About Watt Sparkles
Watt Sparkles is a family run business set up in 2015 by Lucy and Christopher Watt. After the birth of their first child Charlie in 2010, Lucy decided to leave her career in the pub industry and start a career in cleaning. She began to promote herself as a domestic cleaner to friends and family and people she got to know in her local area of Perth at the time. Shortly after she
was cleaning in several homes over Perth as well as working part time as a domestic assistant in a private boarding school. At this time Christopher was working in management for the food retailer Aldi and Charlie was in nursery. Lucy soon ran out of space as word spread of her high standards and work ethic. The demand for domestic cleaners in the area was high. In 2014 Lucy and Christopher decided to move back to Glasgow and Lucy left her position with the boarding school freeing up time and space. Christopher also left his position in management with Aldi and started studying business. Lucy decided to continue the career she was passionate about and go full time as a domestic cleaner. When word spread of her High standards and work ethic she was full again and out of space, it was then Lucy and Christopher decided to expand and open the cleaning agency Watt Sparkles. Watt Sparkles prides itself on its work ethic and high standards that are passed on to every cleaner in the agency. After contacting Watt Sparkles we will arrange you with a Domestic Assistant to suit the hours that you require. We will arrange a meeting prior to your Domestic Assistant starting where you can ask any questions and get to know each other. If necessary at this point you can leave your Domestic Assistant with a key to your home to carry out work while you are not home. When your Domestic Assistant is cleaning your home we ask that you leave a list in priority order for your Domestic Assistant to complete. We ask that you can leave more than enough on this list, if the Domestic assistant is ahead of schedule they will continue working down the list. We also ask that you have all the cleaning products available in your home to carry out these task as we use your own products. This stops cross contamination between homes and allows us to keep our prices low. What Payment Method Do I Use? We ask that you leave the rate specified in your ‘Client Signup Form’ for the Domestic Assistant each time they are due to clean your home. The agency fee specified in your ‘Client Signup Form’ can be paid by standing order on the 27th of each month. All our Domestic Assistant have disclosure which can be viewed at your request. What If Something Is Damaged Or Broken? If your Domestic Assistant accidentally breaks or damages something in your home they are fully insured through the agency this is covered by your agency fee. What Else Does My Agency Fee Cover? The fee you pay the agency insures that your Domestic assistant is fully insured in case of damages. If your Domestic Assistant is off on holiday or sick we will find you a replacement to cover for them also. If you have a problem with your Domestic assistant for any reason the agency will find you a replacement as all our Domestic Assistants are trained to the same standard. What If I Decide To Have A Week Without My Domestic Assistant? That’s absolutely fine. If you let the agency know in advance we can contact your Domestic Assistant and inform them not to attend that week however we ask that you still pay your agency fee for this week as this will secure your slot. What If I decide To Leave The Agency? That’s absolutely fine we understand that circumstances can change no notice is required however we would appreciate it if you would let us know you are leaving.
