Search Call & Contact Centre
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A specialist division of Search Consultancy, we specialise in call centre recruitment. Follow us for up-to-date market info, news and the latest jobs.
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Whether you’re looking for temporary or permanent Call & Contact Centre jobs, or skilled talent, as a leading customer service agency, Search are on hand to help. Customer service is a key part of any business. For the Call & Contact Centre industry, a skilled and people-focused team is key for supporting customers. In many sectors people still rely on speaking to a customer service department ove
r the phone, but the way consumers talk to companies is changing, from live chat to WhatsApp, and chat bots to Twitter. This is why we recruit for all types of Call & Contact Centre work. With over 35 years’ experience we’ve built a large network of companies who are looking for motivated people wanting to work in the industry. We partner with some of the biggest names in customer service, along with growing, smaller scale businesses, throughout the UK.
06/09/2023
We'd love to hear your thoughts! Answer five simple questions regarding the content you see from Search across our social channels and help us improve our service and provide value to you.
As a thank you, you'll have the chance to win a £100 experience voucher. Share your thoughts: https://bit.ly/3PpUQgM
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22/08/2023
Are you looking for a new role? Take the first step with Search and secure your ideal role this Summer.
Watch the video to find out what you can expect from us and complete our enquiry form to submit your CV today: https://bit.ly/3YJf08o
10/08/2023
Are you ready to step up your job search this Summer?
From support navigating the current job market and matching your skills with jobs to negotiating salary and benefits, Search is here to help.
Contact us to discuss your requirements or browse our latest jobs now: https://bit.ly/3Yr9EP3
02/08/2023
Negotiating your worth shouldn't make for an awkward conversation.
Learn how to identify your value and craft the perfect pitch to negotiate your ideal salary and benefits package with our guide for job seekers. https://tinyurl.com/5n6rpm2c
26/07/2023
How do you know which jobs your skills are most suited to? Read our advice to align your skills with the job descriptions and find the most relevant roles whilst saving time.
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12/07/2023
What is standing in the way of you and your ideal role? Here at Search, our job search has never been easier.
Effortlessly search the latest jobs, filter, save by preferences, and upload multiple tailored CVs – take the next step wherever you are! https://bit.ly/3XJOknF
05/07/2023
Are you looking for a new challenge, greater prospects, salary, or benefits? It's time to step up your job search this Summer!
Learn how to navigate the current job market and find your ideal role with our expert advice. https://bit.ly/3XDKz2P
28/06/2023
Are you struggling to align your skills with the perfect job?
We understand the challenges candidates face when aligning their skills and experience with the right opportunities. That's why we've created a guide to help you proactively assess and showcase your skills.
Learn how to complete a skills audit to assess your skills: https://bit.ly/3r6NWDq
22/06/2023
The results are in! Recent research found that 35% of candidates find job searching the most challenging part of the recruitment journey.
Discover how to enhance your job search and overcome the barriers between you and your ideal job. https://bit.ly/3pfEbSR
12/06/2023
With 40% of men never having spoken about their struggles, it's more important than ever for us to raise awareness on how we can better support ourselves, colleagues, friends, or family throughout Men's Health Week.
Explore our latest blog to help you take a proactive approach to a healthier wellbeing and encourage conversations about men's mental health today: https://bit.ly/3qy7gt4
06/06/2023
As we celebrate the vibrant spirit of Pride this month and continue to champion diversity and inclusion in the workplace, we share insight on finding equal opportunities as a candidate. Discover more. https://bit.ly/3qsPsPQ
02/06/2023
As the temperatures start to rise, why not turn the heat up on finding your next job? We're here to make your job search easier and support you during those next steps.
Browse our latest job listings and filter by location, contract type, or job title, to successfully match your skills and experience to the job you've been looking for: https://bit.ly/3qjLXLz
24/05/2023
Level up your job search and make Summer the season of success! 🔍☀️
It's time to turn up the heat on your job search efforts and make progress toward landing that dream job you've been waiting for. Get job search ready this summer with our essential tips: https://bit.ly/3q7b83Z
16/05/2023
The focus of this year's Mental Health Awareness Week is anxiety!
Feeling stressed at work can be a natural response to deadlines and workload. However, if it is taking over and preventing you from enjoying your job or even affecting your job search performance, you may be experiencing anxiety.
Check out our latest article to help you navigate the challenges of anxiety at work and prioritise your mental health to unlock your potential: https://bit.ly/3MsXhxs
Share with your colleagues, family and friends to make a positive impact during Mental Health Awareness Week.
12/05/2023
We want to give you the best chance to get your application in there first, as the job market becomes increasingly more competitive.
Search is dedicated to making sure you have what you need to achieve success in your job search. With new jobs added to our website daily, check out our latest jobs with top clients in your area and apply today: https://bit.ly/3W5koS8
10/05/2023
Job rejection can be tough, but it's important to remember that it doesn't define your worth or potential.
With competition in the job market increasing, it's becoming more common, but rejection can also be an opportunity for growth. Check out our latest article for your next steps on how to move forward after a job rejection and come out stronger. Explore your next steps today: https://bit.ly/3BereuP
05/05/2023
May is here and we have exciting new job listings that you won't want to miss. Whether you're looking for a new challenge or just a change from your current role, we have something for everyone.
We cover a wide range of specialisms and skillsets, so no matter what your experience level is, we're confident that we have the perfect role for you. Our team of recruitment experts is in place to support you every step of the way. So, if you're ready to take the next step in your career, head over to our website and upload your CV to match your skills to our latest jobs: https://bit.ly/3p2vUkz
02/05/2023
Don't miss out on the opportunity to future-proof your CV with the top skills for 2023.
We want to help you stay ahead of the competition and make your CV stand out to employers. Check out our latest article to find out the most in-demand skills employers are looking for today: https://bit.ly/40Wu1Di
26/04/2023
April is and it's time to prioritise your well-being. Work can be overwhelming and stressful, but you don't have to face it alone. Check out our article on managing stress at work for practical tips to help you cope and maintain a healthy work-life balance.
At Search, we understand the importance of supporting our employees' health and wellness. We believe that managing stress is a continuous effort that can lead to a fulfilling life. Act now and learn how to manage stress at work today: https://bit.ly/3oLhHIP
21/04/2023
We had a fantastic evening at the S1jobs Awards and were delighted to receive a commendation award for Best Recruitment Consultancy (UK & International).
To be recognised alongside such a high calibre of nominees was a great achievement and we are proud to celebrate the work our team delivers year after year. Thank you to S1jobs for a brilliant evening!
20/04/2023
We are proud to be nominated for Best Recruitment Consultancy (UK & International) and Best Employer Learning & Development Initiative at the S1jobs Awards tonight.
Congratulations to three of our consultants who have also been recognised for their achievements and will compete for Best Recruitment Consultant of the Year - good luck to Amy, Bilal, and Robyn!
19/04/2023
The job market can be tough, but our team at Search is here to help. We've put together some top tips to enhance your job search, stand out during the application process, and ace your interview.
Our specialists have the expertise and experience to help you land the job you've always wanted. Don't miss out on this opportunity to take your career to the next level! Check out our latest article now: https://bit.ly/41mdERo
14/04/2023
Are you looking to freshen up your career and find a new job that you'll love this April?
Search our latest roles and we'll match your skills and experience to jobs with top employers across the UK, finding the best fit for your needs and career goals.
Search our latest jobs and apply today: http://bit.ly/409fX9f
07/04/2023
As we get ready for Easter many employers are using the new season to recruit, making it an ideal time for you to step up your job hunt. Check out the top reasons why it's the best time to secure your ideal role this spring. http://bit.ly/3nMc7Fr
Hop onto our brand new website and find some egg-cellent jobs to add to your basket this Easter: http://bit.ly/41paSe7
Happy Easter from Team Search
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03/04/2023
Easter is just around the corner and businesses are looking to cover those upcoming busy periods… Now would be a great opportunity to re-evaluate your job search and hunt for your ideal job!
We have the advice you need to:
✅ audit your skills
✅ update your CV
✅ make sure you're searching in all the right places
Access our career toolkit today: http://bit.ly/3ZsgvGX to get started on your job hunt.
24/03/2023
We spring clean our homes, so why not spring clean our CVs?!
Creating a great CV can be the key to landing your next role. Visit our blog for hints and tips on how to make your CV stand out from the crowd and land your next job: http://bit.ly/42xGgIq
16/03/2023
Be your friend's lucky charm and refer them to Search today: http://bit.ly/427Rm6N
Help your friend hit their job jackpot, by putting them in touch and giving them access to:
✅ 1000s of jobs with top employers across the UK
✅ specialist recruiter knowledge and experience
✅ the opportunity to be placed in their dream role (no matter how picky they are!)
You could also bag yourself a £50* bonus if they're successful. Don't miss out: http://bit.ly/427Rm6N
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Are you looking for a new role? Take the first step with Search and secure your ideal role this Summer. Watch the video to find out what you can expect from us and complete our enquiry form to su
Are you looking for a new role? Take the first step with Search and secure your ideal role this Summer. Watch the video to find out what you can expect from us and complete our enquiry form to submit your CV today: https://bit.ly/3YJf08o #JobSearch #Hiring #RecruitmentConsultant
What is standing in the way of you and your ideal role? Here at Search, our job search has never been easier. Effortlessly search the latest jobs, filter, save by preferences, and upload multiple
What is standing in the way of you and your ideal role? Here at Search, our job search has never been easier. Effortlessly search the latest jobs, filter, save by preferences, and upload multiple tailored CVs – take the next step wherever you are! https://bit.ly/3XJOknF #jobsearch #careerprospects #recruitingnow
What training can you expect? | Life at Tesco Bank. - Apply here: https://bit.ly/3HE1lsX
You’ll be supported from day one when you join Tesco Bank, with in depth training to set you up for success and ensure you can achieve your personal ambitions. Plus, it is all fully paid! Find out from our team what training and support you can expect and get in touch to apply today: https://bit.ly/3HE1lsX #Search #TescoBank #Jobs
Unique perks with Tesco Bank | Life at Tesco Bank. - Apply today: https://bit.ly/3Yp5TsS
How do you commute to work? Working with Tesco Bank includes partnerships with local companies to take the stress out of travel costs. Find out about all the attractive benefits you can take advantage of when you join the team. Apply today: https://bit.ly/3Yp5TsS and start a rewarding career with a top brand. #Search #TescoBank #Jobs
Typical day as a Customer Service Representative | Life at Tesco Bank. - Apply today: https://bit.ly/3uTtu7v
Find out directly from our team what a typical day as a Customer Service Representative is like when working at Tesco Bank. Interested? Get in touch and apply today: https://bit.ly/3uTtu7v #Search #TescoBank #Jobs
Why you should apply today? | Life at Tesco Bank. Apply here: https://bit.ly/3V1viGr
Why should you apply for a career at Tesco Bank? Hear from our Customer Service team about their experience and the great opportunities available at Tesco. If you’re looking for your next move, get in touch and apply today: https://bit.ly/3V1viGr #Search #TescoBank #Jobs
How much does your employer value your wellbeing? Check out our free research based UK report for the latest insights on what employers are offering and advice on how to negotiate improvements. Access the exclusive report now: https://bit.ly/3
How much does your employer value your wellbeing? Check out our free research based UK report for the latest insights on what employers are offering and advice on how to negotiate improvements. Access the exclusive report now: https://bit.ly/3IGjOUg #Wellbeing #Flexibility #WorkLifeBalance
Need to reassess your work life balance? In our latest '2022 Workplace wellbeing: what next?' report employers tell us what wellbeing strategies they have in place to support employees. Access your free report now, to gain exclusive insights on
Need to reassess your work life balance? In our latest '2022 Workplace wellbeing: what next?' report employers tell us what wellbeing strategies they have in place to support employees. Access your free report now, to gain exclusive insights on what employers are offering and what you can expect: https://bit.ly/3IGjOUg #EmployeeWellbeing #WorkLifeBalance #Recruitment
Is your employer meeting your wellbeing needs? Our '2022 Workplace wellbeing: what next?' report provides up to date insight on company best practice and what you should expect from your employer. Get access to the free report now, to help you
Is your employer meeting your wellbeing needs? Our '2022 Workplace wellbeing: what next?' report provides up to date insight on company best practice and what you should expect from your employer. Get access to the free report now, to help you maintain a healthy work life balance: https://bit.ly/3IGjOUg #EmployeeWellbeing #WorkLifeBalance
As part of our involvement in Mental Health Awareness Week 2022, we asked you to take part in our competition for our short survey: Health and Wellbeing in the workplace. The results are in! The winner is… *drum roll please* Nicole Menzie
As part of our involvement in Mental Health Awareness Week 2022, we asked you to take part in our competition for our short survey: Health and Wellbeing in the workplace. The results are in! The winner is… *drum roll please* Nicole Menzies from Dunfermline! Nicole, your £250 Amazon voucher is on its way to you. We'd like to say a huge thank you to everyone who took part. The information you shared with us provided vital insight into how UK employers are managing employee wellbeing, as well as what candidates are looking for and how people can be further supported. The full report will be available at the end of June – keep your eyes peeled for exclusive access. #WorkplaceWellbeing #EmployeeWellbeing #Health
5 steps to find your next job
Is finding a new job one of your New Year resolutions? Get started today and take the next step in your career with our 5-Step Guide to Find Your Next Job. With expert advice from recruitment specialists on each stage of the job searching process, you won't want to miss out on this free guide! Watch the video to find out more, and download your free copy here: https://bit.ly/3A7Xyye #FindYourBetterFuture #CareerProgression #JobSearch #CallCentre
Why work for Search Call & Contact Centre? Whatever your experience, wherever your location, we have a number of part-time and full-time call centre jobs with flexible hours to fit your lifestyle. Working with leading brands and large teams, there’s plenty of room for career progression and opportunities at all levels. Watch our video below to find out more and browse our call centre jobs today: https://bit.ly/3l716uL #SearchCallandContactCentre #CallCentre #CallCentreJobs
Refer a Friend and Earn £50
Introducing our referral scheme - watch the video to find out how you could earn £50 additional income! Recommend a friend to Search Call & Contact Centre today: https://bit.ly/3AHGyOV #PoweredByItsPeople #SearchCallandContactCentre #CallCentre #CustomerAdvisor #CustomerSupport #CallAgent #CallCentreRepresentative #ReferralScheme #ReferaFriend
Search Claps For Key Workers
It might well be the last time we #clapforourcarers tonight, so here’s our final tribute. We won't forget how the country has united in support of all our #keyworkers who continue to work so hard, putting the needs of others before their own. There is still a huge demand to support our hospitals, care homes, supermarkets, call centres who are fighting the #coronavirus battle. Check out the jobs near you here: https://buff.ly/2AccvUZ
Search Claps For Key Workers
Don't forget to applaud our #keyworkers and the #nhsheroes at 8pm tonight. Here's our #TeamSearch tribute to everyone who is #makingadifference. Do you know someone who deserves our recognition? Tell us about them here: https://buff.ly/2Xrrd3Z #clapforourcarers #keyworkers
Register as Temp with Search Today!
Looking for extra cash over Christmas? Ever thought about temping? Registering with Search today you could find the perfect role to boost your career in customer service, while adding to your Christmas savings pot. Get in touch and #TempwithSearch today: https://buff.ly/36M0aTq #CustomerService #TempsTalking #ChristmasJobs
Join TCC today - apply now!
Based in Birkenhead? Looking for a starter to your career? Check out our latest role with the TCC Customer Service team. Get yourself fantastic training, benefits and experience in the call centre industry! Apply today - http://socsi.in/eFF0D #Jobs #Nowhiring #BirkenheadJobs #CallCentre
Start your Customer Service career today!
Positivity is key to making a customers day! If you are a positive and personable person, Capita Careers could be your next move. Join the #Rotherham customer service team today with these exceptional roles on offer! Get in touch now - http://socsi.in/v288S
Secure your place today with Wescot!
Find your next career with Wescot Glasgow! You're invited along to our Wescot Open Evening in Glasgow between 4-6pm 22nd January, where you can meet our team and your new career! Register now 👉👉 http://socsi.in/40Iq5 #Glasgow #Events #RegisterNow #Jobs #Careers
Reach for that success by joining the TCC Team!
Are you driven to achieve success in your career? 👍 Join the TCC Team and progress your career with a company who's centre aim is people. Fantastic training opportunities to kick start your career. Join the team now - http://socsi.in/8YY0E #Customerservice #Birkenhead #Jobs
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Search Consultancy Call & Contact Centre
Search is recruiting for 100s of Call Centre Jobs across the UK. These include both permanent and contract positions to suit a variety of personal circumstances and work hours. For 30 years, Search Consultancy has been one of the country’s premier call centre recruitment agencies sourcing jobs in Scotland, the North West, Yorkshire, the Midlands and Sussex. No-one is better placed to match you to your perfect Call & Contact Centre job so register your CV and apply for one of the jobs below.
For thirty years, Search Consultancy has been one of the country’s premier call centre recruitment agencies. The awards we have won stand testament to the high quality service we offer our clients, crafting bespoke recruitment consultancy packages which enable you to find the most talented and highly skilled individuals in the industry.
For companies demanding high calibre and motivated recruits, the services provided by Search Consultancy are unparalleled. Our rigorous screening procedures for candidates mean that only the very best make it onto our books, giving our contact centre partners the peace of mind which comes with knowing they are hiring only the most competent individuals.
How Search Consultancy Attracts Quality Candidates
With an expert team made up of more than 65 award-winning professionals, Search is ideally positioned to source the best candidates to fulfil a variety of roles within the call centre industry. The contact centre recruitment assignments we undertake are extremely varied, but regardless as to the size and complexity of the task, we always rise to the challenge and always endeavour to not only meet but exceed our clients’ expectations.
Whether it’s providing call centre associates in volume or hiring for senior or specialist contact centre roles, we treat each assignment with the care and dedication our clients naturally expect from us. After three decades of experience in this field we have successfully honed our recruitment processes, putting all interviewees through a demanding and thoroughly-tested screening programme which guarantees we only ever present you with the best candidates for the job.
Over the years, Search Consultancy has built up a broad contact base and we utilise a number of channels in attracting the brightest recruits, thereby attracting high quality applicants for each role. Strong levels of interest mean that we have the greatest possible choice, allowing us to take potential hires through the most stringent of testing to ensure the perfect fit for the criteria you have outlined. 📷
Exceptional Call Centre Recruitment
For companies working within the call centre industry, Search Consultancy is fast becoming the go-to recruitment agency. We appreciate that this is a fast-paced world and one of the most challenging sectors in which to operate, with high turnover rates and fierce competition between numerous service providers.
When time is of the essence, we know how critical it is that you find the best candidate for a role as quickly as possible. Having identified the various specialisms your organisation needs, we recruit for all manner of positions across the industry - from call centre agents and resource analysts to accounts and operations managers operating in some of the most senior positions.
Our recruitment team has become adept at looking beyond the basics of a candidate’s CV and discovering the talents and competencies which will most help your business. Our most recent client feedback survey indicated a 95% satisfaction rate among the organisations with which we have worked, proof positive that our recruitment methods work for both contact centre companies and candidates alike.
We always take a personal approach to recruitment because we know this is how to get the best from people. And with a track record to prove the success of this approach, you can be confident your recruitment project is in safe hands.
Delivering Your Contact Centre Recruitment Objectives
Search Consultancy provides an on-call recruitment service which stands apart from that offered by other customer service agencies. Far from relying on rigid, inflexible and outdated systems for recruitment, we are flexible and adapt to meet our clients’ specific requirements and individual business needs, in order to help them achieve ever greater levels of success.
Search understands that there is no single approach to recruitment, and we also fully appreciate that the call centre industry is, at its core, about communication and human interaction. We believe that same personal touch must begin at the very start of the recruitment process. Collaborating closely with your business, we can ensure that you fully benefit from our wealth of industry knowledge and expertise, and see that your project receives the focus and resources it requires.
Our professional call centre recruitment division based in 10 of our branch offices creates a nationwide presence, which allows us to draw in potential candidates from up and down the country. Our reputation for quality is underpinned by the universal praise we have received from the hundreds of satisfied clients. And it’s a reputation we constantly strive to maintain and build upon.
We have a wide and ever-expanding network of clients across the United Kingdom, and would love to help you and your business grow and succeed. For more information about how Search Consultancy could help your organisation, contact your nearest Search office today and benefit from the experience of the country’s leading one call recruitment agency.
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