now waiting to hear back for a further response.
The ship was called Orchid.