Lumo

Lumo All electric travel, Proudly from Newcastle. Connecting London & Edinburgh. Customer support via X 06:00 to 23:00 (Mon-Sun)
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Lumo as a brand conceptualises our commitment to our customers individual wellbeing combining all elements of physical, spiritual, corporal, emotional and social being to ensure that any journey with us leaves you positively ready. It combines fresh thinking and innovation as luminosity (Lu)

and the essence of travel to which it is relevant as motion (mo)

Creati

ng our brand name Lumo

We are a new movement, reimagining travel for a world where sustainability matters, everyone is welcome and will be treated fairly and with respect, without being charged a premium. Without people, our trains are just big new bits of (extremely energy efficient and beautifully designed) machinery. Every decision we make is intended to ensure our customers Travel Well, Beyond Expectations.

Heading home for the holidays or taking a festive trip to the capital? 🎄 Always stand behind the yellow line on railway ...
20/12/2024

Heading home for the holidays or taking a festive trip to the capital? 🎄

Always stand behind the yellow line on railway platforms and use designated areas to enter or exit the station. Let’s keep each other safe this festive season ☃️

19/12/2024

Heading off home this festive season? 🎁​

Everyone who rides a Lumo train can bring a maximum of ONE small bag OR holdall and ONE Medium suitcase for their journey.​

Find out more about luggage restrictions onboard Lumo services via https://bit.ly/3Z2W3zC

18/12/2024

🎄✨ Festive cheer onboard! We teamed up with Northern Stage to bring a touch of magic to one of our services this week with a surprise performance by the cast of A Christmas Carol.

At Lumo, we’re proud to celebrate arts and culture in the communities we serve. Don’t miss Northern Stage’s reimagining of this holiday classic this December! 🎭✨

👉 Click the link to learn more https://bit.ly/3VJF6Ij

16/12/2024

Too many festive treats to carry? ☕🎄​

Whether it’s a hot chocolate or the classic bratwurst, don’t struggle to juggle them all!​

Did you know you can stash your luggage away safely with our trusted partner for luggage storage, Stasher? Simply book here to stash your bags so you can focus on enjoying your festive adventure https://www.lumo.co.uk/plan-your-journey/stasher-luggage-storage

12/12/2024

Are you travelling with us this Christmas? Make sure you know our luggage restrictions🧳​

Everyone who rides a Lumo train can bring a maximum of ONE small bag OR holdall and ONE Medium suitcase for their journey.​

Find out more about our luggage restrictions via https://bit.ly/3Z2W3zC

04/12/2024

Don’t be a Grinch!​​

Help us spread the joy by remembering to be kind to our ambassadors and your fellow passengers, whilst travelling on our services this festive season.​

29/11/2024

Heading home for Christmas? 🎁​

You can book over 100 unique connections through the Lumo website, whether your journey starts or ends with us 🚆​

When booking your travel, look out for services with 'Lumo +1' so you know you'll be travelling with us – less hassle, more connecting​

29/11/2024

Tomorrow is St Andrew's Day!🎉

At Lumo, we're proud to support Scotland - today and every day. From championing independent businesses and local supply chains to celebrating festivals, arts and culture, we're committed to helping Scotland thrive.

We are also working on plans to improve regional connectivity across the country through sustainable travel, bringing communities together.

Happy !💙

⚠️ 🛠️ Engineering works will take place this Saturday, November 30th, and Sunday, December 1st, as part of the East Coas...
26/11/2024

⚠️ 🛠️ Engineering works will take place this Saturday, November 30th, and Sunday, December 1st, as part of the East Coast Digital Programme.

Lumo services will run to and from Peterborough instead of London King's Cross and rail coaches will replace services between Peterborough and London King's Cross.

Click here to find out more https://www.lumo.co.uk/plan-your-journey/engineering-works

We are pleased to announce on this   that Lumo is now a  White Ribbon accredited organisation in recognition of our comm...
25/11/2024

We are pleased to announce on this that Lumo is now a White Ribbon accredited organisation in recognition of our commitment to preventing harassment, abuse and violence against women and girls.

As a White Ribbon Accredited organisation, Lumo will deliver a comprehensive multi-year plan to transform our staff culture, systems, and the wider community we operate in, including creating a steering group and appointing Ambassadors to advocate positive attitudes and raise awareness within Lumo and our stakeholders.

White Ribbon Accreditation is an opportunity to make our workplace a safe place for men and women, and to upskill our staff to become changemakers. Find out more at https://www.whiteribbon.org.uk/

🎉Gold for Lumo at the 2024 Golden Spanner Awards!🎉We're thrilled to share that Lumo has been awarded Gold at the Golden ...
25/11/2024

🎉Gold for Lumo at the 2024 Golden Spanner Awards!🎉

We're thrilled to share that Lumo has been awarded Gold at the Golden Spanner Awards, the rail industry's most prestigious awards for fleet reliability, organised by Modern Railways Magazine.

Our 100% electric fleet -built in the North East at Hitachi Rail's Newton Aycliffe manufacturing facility- is officially the UK's most reliable.

This achievement reflects our commitment to breaking new ground in fleet performance🚆

Read the full story here https://www.lumo.co.uk/who-we-are/lumonews/gold-award-for-lumo-leading-reliability-on-britains-railway

Heading to Newcastle for Christmas? Let us let you in on all the festive happening happening in the toon!🎅 From Christma...
21/11/2024

Heading to Newcastle for Christmas? Let us let you in on all the festive happening happening in the toon!🎅

From Christmas markets to ice skating and light shows, there's so much to do in Newcastle this time of the year.

👉 Click here to read our Newcastle Christmas guide https://www.lumo.co.uk/who-we-are/lumoblogs/christmas-in-newcastle

Travelling with us this week? As we mark Anti-social Behaviour Awareness Week, we are reminding everyone to be kind to o...
21/11/2024

Travelling with us this week? As we mark Anti-social Behaviour Awareness Week, we are reminding everyone to be kind to our staff and fellow travellers.

Let's make this an enjoyable journey for everyone💙

20/11/2024

All aboard the Mince Pie Express!🎄

We've teamed up with Tanfield Railway – the world’s oldest railway – to launch its famous festive service. Enjoy a six-mile round trip through the countryside between Gateshead and Durham with complimentary mince pies and seasonal drinks.

For more details, visit https://bit.ly/4hS9NnZ

It's Anti-Social Behaviour Awareness Week. 84% of women have experienced at least one form of sexual harassment in their...
19/11/2024

It's Anti-Social Behaviour Awareness Week. 84% of women have experienced at least one form of sexual harassment in their lifetime.

Violence against women and girls can take many forms, including physical, emotional, online and in person, at home or in public. Together, we can be part of the change to tackle this abuse.

If you see it, call it out, show support, and report it. More details at https://enough.campaign.gov.uk/

The new Newcastle and Gateshead Monopoly has launched featuring Lumo! This special edition is now on sale and features L...
13/11/2024

The new Newcastle and Gateshead Monopoly has launched featuring Lumo!

This special edition is now on sale and features Lumo on the Newcastle Central Station square plus other iconic landmarks such as Grey's Monument and the Baltic.

Click here for the full story https://orlo.uk/DfPla

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Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00
Saturday 09:00 - 17:00
Sunday 09:00 - 17:00

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