09/11/2023
Continued::
As Promised, number 2 Petra.
Petra had a stroke about a year ago making her wheelchair bound.
The time is 6:30am and l walk into her room âGood Morning Petra, are you ready to get up yetâshe grins and mumbles yes. I start by taking out her clothes from the wardrobe âwould you like these pants with this top?â Whatever is okay with me she answers. I then push the stand aid into her room next to her bed, (A stand aid is a patient lifting device. It is specifically designed to assist those who have difficulty rising from a seated position to standing. An active standing hoist is used by people with limited or reduced mobility) for those that donât know yet what it isâŠ. âl have popped đ© my pantsâ she says. Donât worry l say we will get you cleaned up in a bit, do you still want to use the commode l ask her, no she says l have finished. By the way when you do training they will tell you you need 2 people to use a standing aid, this is for the patientâs safety as well as yours. But alas we are here my employer knows this fully well and we all use the standing aids alone which is not right at all. I am always aware of the risk and l am extremely careful all the time l do it against my better judgement but here l am transferring Petra to the standing aid alone. Petra is a big woman almost twice my size sheâs a bit overweight. I transfer her to the shower stool l start to wash her with a flannel and shower gel. I dry her with a big drying towel as l am applying zero on her there is a weird smell and l think nothing of it since l havenât cleaned her bottom. I get her clothes and l dress her starting with her top and jersey being extra careful as her one hand is not mobile, l wheel her out of the bathroom to do her legs and transfer to the standing aid so l can clean her bum, taa daaaa p**p on the floor my goodness l just asked this lady if she needed the commode and she said no, so she chose to p**p on the floor than in the commode lm so upset l ask her âPetra you said you didnât need the commode but you have popped on the floor, please do say when you need the toilet so that l can take youâ, l pay lots of money for you to take care of me she says, at this stage đđđ lm like Jesus take the wheel. I compose myself l clean the floor and transfer her to the standing aid clean her bottom apply barrier cream, put a pad and cream her legs then transfer her to her wheelchair. Sheâs done for the morning, l then do the standard procedure strip the bed, clean sheets etc and l wheel her to the lounge area and l start to prep for number 3.
Nhai friends how do you deal with difficult clients, it can be really draining.
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