Adsec Malaysia Sdn Bhd

# HOSPITALITY SOLUTION

Besides the new business the traditional environmental solutions business continue to thrive in the traditional hospitality business coupled with customer-productivity engagement solutions has put the company in good stead as a respected value added solutions provider. Potential in this application is wide and promising as its total green effect to the environment has enco

uraged many environment conscious companies to consider the applications in their properties. Employing matured and reliable technologies from Japan, USA and Taiwan to ensure safe and accurate deployment of effective concentration, the cost impact of these technologies applied are much lesser when compared to the current chemicals solutions used. Areas using this technology – Refuse Deposit Area, Food Processing, Housekeeping, Swimming Pools, Toilets, Sanitation and Ambience for Odor management in Public Areas. Domains: HOTELS, RESTAURANTS, ANIMAL FARMS, VETENARY CLINICS, FOOD PROCESSING PLANTS, HOSPITALS, MALLS, PUBLIC PLACES, RESORTS AND REFUSE TREATMENT PLANTS. Our strengths include the experienced installed base in Japan in initiating these projects, reliable products and capable project ex*****on team over the region. Another area of Hospitality solution that has evolved to be an important solution of the business includes improving efficiency of running a hospitality location using the technologies of an automated trolley to replace the heavily burdened manual push cart trolley. Each of these trolleys currently weights in excess of 150kg fully loaded and can only manage less than 5 to 6 suite rooms. This will apply heavy burden on the speed and efficiency of the HK department to turn around a room within 3 hours from check out to check in especially during peak seasons. Automation of this involves a smooth and effortless operation besides enlarged capacity. This will save the number of replenishing trips required to refill replacement stocks. A study in a renown hotel has shown the non productive hours in the HK process can be reduced by more than 50% with this automation hence savings resources in the process in the long term. This sector will be an exciting growth area in the years to come as labour situation becomes acute and expensive. The company is already receiving orders to be the first company in the country to be able to provide high quality solution for this application.

– FEEDBACK ENGAGEMENT SOLUTION. Providing a complete solution from customer walking in to users of a hospitality site or a public area, USCAN provide the total solution to provide the property owners to gauge and engage their visitors to the property including from toilet management, customer service, maintenance fault feedback and assets tracking. All the above modules can be in the same platform to provide the customers and the owners a complete system to address the all important of customer satisfaction index. The platform will allow the maintenance performance to be tracked in terms of responsiveness via email, CMS and SMS. The pilot installation has been initiated in Putrajaya with good success followed up with a roll out to all the public toilets, customer services and F&B outlets in the city. Smart property maintenance software to manage the first two pilot sites in Putrajaya will be executed this year following the success of the above with possible roll out to other areas of the maintenance management sector.