Years of experience added with our creativity and thousands of happy customers have made us one of the best tour operator specializing in tailor-made holidays to the corners of the world. DISTILLNG THE PRODUCT INFORMATION: Through an on-going and time-consuming process of familiarization, continuing education and customer feedback, we are a travel expert.
2. INVESTIGATING AND SUPPLYING COMPETITIV
E INFORMATION: We advise a clients that a better route or a better fare is available on a competing carrier.
3. STAYING ABREAST OF TE MOST CURRENT AND TIMELY PROMOTIONS: Via daily faxes, agent-only e-mail transmissions, and our relationships with our district sales managers,Airlines and agents are obtaining the most current promotional information for the Travellers at all times.
4. ANALYZING THE CURRENT PROMOTIONS: The cheapest is not always the best. We always let our clients know what is on offer.
5. CLARIFYING THE FINE PRINT, SUCH AS CANCELLATION PENALTIES AND RESTRICTIONS: Again, the benefits of our professional experience can save a traveler money . . . and headaches.
6.MAKING RECOMMENDATIONS FOR TRAVEL-RELATED OPTIONS : We share the to pack for different travel options.
7. SIMPLIFYING THE RESEARCH AND SUBSEQUENT TRANSACTION: Like a personal shopper, we can provide one-stop shopping for travelers who require air arrangements, rental cars, cruise accommodations and hotel stays - with suggestions that are in the best interest of the client, not the supplier. ENHANCING THE TRIP WITH VALUE ADDED BENEFITS AND AMENITIES: We add to the client's experience by sending a box of chocolates, providing a special land package, a specific es**rt or other customer amenities.
9. USING THEIR DOUBT TO OBTAIN THE BEST POSSIBLE IN SEEMINGLY IMPOSSIBLE SITUATIONS: Whether it's airline seats, hotel rooms or cruise space, we have more buying power than the consumer.
10. GETTING PROBLEMS RESOLVED: We serve as the passenger's advocate in the event something inadvertently goes wrong between the passengers and the airlines or any other travel service providers.
