Mystery Eyes

Mystery Eyes We offer mystery visitor programmes to the pub, bar, restaurant, cafe and hospitality industry.

We provide mystery shopping for the pub industry and therefore need people who love the pub, love eating out and love going out for a drink. Mystery shopping is all about improving and we need constructive feedback for the pubs on how to improve the customer experience as well as feedback on what they are doing well. The allowance varies with the client but usually is around the £15 - £20 mark. Th

is isn't going to make you money and it isn't really a job but what it does do is allow you to do something fun that you would like to do anyway either free or for very little cost. If you are interested in becoming a mystery visitor for us please sign up via www.mysteryeyes.co.uk/pub-finder/

08/02/2025

We have some visit available this weekend if you fancy getting paid to go to the pub !

Contact us here for more details or sign up at

www.mysteryeyes.co.uk

It’s super easy to do and registration only takes a few clicks.

February visits have been allocated so please check you emailThere are OPEN visit available now but they won’t be there ...
01/02/2025

February visits have been allocated so please check you email
There are OPEN visit available now but they won’t be there long so if you fancy a pub visit while the sun is shining - log into your dashboard and pick up a visit
www.mysteryeyesvisits.co.uk
www.thwaitesinncognito.co.uk

🍔🥗☕️🍻🕵️‍♀️

Ever fancied being a mystery visitor? Mystery Eyes specialises in providing mystery customer programmes for pubs and restaurants. We need people to join our team of mystery visitors to provide feedback on the customer experience.

Message to Our VisitorsWe understand that recent bad weather may have disrupted your plans to complete your visit. To as...
09/01/2025

Message to Our Visitors

We understand that recent bad weather may have disrupted your plans to complete your visit. To assist, we are happy to offer extensions in certain cases.

Please don’t hesitate to get in touch with us directly, and we will do our best to accommodate your situation.

Happy New Year to all our amazing Mystery Visitors and Clients We have had a fantastic year and very much appreciate wor...
31/12/2024

Happy New Year to all our amazing Mystery Visitors and Clients

We have had a fantastic year and very much appreciate working with you all !

Looking forwards to 2025
Have a great evening
🥂🤩🥂🤩🥂🤩🥂🤩

🎄🎁🎄🎁🎄🎁🎄🎁🎄Dear Mystery Visitors,Merry Christmas to the stealthiest pub critics in the business! Whether you were testing ...
25/12/2024

🎄🎁🎄🎁🎄🎁🎄🎁🎄
Dear Mystery Visitors,

Merry Christmas to the stealthiest pub critics in the business! Whether you were testing the pint-pouring precision, or checking how many times they smiled through gritted teeth, your undercover efforts didn’t go unnoticed—well, actually, they did. That’s the point, isn’t it?

Thank you for keeping them on their toes this year and for reminding them that every detail matters (yes, even the loo roll folding technique). We hope your Christmas is filled with perfectly poured drinks, spotless tables, and service so seamless, you don’t even need to whip out your notebook.

Cheers to you for all your hard work, and here’s to a New Year full of mystery and merriment!

Warm wishes,
Mystery Eyes Team

Due to the weather conditions we have extended the deadlines on some visits.Please sign up / sign in to see what we have...
07/12/2024

Due to the weather conditions we have extended the deadlines on some visits.
Please sign up / sign in to see what we have available on open visits.

For allocated visits, if you need an extension please contact us.

Are you a person who enjoys going to the pub? Do you enjoy good food and drink? Do you believe that good service is important? Are you observant? Then why not join our Thwaites INNcognito mystery visitor programme.

We have visits available for you now !Sign in /Sign up and enjoy getting paid to go to the pub ! 🥂www.thwaitesinncognito...
05/11/2024

We have visits available for you now !

Sign in /Sign up and enjoy getting paid to go to the pub ! 🥂

www.thwaitesinncognito.co.uk
www.mysteryeyesvisits.co.uk

Are you a person who enjoys going to the pub? Do you enjoy good food and drink? Do you believe that good service is important? Are you observant? Then why not join our Thwaites INNcognito mystery visitor programme.

01/11/2024

Hello mystery visitors 🕵️‍♂️
We have allocated visits out via email… have you checked your inbox (sometimes they land in spam so make sure you check there too!)

Keep an eye on your account for open visits as they will be landing very soon.
Open visits are available to all so if you are not signed up yet, now is a great time.
Simply visit www.MysteryEyes.co.Uk
And get paid to go to the pub !

Enjoy ! 🥂

01/11/2024

🌟 Elevate Your Business Standards with Mystery Eyes!🌟

Are you looking to improve your business standards and enhance customer satisfaction?

At Mystery Eyes, we offer a traditional and effective approach to gaining detailed insights into how consumers view your business.

We send visitors who match your customer profile to your site, where they complete a detailed evaluation of the entire customer journey—from checking your online presence and booking, to their arrival and farewell.

Our professional and easy-to-read reports provide comprehensive feedback, including an overview of TripAdvisor and Google reviews. Whether you run a single pub or a larger pub chain, we value every client and are committed to helping you achieve outstanding customer satisfaction.

With our mystery visit programs, you’ll see an increase in Net Promoter Scores (NPS) and overall satisfaction across the customer journey. We believe that all pubs, bars, and restaurants can excel, no matter the market. That's why we measure what matters most to your business using visitors who best represent your consumers.

Ready to transform your customer experience? Visit www.MysteryEyes.co.uk today and see the difference we can make! 🌟

30/08/2024

🎉September visits have been allocated🎉

Check your inbox (sometimes they land in junk mail so have a look there too👀)

You can also login to your dashboard and pick up any open visits that might be available in your area.

So sign in / sign up and enjoy a pub visit in September 🥂🍔🍻

11/08/2024

What a stunning day to enjoy your local pub ! ☀️
Let’s share our favourite pub garden pictures - Do you have a favourite for days like this ?

Sign up/ sign in for visits available now

www.mysteryeyes.co.uk
www.thwaitesinncognito.co.uk

03/08/2024

Check your inbox mystery visitors we have allocated some more visits out

🥂❤️🥂

Hello mystery visitors 🕵️‍♂️We have allocated a few visits out via email… have you checked your inbox (sometimes they la...
04/06/2024

Hello mystery visitors 🕵️‍♂️
We have allocated a few visits out via email… have you checked your inbox (sometimes they land in spam so make sure you check there too!)

Keep an eye on your account for open visits as they will be landing very soon.
Open visits are available to all so if you are not signed up yet, now is a great time.
Simply visit www.MysteryEyes.co.Uk
And get paid to go to the pub !

Enjoy ! 🥂

We are mystery visit & retailing standards specialists in the hospitality industry, including pubs, bars, restaurants, coffee shops, hotels and more!

🌞Sun is out this weekend 🌞Fancy getting paid to go to the pub ? Sign in / Sign up at www.mysteryeyes.co.Uk www.thwaitesi...
29/04/2024

🌞Sun is out this weekend 🌞
Fancy getting paid to go to the pub ?
Sign in / Sign up at www.mysteryeyes.co.Uk
www.thwaitesinncognito.co.Uk
We have visits available for you 🕵️‍♂️

Are you a person who enjoys going to the pub? Do you enjoy good food and drink? Do you believe that good service is important? Are you observant? Then why not join our Thwaites INNcognito mystery visitor programme.

28/04/2024

It’s been a busy month of Mystery Visits !

Some fantastic reports coming in full of detail which is what we love !

We are helping to raise standards while always being respectful to our clients with constructive insight on how to improve their businesses from a mystery visitors perspective.

As a mystery visitor your opinion really matters.

One of the most common sections to lose points on a mystery visit is service.

Business owners put a lot of effort into making their pubs “show ready”
but it then falls down to the team to bring the magic.

Staff training is paramount for the best experience for the customer.

Great mystery visitors pay close attention to how they were made to feel on their visits.

Interaction between the front of house team and their visitors really does make all the difference.



Address


Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

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