TourDesk

21/12/2024

Reggie and Anh recently had the pleasure of visiting the beautiful Hotel Reykjavík Saga, where Adrian, the amazing Front Office Manager, gave us a tour of the property. Our favorite spot was the terrace, even in the middle of a storm! 🌧️

A huge shoutout to Michelle, who was the top seller for the October TourDesk Agent Sales Contest at Reykjavík Saga! 🎉

We love celebrating our amazing affiliates — contests like this are our way of saying thank you for all you do!

11/12/2024

We’ve added a couple of Northern Lights articles to our travel recommendations collection ✨ The Travel Articles are a great tool for affiliates to spark inspiration and help their guests plan their next adventure.

All affiliates can find their personalized links directly in their Sales Portal—ready to share with their guests 💫 You can see our Iceland Travel Articles here: https://book.tourdesk.is/Article

01/12/2024

The TourDesk Agent Sales Contest is in full swing! Over the past few months, we’ve been inspired by the enthusiasm of the amazing concierges in Iceland. Here are the competition winners as of yet:

📍 Exeter Hotel
August Winner: Dave 🎉
September Winner: Alena 🎉

📍 Reykjavik Marina - Berjaya Iceland Hotels
September & October Winner: Ada (A back-to-back win!) 🎉

At TourDesk, we love seeing our affiliates succeed. This contest is our small way of saying "thank you" to the concierges who make it all happen.

Read more about the contest and how you can join: https://tourdesk.io/about/blog/iceland-agent-sales-contest-2024-a-small-thank-you-from-tourdesk/

20/11/2024

Chus and Macarena proudly represented TourDesk at World Travel Market - WTM London at the beginning of November. They connected with amazing travel professionals and showcased how TourDesk brings in additional revenue and streamlines tour and activity offerings for accommodation providers.

If you’d like to connect, discuss collaboration, or learn more about how TourDesk can enhance your guest experience, feel free to reach out 🚀

19/11/2024

TourDesk brings extra revenue for hotels and tour providers. For hotels, through increased service to their guests; and for tour providers through increased visibility of their products. In our latest blog, we cover 10 tips and tricks to market tours effectively. Link in the first comment.

06/11/2024

Another great review from a happy TourDesk user! A special shoutout to our very own Judit Rodriguez 🧡

You can check out more reviews or even write your own on our Capterra profile: https://www.capterra.com/p/10005488/TourDesk/

30/10/2024

TourDesk will attend the World Travel Market - WTM London next week!

Chus, our global sales manager, and Macarena, our UK & Ireland Regional Manager will represent TourDesk. They'll be on the move around the event if you'd like to catch up! 👋

If you'd like to know more about TourDesk and what we do, you're welcome to book a meeting here: https://calendar.app.google/9k2ExEfXoyRz2Qb98

11/10/2024

Thank you for joining the latest TourDesk Seminar hosted by Chus and Anh! 🌟

The seminar took place at Bryggjan Brugghús on October 8th & 9th and was attended by our partners in the Icelandic Hospitality industry. It was wonderful to share insights, enjoy great food and wrap up with a fantastic brewery tour!

A big thank you to everyone who attended and made this event a success. Stay tuned for more events!

02/10/2024

💡How to improve hotel service quality and operations?💡

✅ Invest in technology - Offer personalized recommendations and increase revenue through upselling.
✅ Prioritize guest satisfaction - Actively listen to guests' specific needs and concerns related to their stay and tailor experiences to individual preferences.
✅ Empower and train staff - Provide ongoing training on industry standards and product knowledge. Acknowledge and reward exemplary performance.
✅ Optimize operations - Minimize wait times at check-in and check-out with self-service kiosks and more.
✅ Leverage data analytics - Monitor metrics such as guest satisfaction scores and RevPAR. Use data-driven insights to inform decision-making.
✅ Foster a positive work culture - Encourage open and transparent communication between staff and management.

Our new blog post is a quick guide on how to improve hotel service quality and operations. Link in comments.

01/10/2024

Now is your chance to join the TourDesk Team 🧡! We're looking for a Full Stack Software Developer. Check out our Alfreð profile for more information about the position:

TourDesk is the market-leading tour booking software for hotels, guesthouses, information centers and travel agencies in Iceland. We are looking for a full-stack developer for our team, with an emphasis on back-end development. The TourDesk platform consists of multiple web applications and microser...

18/09/2024

Our CEO held a presentation on the ins and outs of how TourDesk operates and brings benefits to our partners 🌳 You can learn more about TourDesk, get a demo and sign-up on our website: https://tourdesk.io/

11/09/2024

Yesterday, we had a team funday. We went for a thrilling ATV and Buggy tour with our supply partners, Safari Quads, on the outskirts of Reykjavík, followed by some games at our office. We then had dinner at Bryggjan Brugghús in the Grandi harbor area. Below are a few photos of our team from the day 🎉

03/09/2024

Another great five star review from one of our supply partners 🌟 If you want to write your very own review about TourDesk on Capterra, we'd really appreciate it: https://reviews.capterra.com/products/new/1088955f-5e47-40ec-b2ec-8eb2146f2abf/f81434f2-a32a-4403-a5ad-fe1030530fab?lang=en