26/05/2017
NO BRAINER TRAVEL is CLOSING its service
2017.05.25
Thank you for using NO BRAINER TRAVEL.
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You may have received a similar email, as we send multiple emails for all of our customers to be informed about the closure of our service.
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We are CLOSING our service in 31st of this May.
From the last year, we have assisted more than 1,500 customers travelling to Japan.
While doing that we have noticed that in order for our customers to be satisfied, we need to
drastically change the way we operate internally. Thus, we have decided to stop the service for a while and put an effort and time for the development.
Below is the schedule till the end of May (this month):
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May 23 st (Tue) → Stops the service for new customers
May 31st (Wed) → Terminates all the online chat support
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We are very sorry for the inconviniences this may cause.
For the customer who is making a reservation after May 31st, we will pass the reservation detail to our partnered companies. (which you have already made the reservation with through NO BRAINER TRAVEL)
PLEASE NOTE THAT THE RESERVATIONS WILL REMAIN VALID.
For those customers, who has already made a reservation with us, we will separately send the email or message from us for asking about confidentiality agreement. We appreciate you to check it and reply to us.
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Furthermore, below are the frequently asked questions:
Q1. “Are the reservations that are ALREADY made through us STILL VALID?”
A1. They are STILL VALID, so please be assured : )
Q2. “Will the price be different from the original price?”
A2. The price WILL REMAIN THE SAME.
A3. “Will we receive any contact from the rental car company?”
A3. Unless there is an emergent situation, they will NOT CONTACT YOU. You can contact them if you want to check things, change or cancel your reservations. For the contact information, please check the email that we have sent you separately or contact us.
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If you have any enquiries, please send us an email to:
[email protected]
We can answer them until the 31st of May.
We thank you again for using our service.
We hope our service helped travellers to Japan travel more easily, cheaply and improved overall trip experience.
For those of you travelling to Japan from now, we hope that you will have a great and safe journey ahead!
Sincerely,
Hideto Minamizono
Manager / NO BRAINER TRAVEL