16/06/2016
OUR BUSINESS PHILOSOPHY
A Complete and Dependable Survey Plan is the Base for the Developer/Architect/Engineer/Town Planner to go ahead in any Development Project and it is a must.
In everything we do, Survey Engineers are guided by one important principle: make the complex simple.
We assist our clients to navigate the development, infrastructure and construction process – providing timely straight forward and accurate detail survey plans; even when working guidelines are complex or technical, environment and weather conditions are challenging.
Our professional business philosophy is to keep developing Survey Engineers by
• achieving our growth and profitability targets but not at the expense of our social and environmental responsibilities;
• delivering innovative solutions to help clients;
• creating value for our client, staff and other stakeholders;
• adopting to changes in our business environment;
• being committed to continuous improvement; and
maintaining a safe and secure working environment for our staff
We take the time to listen to our clients and understand their requirement and their goals. Based on our clients' feedback, we have refined our technical service, resources and customer service approach to deliver greater value through:
• holistic thinking to match the complexity of the work we do;
• consistent performance with proven reliability;
• optimum resource utilization to keep the costs down;
• sharing knowledge with our staff and clients;
• maintaining our human and technological resources; and
• professional company management to ensure success.
• creative, responsible and experienced project management;
• availability and accessibility of documents with ease;
SURVEY ENGINEERS major clients include:
Mining and resources companies
Construction contractors
Legal institutions
Property developers
Government departments, agencies and statutory authorities
Infrastructure providers
Security providers
Architects
Consultants
STRENGTHS THAT MAKES US WHAT WE ARE
We believe that seven key strengths set SURVEY ENGINEERS apart from our competitors, and underpin our value to our clients:
1. Our capacity and availability
We have the capacity to manage projects of any size or complexity. We can map vast areas of land or configure small lots. Our extensive, in-house resources enable us to get moving quickly and provide back-up assistance in case requirements change.
2. Our relationship-based approach
We genuinely care about our clients, and want the best for them. We balance expert advice and services with thoughtful touches that make our clients' projects a little easier to manage, more efficient or more enjoyable.
3. Our flexibility and responsiveness
We understand and accept that sometimes, plans can come unstuck at the last moment due to unexpected circumstances. We think on our feet, stay calm under pressure and adapt quickly to respond to unforeseen changes in client requirements. We do whatever is required to meet critical statutory deadlines.
4. Our understanding of clients' business
We learn as much as we can about our clients' operations, their projects and industry trends that may affect them in the future. We believe that the more we know, the better we can help our clients to find solutions to navigate the development, infrastructure, construction and complex technical challengers freely.
5. Our focus on our core business
We do what we're good at, offering services that make best use of our skills, experience and resources. We regularly review our work progresses and outputs to develop better ways of doing things and are keen to share our knowledge with staff and clients.
6. Our ' big picture' thinking
We look at your project from all angles and come up with the necessary details providing timely, straight forward and accurate detail survey plans together with IT capabilities.
7. Our consistency and reliability
We stick to our promises, and respect our project deadlines and budgets. We report on our progress against performance targets, and provide our clients with early advice on issues that may require extra attention or follow-up in the future.
The qualities our clients value, SURVEY ENGINEERS strives to provide
Accuracy Confidentiality
Timeliness A good reputation
Reliable advice Accessibility
Problem solving Integrity
Innovation Stability
Communication Empathy
Professionalism Respect