Our philosophy at Urban Hair has always been about creating beautiful hair and recognising that all of our clients are individuals! Our love of hair means we approach every visit with a commitment to give you something truly inspirational. Zoe Stephens, Salon MD has been a hairdresser for 17 years working in various major city centre salons along the way. Today Urban Hair Salon now employs a team
of over 13, all with 1 goal... to exceed our Customer’s expectations.
“Many of our clients have been clients for years… our service is that good. But we NEVER EVER take any appointment for granted ! Our job is to make new suggestions and invite change to keep our clients hair looking exceptional”
Urban Hair Salon is a centre of excellence for cutting and colouring. Zoe comments “Our job is to listen to you first. Our experts will then translate your thoughts into a truely refreshing, invigorated look”. Meet the team
At Urban hair salon we have a team of dedicated staff whose main aim is to ensure your visit is as pleasurable as possible. Developing our staff is key to our continued growth. Which is why Urban Hair Salon views training as a journey rather than a destination... it is ALWAYS ongoing! We have both internal reviews and external training supported by industry leaders such as Fudge, GHD and Cloud 9 and Neal+Wolf. Loyalty Scheme
We are proud to announce our Loyalty Scheme. On your first vist you will be given a Loyalty Card - Free of charge
Subsequently, at each visit to the salon you will receive a stamp; on your fourth visit you will receive a complimentary, luxury , L'Oreal hair treatment and scalp massage (RRP £8.00). On you eighth visit you can choose either a L'Oreal Serie Expert full size shampoo free of charge or 50% off a L'Oreal Serie Expert conditioning masque. On your 12th visit you'll receive a 20% discount off your hairdressing bill (not including retail). All you have to do is produce your loyalty card at each visit to the salon and enjoy the rewards. See overleaf of loyalty card.) http://www.urbanhairsalon.co.uk
