Hoteliers since 1897. The official page of Kempinski Hotels.
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The Kempinski name is proudly borne by a growing collection of distinguished properties around the world. As Europe’s oldest luxury hotel group, we are committed to providing our guests with memorable journeys inspired by exquisite European flair. We believe life should be lived with style.
Each year, an increasing number of guests come to appreciate these qualities, as Kempinski adds new, exciting destinations in Europe, the Middle East, Africa, Asia and The Americas. While this growth reflects the strength and success of the Kempinski brand, the collection will remain a limited one, where exclusivity can be nurtured and individuality can flourish.
We believe that our prestigious, European heritage puts Kempinski in a unique position to satisfy the expectations of the stylish and discerning traveller. It’s not just to simply provide a hotel bed and a meal, at Kempinski it’s all about bringing a story to life.
Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life’s greatest moments. We’ve witnessed historic meetings between world leaders, celebrities taking sanctuary in the world of privacy we create for them, and created incredible memories for guests on a ‘once-in-a-lifetime’ journey.
We are wholeheartedly committed to providing perfection for our guests at every moment and in every way. Perhaps it’s something as life-changing as a wedding celebration, where our attention to detail and perfect service mean that your special day goes without a hitch. Or perhaps it’s as simple as the note left on your pillow at night, which thoughtfully lets you know the weather tomorrow so you know how to dress in the morning. At Kempinski, we are each personally responsible for creating rich and meaningful experiences for our guests.
The Lady in Red is an iconic Kempinski brand ambassador, and enduring feature, of the company’s hotels worldwide. Present at every Kempinski destination across the world, the Lady in Red is instantly recognisable in her red attire, lightly interpreted to reflect the local culture and traditions.
Kempinski created and launched the unique Lady in Red concept in 2009, in expression of the company’s innovative spirit as a pioneering European luxury hotelier, offering a truly personalised luxury guest experience.
This renowned Kempinski ambassador embodies a dedication to impeccable personal service and superb hospitality, representing the epitome of European timeless elegance.
GUEST EXPERIENCE REINVENTED
With an intimate knowledge of the local destination, the Lady in Red is present in the lobby of each Kempinski hotel, working alongside the concierge to recreate the beauty of a grand hotel tradition, for today’s discerning guests.
The Lady in Red goes out of her way to understand each guest’s individual needs, and craft memorable experiences with a personal touch throughout their stay, wherever they are in the world.
LADY IN RED: A DAY IN THE LIFE
“We had a couple stay with us who had been married for 40 years. The wife hadn’t been back to her homeland since marrying her Dutch husband all those decades ago. After welcoming them to the hotel and hearing how special it was for them to be reminiscing, I arranged for traditional Indonesian snacks to be delivered to their room throughout their stay. As a farewell gift, we presented them with a wayang – a traditional Indonesian wooden shadow puppet. They were so delighted, and we were happy to see how much this little surprise meant to them.”
Lady in Red, Hotel Indonesia Kempinski Jakarta
“The Lady in Red Siam Kempinski Hotel Bangkok ensured that we were well taken care of from the moment we stepped into the hotel until check-out.”
Hotel Guest, Siam Kempinski Hotel Bangkok
Quick Facts
The Lady in Red concept was originated by Kempinski in 2009
Today, Lady in Red ambassadors are present at each of the 75 Kempinski hotels worldwide
Kempinski Lady in Red ambassadors speak multiple languages
The attire of this iconic ambassador is lightly interpreted for each destination to reflect the local culture and traditions
Meet our Ladies in Red here.
Kempinski manages and operates some of the world’s most iconic hotels, with a portfolio of five-star hotels and residences in Europe, Middle East & Africa, Asia and The Americas. The brand is synonymous with elegant European service, blended with the individual culture and traditions of each destination.
The Management Board, led by Chairman and Chief Executive Officer of Kempinski Hotels, Markus Semer, reflects the diversity, craftsmanship know-how and pioneering spirit for which Kempinski is known around the world.
Markus Semer, Chairman of Management Board & CEO
Colin Lubbe, CFO
Bernold Schröder, COO Europe
Michael Henssler, COO Asia
Henk Meyknecht, COO Middle East & Africa
Xavier Destribats, COO The Americas
Amanda Elder, Chief Commercial Officer
Mike Haemmerli, SVP Development
Marina Zapp, SVP Human Resources
Imprint: Kempinski AG Maximilianstrasse 17 80539 Munich Germany
Tel +49 89 2125 2650 Fax +49 89 2125 2655 e-mail [email protected]
Trade Register number
HRB159185, Local Court Munich
VAT-number
DE 136 750 600
