Harsha Jayawardena
Energetic and resourceful Tour Guide with several years of experience accompanying clients on trips and to various locations in different parts of Sri Lanka. Adept at performing research in an effort to make optimal travel plans. Experienced in organizing itineraries according to time frames, weather, and events. Dedicated to providing clients with the best customer service an
d travel experience possible. LANGUAGES
★★★★☆ English
★★ Russian
SKILLS
★★★★★ Covid19 safe travel
★★★★★Excellent Communication Skills
★★★★★ Advanced Planning Skills
★★★★★ Time Management Skills
★★★★★ Guided Tour Planning
★★★★★ First Aid Certified
★★★★★ Creative Problem Solving
WORK EXPERIENCE
* April 2012 – up to date
Tour guide operator hosting various guests from UK, Ireland, Russia, Italy, Norway, Germany and China
Greeted clients and developed itineraries based on their interests and needs. Escorted clients through the real cultural environments. Provided clients with informative literature and provided access to special geographical areas and events. Showed clients around different points of interest and answered any and all questions to the best of my ability. Worked with clients to develop trip itineraries that made sense in terms of time, budget, and goals. Researched places to gather information about attractions, points of interest, history, weather, and other important facts. Effectively communicated with clients in English and Russian. Accompanied some clients on trips, serving as a translator and assistant throughout the trip. EDUCATION
* August 2001 – May 2005
University of Colombo, Bachelor of Arts
Professional Qualification
*Completed Tourist chauffer course conducted by Sri Lanka Tourism development authority.
*Completed Covid19 safe and secure course conducted by Sri Lanka Tourism development authority.
*Completed one year for Russian language course conducted by Russian center, Colombo
