Trainerstation

House Rules

Our social media communities is where you can interact with us and each other about anything related to Trainerstation. Our small team will do its best to keep you up to date with what’s going on and respond to any questions or queries you have. We want our social media pages to be welcoming and inspiring, and a place where where you can get involved. This guide has been produced to s

hare how we aim to provide a quality experience for our fans and followers. We will work to post accurate, timely, relevant content that reflects the Trainerstation brand and let our fans and followers experience this online. As part of this we welcome your opinions both positive and negative. We know that you may not always necessarily agree with us or other users, and that is fine, but we ask that you treat everyone with respect. If you ask questions or post information relating to you personally please be aware that any information you submit will be subject to the data rules for that channel (be that Facebook, Twitter, YouTube or any other) but that we will use that information only to respond to your post. We do our best to respond to questions and comments as quickly as possible, but there may be times when there is a delay, if this is the case please bear with us. If you have a question that we are unable to answer publicly or you have contacted us for privacy reasons we will direct you to one of our customer service advisors who can discuss individual circumstances in detail. We also hope that where appropriate you will share content (such as images and videos) and commentary that is relevant with other fans and followers. We cannot take responsibility for the content published by fans and followers. So, before sharing, please make sure you have the right to do so. Please do not post images / videos you do not have permission to post, including images / videos of children without the permission of a parent or guardian. By sharing images, video, or other material on our channels, you grant permission for us to use your content in our marketing material, but you will be contacted if this happens. We would like our social media to bring like minded people together. However we do not endorse any opinions not specifically posted by our team and we are not responsible for the accuracy of any of the claims, information, advice or comments posted by fans / followers on our channels and accept no responsibility for any resulting loss or damage. When participating in our social media communities please remember:

Your Content
Once your comment is online it is in the public domain, everyone with internet access can read it. Don't forget that you are legally responsible for what you submit. Confidentiality
Please keep your own personal details safe and respect people's privacy by not submitting confidential or private information. For example, publicly posting telephone numbers, email addresses or any other contact details. Trolling
Spamming us repetitively with the same point (even after we’ve made an effort to engage with you and address any issues), deters other followers from engaging with us. Abuse
You must not make or encourage comments which are:
Abusive, harassing, stalking, threatening or attacking others
Defamatory, offensive, obscene, vulgar or depicting violence
Hateful in language targeting race/ethnicity, religion, gender, nationality or political beliefs
Fraudulent, deceptive, misleading or unlawful
Violations of any intellectual property rights
Uploading files that contain viruses or programs that could damage the operation of other people’s computers
Link baiting (embedding a link in your post to draw traffic to your own site)

No advertising
Any postings on must be relevant to Trainerstation. Unsolicited postings that advertise a commercial service or product will be removed. Content, Warnings and Suspensions
If you breach any of the above rules we will take the following steps:

We will always try to resolve an issue first with anyone who violates the house rules
If our social media community manager needs to moderate or delete posts, we will always explain our reasons for doing so, pointing to the relevant section of this policy. We reserve the right to ban fans / followers from our social media communities for serious violations or repeat violations of this policy. It's very rare that we need to enforce these rules, but we hope you understand the reasons. Thank you for your understanding and support in making our social media communities a productive and enjoyable experience for everyone involved. We reserve the right to change these guidelines at any point, not least because things change so fast online. If they are important to you, please check back regularly.