Nerys Thomas Travel Counsellors

01/10/2024

Lovely Monday spent yesterday on board the Fred Olsen cruise ship “Bolette”
It was changeover day at Liverpool so we were lucky enough to be able to see the ship and all it’s spaces without passengers on board. This meant we could also view all the different cabin grades.
We were treated to a wonderful breakfast of fresh pastries, coffee and bucks fizz, lovely mocktails and a fabulous three course lunch.
Fred Olsen is a cruise company that is keeping things smaller with an emphasis on personal service, incredible food, value for money with very reasonable drinks packages/speciality dining/spa treatments and having smaller ships means they benefit from being able to visit special places the bigger ships can’t get to.
I was very impressed by this ship and all the spaces on board, the cabin sizes and of course the friendly and welcoming staff.
Thank you for the invite Fred. Olsen Cruise Lines. A great ship visit day ❤️

01/09/2024

Back at my desk tomorrow after 12 wonderful days in Crete with my little family 🇬🇷☀️❤️

We decided to split our stay between two different hotels and areas to see a little more, Crete is a huge island and I last visited around 16 years ago but had only seen the eastern side, so this time I booked a hotel on the western side and another right in the middle. It worked out perfectly!

For the first 4 nights we stayed in a small hotel in Aghia Marina on a bed & breakfast basis. The hotel was lovely with the most wonderful and friendly staff, the rooms were huge and it was close to really great tavernas, the resort and the beach. Otherresorts were also close by and we could visit Chania old town easily. Chania old town is stunning! 😍

We then moved to a 5* all inclusive hotel just outside of Rethymnon, a totally different experience of course, the perfect place to relax and completely switch off.
The hotel was beautiful, food amazing and the views were just incredible.
Splitting our stay gave us the best of both worlds and worked out perfect for us as a family.
We will definitely be visiting Crete again, so much more to explore of this special island 💞

I will be back at my desk properly tomorrow and if you have contacted me while I was away then I will be back in touch this week. Thank you for your patience xx

22/06/2024

Thank you to every customer that has booked with me recently, the last two months have been incredibly busy (even busier than January!) and I am so grateful for every single booking. There is nothing more important to me than my customers being happy with the service I provide, receiving these comments means so much 💞 Thank you. Diolch o galon 💞

01/06/2024

Fantastic day on board the Regal Princess in Liverpool for Travel Counsellors family day. We’re very lucky to have the opportunity to get on board for ship visits but today was extra special and fun as I could take my family too
Thank you very much to the Princess Cruises team for hosting us. 💕
I love booking cruises and at Travel Counsellors we have a great relationship with so many of the cruise line companies. Did you know we have price parity with most cruise companies? This means you can book your cruise with me for the same price as booking directly but you’ll have me to help you with questions, paperwork any anything else you might need! You’ll also be helping my business.
There really is something for everyone on a cruise!
Here are a few photos from our day on Regal Princess 🛳️ x

04/05/2024

A few weeks ago I met up with a lovely couple who had just returned from an amazing holiday and they brought these beautiful flowers for me to say thank you ☺️
This was a trip of a life time but due to an unfortunate accident early on in the holiday it didn’t quite go to plan. Despite this they had the most incredible time and said that having me at the end of the phone from the other side of the world was such a huge help and very reassuring. I arranged new flights, helped with paperwork, cancelled arrangements and generally supported them throughout. They said my service was outstanding and they would never look to book elsewhere again ❤️ (this was the first time they had booked with me)

We never expect things to go wrong on holiday but sometimes unexpected things happen, whether that’s an accident, illness, flight cancellations or weather disruptions. When you’re thousands of miles from home would you have support? Would you have someone there to help no matter what time of day or time zone you’re in? Maybe consider this next time you are thinking of booking a holiday.

It’s a privilege to put together amazing holidays that mean so much to my customers but my service is not just taking a booking, I will be there throughout to answer questions, help with paperwork and entry requirements, arrange tickets and check ins and of course support should anything not go to plan.

With us it’s personal 💕

16/03/2024

I am so lucky to have wonderful customers that truly appreciate what I do ❤️ I never expect anything at all as the booking itself means so much to my business, but I do receive some lovely gifts that remind me what I do does make a difference. Diolch yn fawr 💞 xx

11/03/2024

8 years!! I have no idea where 8 years has gone, starting my own business was a huge leap of faith following redundancy but thanks to the support of incredible family,friends and a few customers my business started to grow and continues to grow every year.
A huge thank you to everyone that supports my business, the bookings, recommendations and referrals. You are supporting a small business and it means the world to me and my family.
Thank you 💞
Diolch yn fawr 💞

On to the next 8 years and beyond 🥂###

01/03/2024

Dydd Gwyl Dewi Hapus 🌼 🏴󠁧󠁢󠁷󠁬󠁳󠁿
Happy St Davids Day 🌼🏴󠁧󠁢󠁷󠁬󠁳󠁿

I can’t believe it’s already the 1st of March! The last two months have absolutely flown by as it’s been so busy. A huge thank you to all the lovely customers that booked with me during this peak time, every single booking means so much when you run a small business and are self employed. 💞 I know during busy times it can sometimes take me a little longer to come back to you, I do work alone and am always committed to finding the best which is not a quick thing. Your patience and loyalty is so appreciated.

As if February wasn’t busy enough I also set myself an extra challenge to walk 100 miles for cancer research along with my sister in memory of our mum that was taken far too early at just 52. It was definitely challenging due to time and weather but we completed 100 miles each yesterday and apart from raising nearly £700 for the charity it also forced me to leave my desk and get some fresh air (or wet,cold and windy air anyway!) The photo is on one of the days where we actually had some sun.

Thank you all for your continued support and to all the new customers who booked with me for the first time this year. It means the world 💞 Diolch o galon xx

29/01/2024

There’s so many ways to book holidays these days and of course everyone is looking for the best price but when you go to an expert remember that they don’t just give you a price, so much more will have gone in to your holiday enquiry. Hours of research, invaluable expertise which comes from years of experience (over 20 years for me now!) , guidance and honest advice that no online company will give you, complete financial and package protection, but most importantly care and peace of mind. I will be here to help, advise and guide from our first conversation to the time you arrive home and beyond plus a 24/7 UK emergency duty office for when you’re travelling if you were to need them. I’m pretty sure no website can give you that.
It’s so easy now to forget the chaos that Covid caused for travel but when the worst happened I was here for my customers and everyone received the refund they were due, there are people out there still fighting with online companies for what they are owed!
Whilst I will always be competitive and find the absolute best for my customers, I’m not an online company but you definitely won’t find what I do online either.

With us it’s personal 💞

16/01/2024

Just a little reminder that the best way to contact me is always by phone or email. Lots of business pages are currently being targeted by scammers filling inboxes with fake messages. This has been reported to Facebook. Unfortunately I don’t always see messages sent through my page, it’s the busiest time of year for me and I am very rarely on facebook or messenger. When you message me through my business page you will always receive and automated reply with my email and telephone number, my business is bespoke and personal so I will always want a chat before doing any work. Please use these contact details. Thank you ❤️

31/12/2023

Blwyddyn Newydd dda i chi gyd a diolch yn fawr iawn a eich cefnogaeth yn 2023.
Happy New year to you all and thank you once again for your support in 2023.

I will be back at my desk from the 3rd January and will look forward to discussing your plans for the year ahead. 💕 xx

January and February are my busiest months so please remember that if you plan to contact me the best way will always be by phone or email.
[email protected]
01248 848650

23/12/2023

Hoffwn ddymuno Nadolig Llawen iawn i fy nghwsmeriad, y rhai ffyddlon sydd efo fi bellach ers blynyddoedd ag y rhai newydd dwi gobeithio fydd yn dod yn ol dro ar ol tro. . Mae wedi bod yn dipyn o flwyddyn!! Unwaith eto fy mlwyddyn mwyaf llwyddiannus ers i mi gychwyn a mae y diolch am hynny i chi gyd sydd yn parhau i gefnogi fy musnes i. Diolch o galon i chi gyd. Edrych ymlaen yn fawr iawn siarad efo chi yn 2024.
Gan y teulu a fi Nadolig Llawen. 💕

I would like to wish all my wonderful customers a very Merry Christmas, my lovely loyal customers who have been booking with me for years now, and the new customers who I hope will become loyal regular customers too. I actually don’t like the word customer as in all honesty most of my “customers” feel like friends.
It has been quite the year! Once again the business has grown and 2023 has been my most successful to date, that is thanks to each and every one of you that has chosen to support my small business. Thank you all so very much, it means everything. I will look forward to speaking to you in 2024.
From my family and I Thank you 💕

22/12/2023

17/11/2023

Can’t quite believe it’s this time of year again! Very much looking forward to our Travel Counsellors conference next weekend 💞

Delegates will hear company updates and insights from experts

14/10/2023

Canada - part 4 (last one) 🇨🇦

Beautiful Banff ❤️

This is by far the most beautiful place I have ever seen! The scenery here and the rocky mountains surrounding the town were just breathtaking!

What we did :
3 nights at The Moose Hotel & suites- amazing hotel at the heart of Banff avenue, perfect location.

Wildlife tours
Banff & lakes tour
Banff Gondola - Sulphur mountain summit walk
Upper Banff hot Springs
Sky bistro 👌🏻 amazing restaurant at 7486ft high!
Walks around Banff

I have far too many photos to choose from, again just some highlights. Can’t seem to share videos but will try in the next few days.

Now it’s off to Calgary for our flight home. Canada… we will be back!! ❤️🇨🇦🍁 ###

14/10/2023

Canada Part 3 🇨🇦

Icefields Parkway
Lake Louise

We took a transfer which was also a tour from Jasper to Banff taking in the stunning Icefields Parkway, we saw Athabasca falls, Sunwapta falls, Bow lake, Athabasca glacier gorgeous rivers and of course iconic Lake Louise ❤️
Again my photos do this no justice, the colours were incredible!

13/10/2023

Canada - part 2 🇨🇦

Vancouver- Jasper (by rail over 2 days)
Jasper

We travelled by rail from Vancouver to Jasper, it took just over 24 hours and was an incredible experience. Once again far too many photos to share so just a few highlights!

In Jasper we stayed at The Crimson hotel, it was perfect and in a great location in the middle of this beautiful quaint little town.

Whatever I say and whatever photos I share can do this place no justice, it has to be seen and experienced! ❤️🇨🇦

Part 3 will be Icefields parkway and Banff.

09/10/2023

Canada part 1 - Vancouver ❤️🇨🇦
What an amazing city! Walked and cycled miles but so worth it, it’s all stunning!

Some of the attractions we did :

Capilano Suspension bridge
Grouse Mountain
Flyover Canada
Stanley Park - bike ride
Harbour air Seaplane tour
Vancouver lookout tower

Tomorrow we board the train to travel for 2 days through the Rocky Mountains.. next stop Jasper where it will be quite a bit colder ❄️

I’ve already taken nearly 500 photos & videos! Here are some highlights x

13/09/2023

Just a quick little thank you to all my customers that are being so patient at the moment. I’m extremely busy but working through the enquiries in order of receiving them to be fair to everyone.
Just a reminder that the best way to contact me is by phone or email, I don’t always have time to respond or check Facebook/ messenger. I could also be away and would only have an out of office on my phone or email with the details.
Thank you all for continuing to book with me, it’s hugely appreciated

Diolch yn fawr / Thank you ❤️

23/08/2023

I really do have lovely customers 🥰 it was such a nice surprise this morning when this beautiful bouquet was delivered. Also received really nice messages from customers who landed back from their holidays and another from the airport! Thank you again 😘

I never expect anything but to know that what I do is so appreciated and that it makes such a difference is lovely! Whether it’s a thank you, a review, a referral or a beautiful gift please know that I appreciate every single one!

Running a fast paced business alone is not easy, there are challenges every single day in the world of travel and this summer has been no different, but I wouldn’t change it for anything as I love what I do and try to give the best service to every customer.

Thank you to every customer that appreciates what I do and continues to support my business and to those that have been patient when I’m extremely busy or dealing with urgent situations.

With us it’s personal 💕

13/08/2023

❤️ Florida July 2023❤️

Magic Kingdom fireworks

I can only upload one video (that’s all that is allowed) so can’t think of a better one than the end of ‘happily ever after’ at Magic Kingdom 🥰 Disney know how to put on a show! It really is amazing. It’s a showcase of all your favourite Disney films lit up on the castle with music and fireworks, gives me goosebumps watching the videos back and there really isn’t a feeling like being under that castle with thousands of people watching this phenomenal show. Can’t wait to go again. 😍

12/08/2023

❤️Florida July 2023❤️

Hard to believe it’s nearly 3 weeks already since we came back from our family holiday, but it’s been that busy I’ve not had a minute to post some of our photos and experiences! Thank you to all my lovely and loyal customers for being so patient while I was catching up. 💞

We had the most amazing time in Florida, we had great experiences and split our stay and hotels between International drive and Disney.
We stayed at Embassy Suites by Hilton on International drive and then Disney’s Polynesian resort 😍 at Disney. The Embassy is in a great location on I.drive close to Icon Park and lots of great restaurants around, the rooms were really clean and spacious and they have complimentary breakfast which is handy before a busy day!
Disney’s Polynesian Resort is beautiful! As one of Disney’s Deluxe resorts it really doesn’t disappoint. The resort has a really tropical feel, so calm and relaxing and lots of different room types to suit most families. This resort is in an amazing location, the monorail system comes through the main hotel building and Magic Kingdom is just across the lake so if you don’t want to be in the park for the fireworks you can watch them from some balconies or on the ‘beach’. I can’t recommend enough. I did visit a few of the other hotels too when there.

We did of course visit all the Disney parks, Disney Springs and Typhoon lagoon waterpark.

We had the best holiday and I can definitely recommend to anyone thinking of going. It takes a little planning but it is so worth it. This won’t be our last trip to Florida!

This was my second time having been 4 years ago, we did do things slightly differently this time having done it all last time. Splitting our time between the two places was great and it’s what I am recommending to my customers. It can be overwhelming trying to arrange this kind of holiday, there’s a lot to know so take the stress out and let me help you with it all.

I took well over a thousand photos (to the despair of my kids! a 17 year old boy does not like to pose for cute family photos!😂) I’ve attached some of our highlights ❤️

09/04/2023

10/03/2023

7 years today since I went live with my own business 🥂🍾 I could never have imagined how busy and successful it would be. It’s been a bumpy couple of years but so glad business is booming and travel is back bigger and better than ever! I could not have done any of it without the support of my amazing loyal customers, my family, friends and of course my Travel Counsellors colleagues. A huge thank you to each and every one of you, it means more than you know ❤️Here’s to the next 7!
Diolch o galon i chi gyd ❤️

With us it’s personal 💞

03/01/2023

Happy New Year! Blwyddyn Newydd dda!

With Christmas and the New Year over now, holidays will be on everyone’s to do list (I know booking my holiday is top of mine ☺️✈️ taking the tree down can wait! ) and as we enter what is usually peak time for travel bookings I thought it would be useful to share my contact details. It’s such a busy time and I’m not on social media often so please email or call me and we can chat through your requirements.

Why book with me? Here are just a few reasons :

🟣 Personal service - You will only deal with me from enquiry through to arriving back and everything in between! (Ok I do sleep occasionally and will sometimes leave the country, but rest assured I have this covered!)
🟣 25 years Travel Industry experience - I’ve been in the industry since I was 18! 2 years at college, 5 years working at an airport abroad, 11 years in a high street travel agent and 7 years running my own business. I have booked so many different holidays over the years from Austria to Australia, from cruises to multi centre tailor made itineraries, there’s not much I won’t have booked!
🟣 Access to the MyTC App - All your holiday documents, details and the ability to make regular easy secure payments anytime all in one place. My customers love it!
🟣 ATOL & financial protection - All package holidays are 100% ATOL and financially protected and our financial trust offers complete peace of mind.
🟣 Independent - I’m completely independent so deal with your mainstream tour operators plus hundreds of other suppliers allowing me to create your perfect bespoke holiday.
🟣 Travel Counsellors - Whilst I run my own business and am self employed, I’m very proud that I am part of the multi award winning global company that is Travel Counsellors. Through Covid we were voted number 1 travel company for how we dealt with our customers and refunded in more than one poll. Being part of Travel Counsellors gives my customers the best financial protection and gives me access to an amazing support team as well as knowledge from all over the world!
🟣 My reputation- My business has grown by referrals, there’s nothing more powerful than a personal recommendation and over 90% of my business has come from customers recommending me to friends and family. Don’t just take my word for it though, read what my customers have said in my page reviews and our 5* reviews on trust pilot.
🟣 24/7 UK duty office - Our amazing duty office is open 24/7 365 days a year to monitor all worldwide events that may impact travel and to assist customers that are travelling giving you total peace of mind.
🟣 Knowing how to help when things don’t quite go to plan - From Ash clouds to flight cancellations to the worst global travel crisis ever in Covid, I’ve experienced it all in this industry and am more than equipped to assist when things don’t quite go to plan. Knowing how to book holidays is one thing, knowing how to sort them out and unravel when unpredictable things happen is quite another.
🟣 Customers return to book with me year after year because they know I care about their holiday as much as they do! I take the stress out of it all by sorting all the documents, entry requirements, tickets and anything else needed so all my customers have to do is pack!!

Why book with me? Why would you risk booking any other way?

With us it’s personal 💕