Caroline Howden - Travel Counsellors - Cruise Specialist

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Caroline Howden  -  Travel Counsellors - Cruise Specialist Franchisee/Owner
Tel: 01425 639155 / 0800 093 1320
Email: [email protected]
Contact me for free cruise information and updates.

I am Caroline Howden, I have been a franchisee at Travel Counsellors since January 2002. We are an independent Travel Agency who pride ourselves on getting to know our customers and knowing what they want in a holiday. We make the booking process easy and hassle free, we have outstanding technology to help us and the best financial protection in the business. I am a cruise specialist with over 35

years experience in the travel business and 25 years in and around cruise. I have access to the major cruise line's booking systems as well as support from head office. We deal with a wide range of ocean and river cruise lines bigs and small. I am a multi award winning cruise Travel Counsellors having won the Best Cruise Award 9 times since 2002, even if I haven't won I have always been nominated. I am regularly in the top 10 listed Travel Counsellors for customer service scores. I am a gold Travel Counsellor, one of 150 top sellers in the company.

I have recently returned from a 5 night trip on Virgin Voyages onboard Resilient Lady one of 4 ships Virgin currently ha...
10/09/2024

I have recently returned from a 5 night trip on Virgin Voyages onboard Resilient Lady one of 4 ships Virgin currently have. The ship is 110,000 tonnes with less than 3000 passengers onboard.
We left from Portsmouth to visit Amsterdam and Bruges.
I must admit I wasn’t sure what to expect, I had heard a lot about this newish cruise brand, the opportunity to see for myself was well worth it.
To start with the process began with the Virgin Voyages App which you put on your phone, register your self, upload a photo and register a payment card, your booking will be there plus lots more pre cruise information including a plan of the ship and all the facilities onboard. You can pre book excursions and dining reservations and purchase a bar tab if you want to. If you prefer you can pay for drinks as you go. As you get closer to your sailing date more information comes through on the App. Nothing is on paper, bag tags are issued at the embarkation port.
Included in your fare will be gratuities, basic WiFi, tea, coffee and water. You can upgrade your WiFi onboard which I did for $20 a day.
At check in you are given a wrist band which stays on all the time, this is your ID to get onboard, you open your cabin door with the band and use the band to pay for anything onboard.
Virgin Voyages were always going to shake things up, for example no key cards, no dress code, come as you are, no set meal sittings, no formal nights. Passengers are sailors and onboard credit is sailor loot. Crew are all informally dressed. This creates a relaxed atmosphere onboard.
Multiple dining venues onboard, no cover charges for any venue, some you pre book via the app or when you are onboard, some you walk in.
Anything from Pizza, Burgers, food to grab and go, Ice Cream, The Galley with multiple areas to find what you want. Extra Virgin Italian, The Wake Mediterranean, Pink Agave Mexican, Gumbae table based Korean BBQ, The Test Kitchen (think Heston Blumental meets Science Lab) literally something for everyone whatever your tastes. All good is free of charge other than a few highlights items on any menu.
Outside deck space spreads across 2 decks, sun beds , cabanas and jacuzzis and pools along with bars just waiting for you. Don’t forget the sports deck for the runners and walkers or the sports courts.
Inside you can find numerous different areas and bars and areas to sit, some almost hidden, some have a few seats some have many more. A games area with board games and jigsaws, this place was always busy.
Not forgetting an extensive spa and gym area, yoga areas inside and outside.
Shops and more shops plus a tattoo place, very Virgin.
Happy smiley staff everywhere on hand to help.
Virgin are quite techy onboard, I have mentioned the wrist band (photo below) small tablet in the cabin controls the TV, room lighting and facilities, you can contact sailor services for help, contact your cabin steward. Quite easy to use.
The daily program A Hoy Sailor, can be found on the TV or the App or a paper copy is issued everyday to collect from various points around the ship.
Entertainment happened all over the the place, quizzes daytime and evening, later in the day a single guitarist playing, or a full on immersive performance in one of the multi use venues. Lot to chose from, or simply sit in one of the many bars, what you want to do.
As you would expect a range of cabins onboard, I was in a Sea Terrace with the red hammock on the balcony, all balcony cabins have their own hammock!
There are also Rock Star suites, the higher grade cabins get you exclusive access to Richard’s Roof Top, a retreat style area with key entry.

The big night on a Virgin Voyage is Scarlet Night, many onboard wear red, some all in red some just a splash of red. The atmosphere builds inside, then the party moves out on deck to be around the pool with a show from the singers and dancers.
Virgin want you to be relaxed and comfortable onboard, you being you they say. You can easily find quiet parts of the ship at any time of day or you take part in everything and party all day, if that is what you want.
Virgin do have some sailings from Portsmouth, during the summer fly cruising to the Mediterranean then winter in the Caribbean, Far East and Australia feature too, other destinations are planned along with a 5th ship in 2025.
If you would like to like to know more about a Virgin Voyage get in touch.
You can call me on 0800 093 1320 or 01425 639155.

04/09/2024

Have you ever thought of a Azamara cruises, small ships, port rich itineraries to all corners of the world, lots included in the price.
If you would like to know more about this cruise line get in touch and get onboard.
You can call me in 0800 083 1320 or 01425 639155 or you can email me [email protected]

I have recently returned from Norway with another cruise line, Hurtigruten are a special way to travel, a genuine voyage...
17/08/2024

I have recently returned from Norway with another cruise line, Hurtigruten are a special way to travel, a genuine voyage along the coast of Norway.
Inspiring scenery, fjords, waterfalls, mountainous cliffs, multi coloured coastal villages and much more.
Hurtigruten travel every day Bergen on a 12 round trip or you can do a 6 night shorter version.
Get in touch to find out more.
Caroline Howden. 01425 639155 or 0800 093 1320

Ready to explore Norway? 🇳🇴

Join Hurtigruten on the Coastal Express and explore Norway's stunning coastline like never before! From the charming city of Bergen to the Arctic beauty of Kirkenes, enjoy a 12-day voyage packed with breathtaking landscapes, fascinating culture, and unique experiences.Our Travel Counsellors care more than anybody else about making your adventure dreams come true. To find out more, speak to your personal Travel Counsellor today 👉https://www.travelcounsellors.co.uk/how-it-works/

I have recently returned from my own holiday to Norway onboard Aurora.Aurora is one of 2 adult only ships that P&O Cruis...
04/08/2024

I have recently returned from my own holiday to Norway onboard Aurora.
Aurora is one of 2 adult only ships that P&O Cruises have, also the smallest in the fleet, Aurora was launched in 2000, she carries around 1900 passengers.
You could say Aurora is a more traditional style cruise ship, she maybe smaller but still has all the facilities you need to have a great holiday.
British GBP is the currency along with family British plugs.
Dining: 2 main dining rooms, Medina and Alexandria for either fixed dining (1st and 2nd sitting) or Freedom dining.
Horizon buffet which offers food at various times of the day in a more casual way.
3 speciality restaurants which do carry an extra charge, Sindu with eastern influences, Glass House Gastro Pub and Beachhouse steaks, BBQ and fish.
These can be booked when onboard.
Cabins: You chose a cabin to suit you and your budget, they range from inside and outside cabins or a balcony or a suite. There are also adapted cabins for wheelchair passengers and single cabins too.
What to do onboard: Plenty, 2 show lounges Carmens and Curson Theatre for stage shows, singers, magicians, dance classes, guest speakers and much more. Arts and Crafts, Card games, deck sports, pools (one with a roof), Gym and Spa.

Aurora offers cruises from Southampton all year round, often cruises more than 14 nights to the Mediterranean, Scandinavia and the Baltic, Spain, Portugal and Canaries, USA & Canada and the Grand Tour of 65 nights to South America plus others to Norway for the Northern Lights or the Fjords.
In amongst the longest cruises you can also find 3, 5 and 7 nights cruises to Europe.
Plenty of cruises to suit everyone.
If you would like to more about Aurora, get in touch.
01425 639155 or 0800 093 1320.
[email protected]
I have atttached a selection of photos of Aurora as well the beautiful Norwegian Fjords.

If you are thinking about a cruise to  Alaska then Princess Cruises are the perfect place to start, Princess have long b...
01/08/2024

If you are thinking about a cruise to Alaska then Princess Cruises are the perfect place to start, Princess have long been experts in this amazing destination.
If you would to know more about Princess in Alaska or indeed any of their worldwide destinations, get in touch and get onboard.
Call me on 01425 639155 or 0800 093 1320.

Alaska 2️⃣0️⃣2️⃣6️⃣ is now LIVE 🗻

Your guests can book their Alaskan Princess adventure now! All cruises and cruisetours are now available to book 💙🚢

To find out more, head to our handy agent toolkit: https://spaces.hightail.com/space/gVrUYTTuei

Delighted to share this great news, proud to have been part of the company for more than 22 years.Get in touch, let me a...
12/07/2024

Delighted to share this great news, proud to have been part of the company for more than 22 years.
Get in touch, let me arrange something for you. Cruising is my specialty, having said that I can and book holidays on land rather than on water!
01425 639155 or 0800 093 1320
[email protected]

We’ve done it again! We’ve been named best ‘Homeworking Agency of the Year - Large Agency’ at the Travel Weekly UK Agent Achievement Awards – which celebrates excellence in the travel industry 🎉

This award, voted for by our valued supplier partners, is a testament to the comprehensive support we give to our independent business owners, our world-class technology which enables them to be their best, and our supportive, caring community.

Congratulations to all the other winners 🏆

Yesterday I was in Southampton having been invited to spend a few hours onboard Queen Anne Cunard’s newest addition to t...
08/06/2024

Yesterday I was in Southampton having been invited to spend a few hours onboard Queen Anne Cunard’s newest addition to the fleet, increasing the fleet to 4. Queen Anne joins fellow Queens Victoria, Elizabeth and Queen Mary 2.
Queen Anne is the 249th ship to sail under the Cunard flag and the first new ship for 14 years.
Queen Anne is a large modern spacious ship, 113,000 tonnes with a maximum capacity of 3000.
If I was to describe this ship in a few words I would say, elegant, understated elegance along with quiet sophistication.
A modern ship but with links to Cunard’s long heritage, red, white and blue colours in show, Commodore Lounge, Queens Room, Carinthia Lounge, Golden Lion Pub, Grill Restaurants, Sir Samual’s Steakhouse. Beautiful art work and sculptures around the ship.
Muted colours, subtle coordinated colours.
I was struck by the space, multiples places to find a quiet place, a range of places to eat many included in the price, others where you can chose to pay a cover charge.
As you enter the ship you are met by the Grand Lobby which spans 3 decks, here you will find, bars and lounges, shops, future cruise sales, excursion desk and the pursers desk.
The famous Queens room well known for entertainment through out the day and of course the famous afternoon tea.
The Carinthia Lounge is at the top of Grand Lobby a great view point.
Where to eat, you are spoilt for choice, the main Britannia Dining Room, Artisans Food Hall, The Pavilion Wellness Cafe and The Golden Lion Bar all included in the fare you paid.
If you wanted to experience the speciality restaurants which do carry a cover charge US $. Tramonto - Mediterranean theme, Aranya- Indian, Aji Wa- Japanese and Sir Samuel’s Steakhouse and Grill.
A quiet place in the Wellness Centre, a fantastic looking spa and gym/fitness facilities.
As you would expect a selection of cabins to suit all tastes and budgets.
Standard inside, outside and balcony cabins. Some balcony grades do have an obstructed view. Above the standard balcony are Club Balcony cabins these offer the benefit of open dining at your own table in the Britannia Club Restaurants. The next level up would be the Princess and Queens Grill suites, these suites come with their own restaurants and terrace.
You will find entertainment all over the ship particularly in the Bright Lights Society, a new show bar, different shows each evening offering an interactive immersive performance.
Queen Anne also has a 2 level Royal Court Theatre, no pillars to obstruct your view.
Queen Anne will sail from Southampton for 2024 before her maiden World Cruise.
Lots to enjoy.
If you would like to more about Queen Anne or about any of the Cunard ships do get in touch, let me arrange that for you.
01425 639155 or 0800 093 0320
[email protected]
I have included a selection of photographs taken during my visit yesterday.

29/05/2024

How good does this look? This is Edge Class from Celebrity Cruises, fantastic looking ships, destinations around the world including Apex sailing from Southampton for the summer.
Not forgetting the other Celebrity ships to chose from.
Want to know more? Get in touch and get onboard.
01425 639155 or 0800 093 1320

If you are looking for a Princess Cruise for 2025 or 2026 you can book on 08 or 09 May for just £1 per person deposit.Th...
07/05/2024

If you are looking for a Princess Cruise for 2025 or 2026 you can book on 08 or 09 May for just £1 per person deposit.
This is an extremely short term offer.
Get in touch if this if interest to you.
01435 639155 or 0800 093 1320
[email protected]

01/05/2024

Great entrance for Queen Anne into Southampton yesterday ready for her maiden cruise leaving 03 May 2024.
I will be able see her on 07 June, I look forward to sharing lots of photos and more information about this addition to the Cunard fleet.
If you would like to know more about Cunard and where they can take you, get in touch.
01425 639155 or 0800 093 1320
[email protected]

How does a Cunard cruise sound? 4 world class ships, worldwide destinations, from Southampton or fly to start your journ...
25/04/2024

How does a Cunard cruise sound? 4 world class ships, worldwide destinations, from Southampton or fly to start your journey.
Get in touch to find out more.
[email protected] or 01425 639155 or 0800 093 1320

19/04/2024

Great News for Cunard, Queen Anne is officially part of the fleet.
Maiden voyage 03 May, if you would like to know more about Cunard and where the 4 ship go to.
Get in touch and get onboard, call or email.
01425 639155 or 0800 093 1320
[email protected]

Beautiful ships going to beautiful places. All inclusive luxury cruise product.Get in touch to find out more.01425 63915...
29/03/2024

Beautiful ships going to beautiful places. All inclusive luxury cruise product.
Get in touch to find out more.
01425 639155 or 0800 093 1320.
[email protected]

10/02/2024

How fabulous does this look? If you have a bucket list this should be on it.
This amazing experience has been shown on Channel 5, grab a cuppa and catch up. 2nd part next week.
If you have ever wondered what a trip to Antarctica is all about then this is the perfect way to do that. This is an exceptional trip on a very special ship.
If you would like to know more get in touch.
You can call me on 0800 093 1300 or 01415 639155

Celebrity Apex will be sailing from Southampton from May to October 2025, this is your chance to sail on this fabulous m...
25/01/2024

Celebrity Apex will be sailing from Southampton from May to October 2025, this is your chance to sail on this fabulous modern ship with so much to see and do onboard, multiple dining venues, a range cabins types to suit all tastes and budgets and a choice of destinations to explore without having to fly.
Get in touch and get on board.
Contact me for me details : 01425 639155 or 0800 093 1320.

A holiday is a considered purchase, so when it comes to spending your hard earned money spend it wisely, spend it with T...
12/01/2024

A holiday is a considered purchase, so when it comes to spending your hard earned money spend it wisely, spend it with Travel Counsellors!
Not all travel agents are the same.
Get it touch.
0800 093 1230
01425 639155

Well look what has happened today - 22 years ago I started on my journey with Travel Counsellors, it has been something ...
08/01/2024

Well look what has happened today - 22 years ago I started on my journey with Travel Counsellors, it has been something of a rollercoaster - having said that I would not want to have spent the last 22 years anywhere else.
I work with a fabulous set of Travel Counsellors and great staff at head office.
I love what I do and hope to continue, I see no reason not too.
Thank You for your continued support and for passing on my contact details for those people you know who you think would benefit from my travel expertise.
I can still clearly remember going to what was the then head office in Bolton and driving home to set up the system to start taking calls and making bookings - now £24,000,000 worth of sales later!

Just one of the many new ships entering service in 2024, the first of the new class of Princess Ships.Get in touch and l...
03/01/2024

Just one of the many new ships entering service in 2024, the first of the new class of Princess Ships.
Get in touch and let me arrange this for you.
01425 639155 or 0800 093 1320

Happy New Year to all of my customers, thank you for supporting my business, it wouldn’t be. A successful as it is witho...
01/01/2024

Happy New Year to all of my customers, thank you for supporting my business, it wouldn’t be. A successful as it is without you! 2023 was a very good year for me, together we can make 2024 even better.
Health, wealth and happiness in 2024.
Get in touch and get onboard for your next trip whatever that might be.
01425 639155 or 0800 093 1320.

A small reminder about booking with a trusted professional independent travel agent.Get in touch and get onboard.Thank Y...
28/12/2023

A small reminder about booking with a trusted professional independent travel agent.
Get in touch and get onboard.
Thank You
Caroline

To all my customers I wish you a happy and peaceful Christmas and a happy and healthy New Year.Thank you for supporting ...
22/12/2023

To all my customers I wish you a happy and peaceful Christmas and a happy and healthy New Year.
Thank you for supporting my business in 2023, I look forward to looking after your travel plans in 2024 and in the future
Best wishes to you and your family.
Caroline Travel Counsellors
01425 639155 or 0800 093 1320

I Wish U All A Very Happy Merry Christmas 2023 🎅🎅🎉🎉🎉🎄🎄🎄👪👪❄️🎁🦌🦌
Click Here:- https://merrychristmasimagess.org/happy-christmas-images/

It is a long time since I posted my contact details, I also have a 2nd phone number 01425 639155.My business is based on...
27/10/2023

It is a long time since I posted my contact details, I also have a 2nd phone number 01425 639155.
My business is based on recommendations and referrals, that is how my business has been built up and grown over the last 22 years.
Cruising is my area of expertise, what ever type of cruise either ocean or river - I can deal with that for you.
I can and do book other holiday types as well.
Where would you like to go next?
Get in touch and let me arrange your next trip.
Please feel free to pass on my contact details to friends, neighbours or colleagues who you think would benefit from my travel services.

30/07/2023

This is more background information about the company and the ship I was invited to speak few hours onboard yesterday.

So what can I say about the ship I saw yesterday, this was a last minute opportunity to see the new ship and a different...
30/07/2023

So what can I say about the ship I saw yesterday, this was a last minute opportunity to see the new ship and a different cruising concept. Explora 1.
Explora Journeys are all about being at one with the Ocean, they aim to create an ‘Ocean State of Mind’ to enjoy a fantastic space ratio of 1.25 crew called hosts onboard to the guest.
Only 925 guests on a 64,000 ton ships, lots of space onboard to enjoy in your suite or around the ship in the many lounges or out on deck.
6 eating venues, a steak bar, or a place with a French, Eastern or Mediterranean theme plus the Emporium Marketplace which is an informal eating venue where you can enjoy 18 different flavours from around the world.
And the very special Anthology, the only place onboard to incur a cover charge, headed by a 3 Michelin star chef!
12 bars and lounges inside and outside all with their own personalities.
Not forgetting the spa, casino, shops, a gym and much more.
Explora Journeys are all about sustainability, protecting the environments they sail in as well as onboard including no single use plastics and energy saving technology through out the ship.
Explora 1 (to be joined by up to 5 more over the next few years) will stay in Europe over the new few weeks before going to the Caribbean.
The outside space is light and bright, the indoor space more like a small scale boutique hotel.
Included in your cost will be your drinks, WiFi, gratuities, entertainments, exercise classes and much more.
Special experiences ashore are an extra cost.
If you would like to know more about this new entrant into the luxury market do get in touch.
01425 639155 or 0800 093 1320
[email protected]

Having seen the news reports over the last few days from Rhodes and other Greek Islands it is easy to see that should th...
27/07/2023

Having seen the news reports over the last few days from Rhodes and other Greek Islands it is easy to see that should that happen to a customer of Travel Counsellors they would be locked after. We have a 24 hour duty office who are in contact with our customers overseas and with their Travel Counsellor so everyone involved can be kept informed and arrangements made if necessary.
This is just one reason why you book a package rather than booking flights, hotel and transfers as separate items, customers who had booked their holiday in parts would have been trying to get updates and information themselves often from an online provider who will not care as we would.

We are very proud today to be able to say Travel Counsellors have won 3 fantastic awards at last nights Agent Achievemen...
14/07/2023

We are very proud today to be able to say Travel Counsellors have won 3 fantastic awards at last nights Agent Achievement Awards.
This is a testament to all of our Travel Counsellors and our head office colleagues.
I have been part of this company since January 2002, one of my best decisions.
Thank you for supporting my business and for passing on my contact details to friends and family.

Last Sunday I was able to spend a few hours onboard P&O Cruises newest ship Arvia during one of her turnaround day in-be...
13/06/2023

Last Sunday I was able to spend a few hours onboard P&O Cruises newest ship Arvia during one of her turnaround day in-between 2 cruises in Southampton.
From the photos I have put on here I hope you can get an idea of what Arvia has to offer - there is no doubt Arvia is a large ship, Arvia and her sister Iona are the 2 largest ships in the P&O fleet.
This ship can carry 5200 passengers when full.
Having said that there are many places onboard to explore and enjoy - multiple dining/eating venues and bars - over 30 in fact including Green & Co a plant based restaurant and a Sushi place too. Theatres and show lounges and 5 pools. Not forgetting the mini golf and rope walk, the Oasis Spa, Shops, A pub, Cinema, children's facilities, Gym, Headliners Theatre over 2 decks and lots more.
Arvia spends October to March fly cruises to the Caribbean and the Mediterranean cruises from Southampton.
If you would like to know more about Arvia then do get in touch.
0800 093 1320 or 01425 639155 or [email protected]

More choice on sale for summer 2025.Get in touch and get onboard.01425 639155 or 0800 093 1320.
01/06/2023

More choice on sale for summer 2025.
Get in touch and get onboard.
01425 639155 or 0800 093 1320.

Princess Cruises have announced that the next in line to join Sun Princess (in 2024) will be Star Princess, lots to look...
01/06/2023

Princess Cruises have announced that the next in line to join Sun Princess (in 2024) will be Star Princess, lots to look forward to with the worldwide brand. Princess cover the world throughout the year - a range of fly cruises and from Southampton during the summer months. If you would like to know more about Princess Cruises get in touch.
You can call me on 0800 093 1320 or 01425 639155 or [email protected]

A ship that will change your perspective on cruising because here the sun revolves around you. Who’s ready for 2024? ☀️

I had to repost due an error - these pictures are from my recent 3 night stay onboard Oceania Cruises newest ship Vista....
08/05/2023

I had to repost due an error - these pictures are from my recent 3 night stay onboard Oceania Cruises newest ship Vista.
I joined in Genoa visiting Monte Carlo and Livorno ending in Rome.
A simply beautifully designed ship, subtle elegant relaxed luxury surrounds you, not overwhelming but just right. Lovely quiet decor, happy smiley crew who look after you.
A wide range of worldwide destinations covering all corners of the world.
Various dining venues across the ship - relaxed dining in the Terrace Cafe and Waves for a Pizza plus the Grand Dining Room them the speciality dining places Ember, Toscana, Red Ginger and Polo Grill.
Cabins are a mixture of different balcony grades plus larger suites - something for everyone.
If you would like to know more about Oceania Cruises then get in touch and get onboard.
Call me on 0800 093 1320 or 01425 639155
Or [email protected]

With Vista’s arrival Oceania’s fleet rises to 7 with number 8 in 2025.

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Our Story

I am Caroline Howden, I have been a franchisee at Travel Counsellors since January 2002. We are an independent Travel Agency who pride ourselves on getting to know our customers and knowing what they want in a holiday. We make the booking process easy and hassle free, we have outstanding technology to help us and the best financial protection in the business. I am a cruise specialist with over 35 years experience in the travel business and 25 years in and around cruise. I have access to the major cruise line's booking systems as well as support from head office. I am a multi award winning cruise Travel Counsellors having won the Best Cruise Award 9 times since 2002, even if I haven't won I have always been nominated. I am regularly in the top 10 listed Travel Counsellors for customer service scores. I am a gold Travel Counsellor, one of 150 top sellers in the company.