TourDesk

30/10/2024

TourDesk will attend the World Travel Market - WTM London next week!

Chus, our global sales manager, and Macarena, our UK & Ireland Regional Manager will represent TourDesk. They'll be on the move around the event if you'd like to catch up! 👋

If you'd like to know more about TourDesk and what we do, you're welcome to book a meeting here: https://calendar.app.google/9k2ExEfXoyRz2Qb98

11/10/2024

Thank you for joining the latest TourDesk Seminar hosted by Chus and Anh! 🌟

The seminar took place at Bryggjan Brugghús on October 8th & 9th and was attended by our partners in the Icelandic Hospitality industry. It was wonderful to share insights, enjoy great food and wrap up with a fantastic brewery tour!

A big thank you to everyone who attended and made this event a success. Stay tuned for more events!

02/10/2024

💡How to improve hotel service quality and operations?💡

✅ Invest in technology - Offer personalized recommendations and increase revenue through upselling.
✅ Prioritize guest satisfaction - Actively listen to guests' specific needs and concerns related to their stay and tailor experiences to individual preferences.
✅ Empower and train staff - Provide ongoing training on industry standards and product knowledge. Acknowledge and reward exemplary performance.
✅ Optimize operations - Minimize wait times at check-in and check-out with self-service kiosks and more.
✅ Leverage data analytics - Monitor metrics such as guest satisfaction scores and RevPAR. Use data-driven insights to inform decision-making.
✅ Foster a positive work culture - Encourage open and transparent communication between staff and management.

Our new blog post is a quick guide on how to improve hotel service quality and operations. Link in comments.

01/10/2024

Now is your chance to join the TourDesk Team 🧡! We're looking for a Full Stack Software Developer. Check out our Alfreð profile for more information about the position:

TourDesk is the market-leading tour booking software for hotels, guesthouses, information centers and travel agencies in Iceland. We are looking for a full-stack developer for our team, with an emphasis on back-end development. The TourDesk platform consists of multiple web applications and microser...

18/09/2024

Our CEO held a presentation on the ins and outs of how TourDesk operates and brings benefits to our partners 🌳 You can learn more about TourDesk, get a demo and sign-up on our website: https://tourdesk.io/

11/09/2024

Yesterday, we had a team funday. We went for a thrilling ATV and Buggy tour with our supply partners, Safari Quads, on the outskirts of Reykjavík, followed by some games at our office. We then had dinner at Bryggjan Brugghús in the Grandi harbor area. Below are a few photos of our team from the day 🎉

03/09/2024

Another great five star review from one of our supply partners 🌟 If you want to write your very own review about TourDesk on Capterra, we'd really appreciate it: https://reviews.capterra.com/products/new/1088955f-5e47-40ec-b2ec-8eb2146f2abf/f81434f2-a32a-4403-a5ad-fe1030530fab?lang=en

20/08/2024

Shoutout to one of our agents Joé Gommes for these beautiful photos from the Midnight Sun Whale Watching tour with our supply partner, Elding Whale Watching Reykjavik 🐋

We're proud to collaborate with Elding to bring such unique activities to life for our customers!

12/08/2024

Another great review on Capterra from one of our affiliates ⭐ !

With TourDesk, our affiliates offer top-notch travel experiences to their guests—they also unlock new revenue streams and boost their commission earnings.

Sign-up for TourDesk here: https://tourdesk.io/

06/08/2024

Our team loves getting to experience the amazing tours and activities our Supply Partners offer. Just last week, Karolina joined a horseback riding tour with our Supplier Partner Sólhestar - Horse rental and had a great experience🐴

Sólhestar offers a variety of horse-riding tours in Reykjavík and Reykjadalur, including short rides, day tours to hot springs, and explorations of lava fields and mountainous terrain, suitable for all experience levels!

Checkout Sólhestar's activities on TourDesk:
https://book.tourdesk.is/Tour?vendor=25&vendors=S%26%23243%3Blhestar

02/08/2024

Reykjavik Pride is just around the corner, and what better way to celebrate than by exploring the vibrant LGBTQ+ history and culture of Reykjavik? Our supply partner Your Friend in Reykjavik offers a Private Reykjavik LGBTQ City Walk 🏳️‍🌈 Whether you're a local or a visitor, this tour provides a unique perspective on Reykjavik's LGBTQ+ community.

🔗 Book your Private Reykjavik LGBTQ City Walk here: https://book.tourdesk.is/Tour/Item/345817/1/Private_Reykjavik_LGBTQ_City_Walk

29/07/2024

Throwback to this spring when we got a great visit from 🏔 The student organization Fjallið is for students studying Geosciences, Geography, or Tourism at the University of Iceland. We introduced them to TourDesk, and told them about what we do and how we bring benefit to our partners, affiliates, and supply network! We got some great questions, feedback, and ideas from the group which we've been developing for our users ⭐

25/07/2024

We've just added a new travel article to our Costa Rica Sales Portal 🇨🇷 Pacifico Norte is known for its stunning beaches and lush, natural beauty—perfect for a relaxing getaway 🌴

Take a look: https://book.tourdesk.cr/Article/50/Pacifico_Norte:_Our_Top_5_Unforgettable_Tours_and_Activities_/

16/07/2024

We partnered with Reykjavik Residence some years ago, transforming their tour booking process. The hotel streamlined how they booked tours, transfers, and restaurant tables by integrating TourDesk's Agent System and Sales Portal. This reduced staff workload and boosted revenue.

The story is now featured on the Irish Hotels Federation website. Check out the case study and the interview with Guðbjartur Árnason, the sales and marketing manager at Reykjavík Residence to see how TourDesk improved operations and guest satisfaction at Reykjavik Residence Hotel!

10/07/2024

Some of our TourDesk team members joined a thrilling two-hour RIB Whale Watching tour with our local Icelandic partner, RIB Adventures 🐋

RIB Adventures is a family-run business in Kópavogur, that offers exciting, personalized RIB safari boat tours. Captain Róbert ensures top-notch service on the well-equipped boat, BLIKI.

You can check out their tour selection in TourDesk here: https://book.tourdesk.is/Tour/TourOperatorUnique/10912/RIB_Adventures

05/07/2024

We've just added a new travel article to our Costa Rica Sales Portal 🇨🇷

Monteverde is full of exciting tours and activities, zip-lining, night walks, and coffee tours. Perfect for nature lovers and thrill-seekers.

Take a look: https://book.tourdesk.cr/Article/48/Discover_the_Wonders_of_Monteverde:_6_Recommended_Tours_and_Activities/

28/06/2024

Excited about our new co-operation with Harpa tónlistar- og ráðstefnuhús / Harpa Concert Hall and Conference Centre! In the photo is our very own Cuc Anh Pham 🧡

TourDesk hafa sett upp bás við inngang Hörpu til þess að hjálpa gestum og gangandi að bóka sér skemmtun og ævintýraferðir. Endilega heilsið upp á þau ef ykkur vantar innblástur að einhverju skemmtilegu til þess að gera í sumar 🌞

_________________________________

TourDesk has opened a booth at Harpa, staffed by their What’s On experts!

Now, Harpa guests can easily access information and book a wide range of tours and activities right on the spot. Whether they are looking to explore Reykjavik’s vibrant city life, embark on a thrilling adventure to one of Iceland’s top attractions, or simply want insider tips on the best local experiences, the What’s On team at Harpa is here to help!

27/06/2024

Earlier in June our CSM, Chus, had a fantastic journey through stunning Costa Rica, spreading the word about TourDesk to new affiliates ⭐️

We thank Hotel Cristal Ballena for providing the venue and to the Cámara de Turismo de Osa (CATUOSA) for supporting and promoting the event.

In the photo, you can see the wonderful staff from Cristal Ballena after a fantastic training session in Puntarenas, Costa Rica 🌿

14/06/2024

Chus has been busy connecting with affiliates in Costa Rica and demonstrating how TourDesk can revolutionize their operations, increase revenue, and enhance guest experiences.

Here's a photo from a productive meeting held in San José ☀

12/06/2024

Thrilled to announce that TourDesk received another five-star review on Capterra! ⭐⭐⭐⭐⭐

Thank you to our amazing affiliates and suppliers!

09/06/2024

Our CSO, Chus, continues his exciting journey through stunning Costa Rica, spreading the word about TourDesk to new affiliates.

Thank you to Hotel Cristal Ballena for providing the venue and to the Cámara de Turismo de Osa (CATUOSA) for supporting and promoting the event.

In the photo is the staff from Cristal Ballena after a great training session in Puntarenas, Costa Rica 🌿

02/06/2024

Our CSO, Chus, is on the move, touring beautiful Costa Rica to introduce TourDesk to new affiliates, hotels, and partners ✨

Chus is connecting with industry leaders, showcasing how TourDesk can transform their operations, increase revenue, and enhance guest experiences

The photo is from a staff training in Monteverde, Costa Rica ⛰

26/04/2024

TourDesk had a blast at HITTUMST last week! The event was hosted by Markaðsstofa höfuðborgarsvæðisins and it was a great opportunity to meet our colleagues and partners in the tourism industry in Iceland.

We picked our best people, Monika, Ólafur, and Sigrún to represent the TourDesk team 🧡

26/04/2024

Takk fyrir okkur Markaðsstofa höfuðborgarsvæðisins!