Go North East

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Go North East

Multi-award-winning bus company in the North East. Here for you from 9am-5pm Monday to Friday.

We are part of the Go-Ahead Group Ltd, an international transport group and one of the UK’s leading public transport providers. We are part of the Go-Ahead Group Ltd, an international transport group and one of the UK’s leading public transport providers - we've ben on the Go since 1913! Around 200,000 people use Go North East bus services every day to travel around this wonderful region. Travelli

ng to work or education, to visit friends and family, to have a night out, or to visit one of the region's many tourist and leisure attractions. For over 100 years, Go North East has connected the region's towns and villages with the cities of Newcastle, Durham and Sunderland and currently operates across Northumberland, Tyne and Wear, County Durham and into Tees Valley. Employing over 2,000 local people, with a fleet of almost 700 buses and coaches and an annual turnover of £100m, the company is the regional subsidiary of the Go-Ahead Group plc, one of the UK's leading providers of passenger transport. Go North East has a reputation for being passionate about service and innovation and a strong reputation for being a flexible and innovative partner – with both the private and public sector. The company is dedicated to engaging with local communities through its innovative, branded bus routes which not only engender community pride but business success.

10/02/2025

This Apprenticeship Week, we're shining a light on the positive impact our apprentices make here at Go North East ❤️

Apprentices Lewis, Jack, Ross and Troy are all training to be fully qualified bus and coach Engineers 🔧

Throughout the week we'll be sharing their stories, including their experience so far and why they chose an apprenticeship in Engineering here at Go North East!

08/02/2025

❤️ VALENTINE'S COMPETITION - WIN A HOTEL STAY FOR TWO ❤️

To celebrate Valentine's Day, we're giving you the chance to WIN a hotel stay for two at Hotel Du Vin! 🥂

Follow the steps below to enter 👇️

💕 LOVE this post
💞 Share this post
💗 Comment who you'd take with you!

The WINNER will be randomly selected and announced on Valentine's Day. This competition will run across Facebook and Instagram. Good luck 🤞

*T&Cs apply. You must be aged 18 years or over to enter. We will only announce the winner via this account. We will never ask for your bank details. Please ignore any messages you may receive, unless it comes from this account directly.

29/01/2025

🚌 We're planning service changes in North Tyneside, Newcastle and South East Northumberland, set to launch on Sunday 23 March 2025.

📝 You can read about the proposed changes on our website and submit your feedback via a short online survey.

💬 Alternatively, you can attend one of several planned roadshows to view the proposals in person and ask questions.

🔗 Find out more - https://www.gonortheast.co.uk/share-your-views-north-tyneside

28/01/2025

Our Sunderland and Washington service changes are now in place! 🚌

These changes include double the number of buses for Pennywell and super-frequent buses on the Grangetown-Sunderland route 👏

It's only £1 single if you're 21 and under or £2.50 for an adult single.

Click to find out more about these changes - https://www.gonortheast.co.uk/service-changes-sunderland-and-washington

27/01/2025

Our South Tyneside service changes are now in place! 🚌

These changes provide new links to make getting around South Tyneside easier 👏

It's only £1 single if you're 21 and under or £2.50 for an adult single.

Click to find out more about these changes - https://www.gonortheast.co.uk/south-tyneside-26-january

20/01/2025

Adult single bus fares capped at £2.50! 🚌

Until 31 December 2025, adult single bus fares across the North East have been capped at a maximum of £2.50.

This saves you at least 50p per journey compared to the Government’s previously announced £3 cap 👏

14/01/2025

We want to apologise to our customers for the ongoing disruption to bus services caused by the freezing weather last week.

The extreme temperatures have had a knock-on effect on vehicle systems, particularly batteries, engines, and air systems, which can struggle in sub-zero conditions. This has impacted our ability to run some services as scheduled.

These conditions are affecting many transport operators, but we are doing everything we can to address the issues. Our engineers, drivers and support teams are working tirelessly around the clock to repair vehicles and restore normal service as quickly as possible.

Thank you for your patience and understanding during this time. We are committed to getting back on track and providing the reliable service you expect. For the latest updates, please check our website, app and social media channels.

08/01/2025

Our INCREDIBLE , Stephen Duffy! 🚌

Stephen received a lovely compliment from one of our passengers:

👏 "Just wanted to thank the bus driver for the consideration he showed my Dad when travelling on the bus. My father is elderly and uses a walking frame.

🥰 He's always a bit anxious getting on and off buses but this driver ensured the bus was lowered to pavement height to assist my dad and was friendly and patient towards him.

❤️ I wanted to say THANK YOU! Little things can make the biggest difference!"

07/01/2025

👏 If you're 21 and under, travel by bus for only £1!

🚌 Or buy a £3 unlimited day ticket to get around County Durham, Northumberland and Tyne and Wear.

04/01/2025

❄️ Heavy snowfall is forecast this weekend, which may cause disruption on parts of our network.

🚌 Please keep an eye on the 'Service Updates' section of our app for the latest information, and allow extra time for your journey.

03/01/2025

Service changes from Sunday 26 January 🚌

We’re making some changes to our services in South Tyneside to improve your bus services, making them more reliable and convenient.

What’s new?

👏 New links across South Tyneside to make getting around easier

👏 More reliable services with updated timetables.

Find out more - https://www.gonortheast.co.uk/service-changes-south-tyneside-26-january-2025

02/01/2025

Vera fans are preparing to say goodbye to the detective for the final time. The last ever episode will air on ITV at 8pm tonight! 😢

Over the past fourteen years, the series has shown off our beautiful region to millions of viewers around the country and everyone in the North East has loved trying to spot where each scene was filmed.

If you're sad the series is coming to an end, get your bum on board and visit these Vera filming locations by bus - www.gonortheast.co.uk/get-your-bum-board-and-check-out-these-vera-filming-locations

Visit Hexham The Staiths Cafe Turknaz Restaurant Bay Tales St.Mary's Lighthouse and Visitor Centre Visit Corbridge Hexham Old Gaol & Moot Hall

02/01/2025

Service changes from Sunday 26 January 🚌

We’re making some changes to our services in Sunderland and Washington from 26 January. The changes include several new links across the area as well as timetable changes to make services more reliable.

What’s new?

👏 More buses for Pennywell – we’re doubling the number of buses.

👏 Super-frequent buses on the Grangetown-Sunderland route.

👏 Ryhope Green to Sunderland passengers can now conveniently travel every 7-8 minutes.

Find out more - https://www.gonortheast.co.uk/service-changes-sunderland-and-washington

28/12/2024

❗️ IMPORTANT INFORMATION ❗️

From 2 January 2025 there will be changes to our fares.

Since January 2023, most adult single fares have been capped by the UK Government at £2. However, from January 2025, single fares will be capped at £2.50 across almost all bus services in Tyne & Wear, County Durham and Northumberland.

Keep in mind that some of our adult single fares will be less than £2.50, and cheap fares for under-22s won't change – the £1 single and £3 day ticket will continue to provide excellent value for money!

This new fare cap is being funded jointly by the North East Combined Authority’s Bus Service Improvement Plan and the Department for Transport’s National Bus Fare Cap grant.

🔗 Find out more - https://www.gonortheast.co.uk/revisions-fares-2-january-2025

27/12/2024

DON'T FORGET - Kids Go Free over the Christmas holidays! 🎅

From 22 December 2024 until 5 January 2025, up to three kids aged 11 and under can travel free on the bus when accompanied by an adult with a valid ticket or concessionary pass.

Find out more: https://www.gonortheast.co.uk/kids-go-free-gne

24/12/2024

❗️ Don't forget there will be some changes to our bus services over the Christmas and New Year period!

🎅 Read our handy Christmas and New Year service levels guide - https://www.gonortheast.co.uk/christmas

23/12/2024

OUR SANTA BUS CHARITY 2024 🎅

This year our Santa Bus ran in support of Children's Cancer North!

Thank you SO MUCH to everyone who has donated so far... We've raised an incredible £1,091.62 🎉

❤️ If you'd like to donate to this wonderful charity, click here - https://justgiving.com/campaign/ccn-santa-bus-2024

Address

Opening Hours

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00

Website

https://www.gonortheast.co.uk/

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A very special message from Santa... ❤️ Merry Christmas everybody, thank you again for making our Santa Bus such a magical occasion every year! 🎅

1 MORE SLEEP TILL SANTA BUS!! 🎅 ✨ Click below to find out where and when Santa and his elves will be travelling! - https://www.gonortheast.co.uk/santa-bus-route

❄️ If you're 21 and under, travel by bus for only £1! ☃️ Or buy a £3 unlimited day ticket to get around County Durham, Northumberland and Tyne and Wear.

Go North East is expanding, and we’re hiring skilled engineers to help keep our communities connected.⁠ ⁠ 👷 Meet Oliver, sharing how his passion led him to a career for life at Go North East. ⁠ ⁠ 🔧 We’re hiring qualified fitters, vehicle electricians, and coachbuilders. You’ll receive ongoing training, IRTEC certification, and upskilling in electric bus tech. ⁠ ⁠ We offer a competitive salary, free travel for you, discounted travel for your family and much more!⁠ ⁠ Watch Oliver’s story and apply at https://www.gonortheast.co.uk/careers

Go North East is expanding, and we’re hiring skilled engineers to help keep our communities connected.⁠ ⁠ 👷 Meet Phil, sharing how his passion led him to a career for life at Go North East. ⁠ ⁠ 🔧 We’re hiring qualified fitters, vehicle electricians, and coachbuilders. You’ll receive ongoing training, IRTEC certification, and upskilling in electric bus tech. ⁠ ⁠ We offer a competitive salary, free travel for you, discounted travel for your family and much more!⁠ ⁠ Watch Phil’s story and apply at https://www.gonortheast.co.uk/careers

Go North East is expanding, and we’re hiring skilled engineers to help keep our communities connected.⁠ ⁠ 👷 Meet Melissa, sharing how her passion led her to a career for life at Go North East. ⁠ ⁠ 🔧 We’re hiring qualified fitters, vehicle electricians, and coachbuilders. You’ll receive ongoing training, IRTEC certification, and upskilling in electric bus tech. ⁠ ⁠ We offer a competitive salary, free travel for you, discounted travel for your family and much more!⁠ ⁠ Watch Melissa’s story and apply at https://gonortheast.co.uk/careers

Travelling by bus has never been easier 🚌 With single bus fares no more than £2 for an adult or £1 if you’re 21 or under, it’s time to GET YOUR BUM ON BOARD!

🍕 NE1 Restaurant Week is BACK! 🍕 👏 You can travel all day, anywhere for just £6.80 on any bus, metro and ferry. 👏 If you're 21 and under, you can travel to the Toon for just £1. If you're over 21, you'll pay no more than £2 for a single fare.

Attention young adventurers! 🚌 Did you know, this summer up to three kids aged 11 and under travel free on the bus when accompanied by an adult with a valid ticket?* From 20 July to 1 September 2024, jump aboard and explore the beautiful North East ❤️ *Terms and conditions apply, please visit https://www.northeast-ca.gov.uk/bus for more information #KidsGoFree

COME ON ENGLAND! 🏴󠁧󠁢󠁥󠁮󠁧󠁿

Can you guess who our Toon Tour commentators are? 🕵️‍♀️ Hint: They have mint craic and belta choons!

GET YOUR BUM ON BOARD....The Launch! 🎬 Last week we took over the Gateshead Quayside in style to launch our brand-new, one-of-a-kind marketing campaign. Fares have never been cheaper in the North East! Get your bum on board with a £2 single or £1 if you're 21 and under. Were you there? Can you spot yourself in our launch video? #BumOnBoard CAST.

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Our Story

On the Go since 1913 Around 170,000 people use Go North East bus services every day to travel around this wonderful region. Travelling to work or education, to visit friends and family, to have a night out, or to visit one of the region's many tourist and leisure attractions. For over 100 years, Go North East has connected the region's towns and villages with the cities of Newcastle, Durham and Sunderland and currently operates across Northumberland, Tyne and Wear, County Durham and into Tees Valley. Employing over 2,000 local people, with a fleet of almost 700 buses and coaches and an annual turnover of £100m, the company is the regional subsidiary of the Go-Ahead Group plc, one of the UK's leading providers of passenger transport. Go North East has a reputation for being passionate about service and innovation and a strong reputation for being a flexible and innovative partner – with both the private and public sector. The company is dedicated to engaging with local communities through its innovative, branded bus routes which not only engender community pride but business success.