04/08/2021
Travel Counsellors has been rated ‘Green’ for Covid flexibility on the new Which? Holiday Checker!
After taking part in several surveys with the leading UK consumer champion Which? this year, today the company launched a consumer-focussed online tool that rates companies green, amber or red based on their refund and amendment policies in relation to Covid-19 travel disruption. It is designed to makes it easy for people to check which travel companies have provided the best service to their customers, offering flexible booking options and refunds, and which ones could leave them out of pocket if circumstances change.
This accolade further highlights how we have looked after our customers throughout the pandemic, building on our consistent 5-star Trustpilot rating and three-times been voted ‘number one’ in MoneySavingExpert’s consumer poll, which ranks how well travel companies are looking after their customers during COVID-19.