04/08/2022
Vagabonds Soul Tour Management represents the TAXIWAALA, which is the Darjeeling based online booking system of Car rentals in India.
TAXIWAALA is the North Bengal’s leading car rental service offers a complete spectrum of Chauffeur Drive Services, to take care of all personal and business requirements.
The range of services includes Rail Station Pick-up, Rail Station Drop, Sightseeing on Daily Basis, Package Tour, Airport car Service, short-term car rentals, long term car rentals, multi city journeys, local journeys- half day and full day usage as directed by Guests.
Through cutting age technology, we provide great deal in car rental with the guaranteed best service in attractive price. We constantly provide Vehicles in active service, clean interior with professional and experienced chauffeurs. Our 24x7 online reservation system offer you to hire car any where in Darjeeling, offbeat Darjeeling, Kalimpong, Kurseong, Gangtok, North Sikkim,Pelling, Silk Route, Dooars, Purulia and many more places by just on a single phone call.
TAXIWAALA provides 24x7 customer care center or walking into any of the TAXIWAALA’s associates property around all over North Bengal, Purulia and Sikkim. As an online car rental company, TAXIWAALA acts as a one-stop shop for any kind of car rental needs.
Mission and strategy
Our mission is to be recognised as the leader in Cab Rental for companies and the Tourism sector by partnering with our clients to provide the best and most efficient Car Rental solutions and to achieve service excellence.
Our Strategy
The strategy of TAXIWAALA is to develop a Tourist friendly appropriate collaboration with guests, across the tourism industry where appropriate to facilitate local people to flourish.
Our corporate strategic goals are to:
1. Maintain an independent position.
2. Optimise All over India presence.
3. Build and leverage scale and scope.
4. Create a well recognised and preferred Travel Company brand.
5. Be a responsible company.
Our key local strategic objectives are to:
1. Establish leading positions in the cities we operate.
2. Listen and understand our clients.
3. Create value for money.
4. Offer full service and innovative products.
5. Provide pro-active service excellence.
6. Provide valuable solutions to their needs.
7. Make it easier for our clients.
8. Deliver superior service that exceeds their expectations.
9. Become a loyalty leader.
Our values
We The Vagabonds Soul Tour Management (VSTM), the mother company of TAXIWAALA values identify us as a Complete Travel Company. They give direction to the way we act in our daily work and how we behave towards each other, our clients, our guests and suppliers. They are embraced by all our employees across the entire VSTM community, joining cultures, customs and languages. It is our values that drive our customer centric behavior; combined with our industry leading fleet management solutions this is why Its easier to VSTM - whatever your fleet challenges, size or objectives.
Our Commitment
We take personal ownership of our actions, our clients/guests can count on us to deliver what we promise. We want our clients/guests to feel satisfied working with us and we proactively look for ways to keep them pleased.
Expertise
Our long experience and all over WB presence have given us extensive knowledge on fleet and vehicle management. We share this knowledge in a simple and understandable way. We listen to our clients and use our know-how to pro-actively offer them the solutions that best fit their needs.
Passion
We are proud of our company and of the clients we work for and we show this in all of our communication and actions. We inspire and motivate the people around us by putting our hearts, minds and souls in all of our dealings and by showing our clients that we believe in what we stand for and that we care.
Respect
We acknowledge and are open-minded towards other peoples feelings, values, culture and opinions and that we treat them with integrity, fairness, trust & tolerance. We act responsibly towards planet and profit by delivering sustainable solutions that deliver good value for money. We show consistency between words and deeds, adhere to ethical principles and we do business in an open, reliable way.
