Jaquar

Jaquar Jaquar group is an undisputed market leader in the bath fittings category that has transformed the industry from merely utilitarian to inspirational. N.L.

With the Group’s vision to evolve into a ‘Complete Bathing Solutions’ enterprise Jaquar Group was conceived by Late Shri N.L. Mehra with the vision to deliver world class bath solutions that meet our customer's needs across the world. With over 50 years, the group has established itself as one of the leading bath brands with the presence of more than 30 countries across the world. Jaquar Group is

a multi-diversified bathing solution brand with a turnover more than Rs.2345cr, which makes it a "Father of Bath fittings" that has transformed the industry from merely utilitarian to motivational. We are a leading global and trusted brand, known for excellence in innovation and industry-leading technologies. Jaquar to various bath verticals such as sanitary ware, water heaters, shower enclosure, flushing systems, faucets, wellness products and lighting. Our products are aesthetically designed and have superior quality that makes it complete bathing solution brand with a unique value proposition. About Jaquar
Jaquar, the brand, a phenomenon conceived with the highest quality standards and aesthetics by Mr. Mehra in 1960 with the intent to deliver the best to the world, is the most trusted bathing solution brand in the country with strong presence in Europe, Middle East, Asia- Pacific and Africa). The Brand is synonym for trust, finesse and quality, and is also the undisputed market leader in bath fittings. With the constant endeavor to reinvent and innovate, the brand has evolved as the “one stop shop” for complete bathing solutions and diversified in Sanitary Ware, Shower Enclosures, Water Heaters, Concealed cisterns and Wellness range of products like whirlpool, shower panels, showers, steam cabin and spa. The Brand’s state of the art orientation centers across the country are an experience and a spectacle of supreme stature that provides insight of the brand’s DNA. A turnover of Rs.2753 crores in 2016 -17, which is expected to reach – Rs. 3500 crores in 2017-18. With a 60% market share, Jaquar is now India’s most trusted bath fittings brand reaching out to almost 0.75 million happy new customers every year.Today Jaquar is India’s most searched bath brand on Google (Google trends period 13-15), leader by far. As per super brand across 2000 brands (all top brands across category) in India, Jaquar stands in top 5% brand with maximum recognition and awareness, Jaquar Group today has a dedicated workforce of 8014 employees across the globe, the journey of Jaquar since its inception is nothing but inspirational fueled by its pioneering spirit and the constant strive to create value and deliver paramount customer experience through continuous product innovation and cutting edge technology. Currently, the Group delivers over 1.7 million bathrooms every year and produces over 24 million bath fittings annually via its four state-of-the-art manufacturing units spread over 250,000 sq. meters (one of the largest setup in Asia), equipped with modern machinery and processes, in Bhiwadi, Rajasthan (NCR region).The Brand’s manufacturing setup is a “zero waste” plant recycling 150,000 liters of water every day and 11,680 tones of brass recycled every year. Embracing the green philosophy, Jaquar plant generates 5.4MW of solar energy.

Address


Jaquar Group, International Head Quarters, Plot No.3, Sector – 11, IMT Manesar, Gurgaon (National Capital Region)- 122050, INDIA

General information

Welcome to the official Facebook fan page of Jaquar & Company Pvt. Ltd. We welcome your feedback, including your comments, questions, and conversation. We comply with Facebook's Terms and Conditions and we ask that and expect you to do the same. Accordingly, please do not post anything that would violate any of those Terms and Conditions. This page is checked and managed by a moderator who will remove comments or content that breaks our community guidelines. The moderator will remove any content which is unlawful, defamatory or libelous, incites crime or violence, breaches copyright, harassing, abusive, vulgar, competitors information, threatening or harmful, contains swearing, spam, advertising for profit or gain, references criminal activity and link baiting (embedding a link in your post to draw traffic to your own site). The moderator may not reply your inquiry if not appropriate and eligible for answer. Remember that Facebook has a large percentage of fans are under 18 years, so please be mindful to avoid inappropriate topics. We thank you for your enthusiasm for Jaquar and hope you enjoy the updates. - Jaquar Community.

Opening Hours

Monday 08:00 - 16:30
Tuesday 08:00 - 16:30
Wednesday 08:00 - 16:30
Thursday 08:00 - 16:30
Friday 08:00 - 16:30
Saturday 08:00 - 16:30

Telephone

+91 124 474 6800

Website

Products

Faucets, Sanitaryware, Wellness Products, Shower, Shower Enclosure, Water Heater, Lighting Products

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Comments

Very poor service. Recommend not to buy Jaquar products, especially sanitary ware. They can take several weeks to fix defects even in brand new products.
I live in Kohinoor Aashiyana, Chinchpada, Kalyan East.
I received possession from the builder on January 2, 2023, and moved into my flat on March 1, 2023.
My Indian commode (Orissa pan/ Asian pan) broke on August 3, 2023, so I contacted Jaguar customer service and asked them to replace it because it was still under warranty. They filed a complaint and shared the complaint ID, 01083507, and after several follow-ups, your guy visited on August 8, 2023, and he checked and found a little part of the Indian commode was broken and took images.He sent those photographs to Mr.Uttam (Branch Manager), who said that if it is broken, it is not covered under warranty (Note: No one cross-checked or informed how the item became broken.
Then, after several phone conversations, I spoke with Mr.Uttam again, telling him to notify his person and correctly share the record, which clearly states (Manufacturing defect/Man created) and how the same was broken.He simply stated, "Sir, I will file a claim, but it will not be covered under warranty."
If you say so, I'll send the claim request."
This conversation took place with the customer service team and the branch manager.
On August 9, 2023, I received notification that my complaint had been closed.
When I questioned about it with customer service, they filed a new complaint after consulting with Mr.Vrushabh and assigned me the complaint number '01114245'.
Today is September 1, 2023, yet my complaint has yet to be resolved; thus, please look into it.
Our residential complex was fitted with Jaquar Pipe fittings and we were getting onsite services... recently for the past 3 months we have been requesting for service. No action from the call center.. By any chance service is stopped in Chennai...