Brian Telfer - Travel Counsellors

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Brian Telfer - Travel Counsellors Put your travel arrangements in my safe, expert hands...and relax. Call me on 020 343 22510. I will look after you from enquiry until you're safely home.

You relax... Company Overview : Travel Counsellors was founded by British Travel Industry Hall of Famer David Speakman in 1994. It is a different kind of travel agency. Completely independent, Travel Counsellors has over 900 experienced travel agents, each with an average 19 years experience. My clients book with me time and time again, because they know I listen carefully to their needs, and tha

t I have the expertise and knowledge to provide recommendations which are tailored to their requirements. Client satisfaction is very important to me and I'm happy to say that the majority of my new clients are referrals from my existing customers. I am based in Greater London and have clients all over the UK. I have been in the travel industry for over 35 years and I am Travel Counsellors' longest serving agent. The experience that I have gained allows me to ensure that you and your family have the holiday you deserve. Our company’s award winning technology means that I have access to all the big travel industry names as well as lots of smaller companies that many high street agents do not deal with. Therefore, I offer a level of choice and personal service that simply cannot be found on the high street. Alongside ATOL protection which covers air holiday packages and charter flights, we operate and provide the Travel Counsellors Trust and airline failure insurance, which protects every other element of your booking including low cost airlines, scheduled flights, accommodation and car hire. No ifs, no buts, every aspect of your booking is financially protected. So whether you book just a flight or a tailor made holiday through Travel Counsellors you can have complete peace of mind.

Just received "Morning Brian or should I say afternoon, we are having an amazing time and thank you so much for the litt...
19/09/2024

Just received "Morning Brian or should I say afternoon, we are having an amazing time and thank you so much for the little extras - very thoughtful. The hotel is amazing - we actually have been upgraded to a suite and again goodies left for us. Thank you again so much for helping plan our holiday" So glad my clients are enjoying their special birthday trip to , & . I'm always happy when my clients are happy. (Photos from Pixabay and for illustration purposes only.)

Glad to see my clients' flights arrive back on time.  After the weekend,  I'll check in with them to see how my client &...
14/09/2024

Glad to see my clients' flights arrive back on time. After the weekend, I'll check in with them to see how my client & family enjoyed their villa holiday in and my clients celebrating a birthday, enjoyed their holiday in NB:Photos of Mallorca & Malta are from Pixabay Royalty Free and for illustrative purposes only.

It's raining again.  So good to be busy working on an  /New Zealand itinerary, as well as a city break to  , a villa hol...
24/08/2024

It's raining again. So good to be busy working on an /New Zealand itinerary, as well as a city break to , a villa holiday in Europe, plus sending out documents to clients going on soon & contacting their hotels to ensure they're well looked after.

20/08/2024

Feedback from my client on their hotel in "Great location to stay, the rooms are spacious, customer service is outstanding. The staff are courteous, friendly and willing to take care of the smallest details. The poolside has plenty of umbrella covered lounges, a fantastic place to stay."

Had a lovely 50 minute catch-up with a client not long returned from  .  Amazing experience for them & great feedback.  ...
15/08/2024

Had a lovely 50 minute catch-up with a client not long returned from . Amazing experience for them & great feedback. Definitely Japan is on my own bucket-list, as it is a trip of a lifetime. Images are from Pixabay Royalty-free and for illustration purposes only.

Today - while it's raining again -  it's all about catching up with clients who have recently returned from holidays in ...
14/08/2024

Today - while it's raining again - it's all about catching up with clients who have recently returned from holidays in Florida, San Francisco, Los Angeles, Cape Town and Brazil. NB Images are from Pixabay Royalty free - and are for illustrative purposes only.

Remembering June 6, 1944  -Dayveterans
06/06/2024

Remembering June 6, 1944 -Dayveterans

From my honeymoon clients - just back from   - what an itinerary! "Hi Brian!  Thank you so much - we had the most wonder...
02/05/2024

From my honeymoon clients - just back from - what an itinerary! "Hi Brian! Thank you so much - we had the most wonderful time and are so grateful to you for organising such a fantastic honeymoon for us! It was absolutely perfect, we couldn't have asked for anything better 😊 Look forward to speaking to you soon!"

Just waiting for my other   clients to arrive in   in the next hour or so -  staying a few nights in Auckland, before th...
13/04/2024

Just waiting for my other clients to arrive in in the next hour or so - staying a few nights in Auckland, before they set off driving around both islands.

So glad my clients had a great   in   &  .  I spent a couple of days in Singapore on the way back from Bali.  However, S...
13/04/2024

So glad my clients had a great in & . I spent a couple of days in Singapore on the way back from Bali. However, Singapore is really a destination in itself - so much to see & do.

I just wanted to wish you & your family a  , however you are spending the weekend.  Today I plan to play golf (weather p...
31/03/2024

I just wanted to wish you & your family a , however you are spending the weekend. Today I plan to play golf (weather permitting), have a nice lunch and enjoy an Easter egg or three. (1 down, 2 to go)
Best wishes
Brian

Great to have such lovely comments after a busy week at work.  The clients are visiting Australia (and Singapore on the ...
28/03/2024

Great to have such lovely comments after a busy week at work. The clients are visiting Australia (and Singapore on the way home). "I would highly recommend Brian Telfer . Without any hesitation Brian had been most helpful to me and I sincerely appreciate his advice, time and his speedy response to any queries that I have had. He has helped to relieve some of the pressures off me in organising this trip to Australia. It was beyond my expectation and I do appreciate his input very much. Thank you very much Brian!" NB: Images are royalty-free images from Pixabay.

Clients have arrived in   this morning to see their family, having left   I've been tracking their flights throughout th...
15/03/2024

Clients have arrived in this morning to see their family, having left I've been tracking their flights throughout their journey, so I can relax now. (Royalty-free images for illustration purposes only.)

Lovely to get feedback like this:                                                          "I just wanted to send you a ...
02/03/2024

Lovely to get feedback like this:
"I just wanted to send you a short note to say a huge thank you for organising a wonderful holiday for us in to celebrate my mum’s 60th birthday.

We all had the most amazing time on the excursions and exploring the city. And we had luck seeing the northern lights, making it even more special.

It’s created memories of a lifetime for us all, and most importantly, my mum had a fantastic time welcoming in her 6th decade!"

NB: photos for illustration purposes only, from Pixabay.

Had such an interesting education day today with an update from one of our   suppliers.  The time just sped by, as she w...
22/02/2024

Had such an interesting education day today with an update from one of our suppliers. The time just sped by, as she was so passionate about Japan (having lived there). She gave absolutely fascinating insights about the country, & how key it is to understand your clients' wishes/requirements and also manage their expectations correctly, so they get the most out of their stay. Also, great to know that many clients return again and again, as there are so many different aspects to Japan.

Wishing you & your loved ones a healthy, happy and peaceful New Year.   #2024
01/01/2024

Wishing you & your loved ones a healthy, happy and peaceful New Year. #2024

Just enjoying my   champagne given to me by   back in 2019 to mark my 25 years with them.
31/12/2023

Just enjoying my champagne given to me by back in 2019 to mark my 25 years with them.

28/12/2023

I've been keeping an eye on my clients' flights arriving back today. All looking good. Hope they enjoyed Christmas in .

Thank you once again for your continued support of my travel business - whether I've researched & booked your holiday/tr...
22/12/2023

Thank you once again for your continued support of my travel business - whether I've researched & booked your holiday/travel itinerary and/or recommending me to your friends, work colleagues and family. It's all very much appreciated and never taken for granted.

After the disastrous impact of Covid, it's great to have been so busy again with my clients' travel plans - whether a romantic holiday, multi-generational get-together, tailored itinerary over 2-3 countries or a city break - and being on hand to make sure everything went smoothly (despite the ever changing entry requirements!). Obviously our Head Office 24/7 Duty office is always on hand to keep an eye on things while you're away and I'm asleep here in the UK.

I’ll be staying in Hampshire for Christmas this year – however, I’ll be keeping an eye on things, so just leave a message on 020 3432 2510. Like Father Christmas, your message will find me wherever I am, and I'll be in touch as soon as I can.
Wishing you a Merry Christmas and a healthy, happy and peaceful New Year.
Brian

Loved the   each night on the cruise. Plus the infinity pools - my favourite places to stare into the horizon & relax .....
16/12/2023

Loved the each night on the cruise. Plus the infinity pools - my favourite places to stare into the horizon & relax ...

Guess who was in Curaçao?
16/12/2023

Guess who was in Curaçao?

Lovely meals on holiday
13/12/2023

Lovely meals on holiday

Just managed to have a quick exchange of emails before my client went off on her next holiday.  How was the Kenya safari...
09/10/2023

Just managed to have a quick exchange of emails before my client went off on her next holiday. How was the Kenya safari and Seychelles holiday with her family for her special birthday? "Fab." That will be enough until we manage to catch up on her return! All the research & prep. on entry requirements (eVisas, travel authorisations, proof of entry & departure, innoculations, Covid passes) and communicating with the lodges & hotels was worth it.

Just caught up with my clients  who flew back to the UK yesterday, having been on their   to Tarangire, Manyara, Serenge...
31/08/2023

Just caught up with my clients who flew back to the UK yesterday, having been on their to Tarangire, Manyara, Serengeti & Ngorongoro. Their special family trip had been delayed 3.5 years due to Covid. So pleased to hear they'd all had an amazing time, seeing the "big five" on their game drives & enjoying the wonderful variety of wildlife and stunning landscape. They also visited community projects and enjoyed guided walks to learn about local plants, trees and culture. (images are for illustration only - not from my clients)

28/08/2023

Tracking my clients' flights back from their 2-centre holiday in - arrived on time this morning. They had messaged me to say "All going well here in Bali. Wonderful place. Has it all." I agree - I had a brilliant stay there when I went, combining it with a stopover.

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