Across Asia Assist

22/05/2024

Sometimes we overthink our capacity to contribute. We shouldn't.

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Start where you are

Use what you have

Do what you can
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We brought Regal Ambulance along with us today to Rumah K.I.D.S. (home for abused, orphaned, abandoned children).
Because we can.

We taught them basic life saving skills.
They taught us gratitude.

🥰

20/04/2024

It's that time of the year where we get to indulge in our colleagues' home cook Raya dishes (they say they made from scratch but we all know it's their mother).

We had our tummies filled...Thank goodness one of us got the hint to buy ice coffee for everyone to keep our energy level up. 😜

10/04/2024

Selamat Hari Raya to all our Muslim friends!

Semoga Aidilfitri ini membawa kedamaian, kebahagiaan, dan kemakmuran kepada anda dan keluarga anda.

Pic:
We told AI to create a “colourful image of a contact centre team celebrating Hari Raya with traditional decorations, featuring festive food and drinks and with a vibrant background.”

Amazing, how did AI know our teammates smile just like that?! 😜

09/02/2024

Wishing you and your family an abundance, healthy and wealthy year of the dragon. Gong Xi Fa Cai..

03/02/2024

The champions who made sure our annual dinner was a success!
The night was filled with fun, laughter and lots of cake.

Many hidden talents were discovered. Just goes to show - talent is everywhere, it only needs the opportunity.

02/02/2024

AAA Annual Dinner 2024.
A night to let our hair down and enjoy~

We are grateful for many things:

- A dedicated organizing committee who has put all their hearts into planning a fantastic night

- Sponsors for our Lucky Draw event who made our staff smile from ear to ear as they carry home their prizes

- Though missing a few people (on duty because we're a 24/7 contact centre), the group photo is getting crowded

A good ending to 2023 and lots to look forward to in 2024!

24/12/2023

Festive greetings to you and your family...

09/12/2023

What do we say to winning the first ever award?

We !

This well-thought-out award was designed by International Assistance Group to 'embody the spirit of alliance' - partners and providers from all over the world supporting each other in the assistance industry.

Big big thanks to On Call International, a Tokio Marine HCC Company for the submission. It is a huge honour to be part of this history-making journey.

08/12/2023

A good lunch of course tastes better together!

The Raya lunch hosted by our Muslim colleagues were splendidly awesome and now the ones celebrating Deepavali filled our table top with mouth-watering Indian cuisine.

I know some of us ate so much that we didn't need dinner that day.

We are all for multicultural workplace.

For the food... obviously.

11/11/2023

04/10/2023

Meeting the medical team from AK Aeromedical Services during the Selangor Aviation Show last month.

With this huge step to park the Beechcraft King Air here in Peninsular Malaysia, we can better facilitate domestic and cross-border evacuations.

Definitely a level up for !

03/10/2023

Ever heard of insurance against alien abduction?

Apparently, almost anything can be insured. Hole-in-one, pets, body parts like legs, nose, butt, teeth, chest hair (?!?!), etc.

Our services are more often attached to insurance & Takaful products and majority of our customers are insureds / certificate holders.

As part of our Training & Development initiatives, we organized a learning session to better equip our team with the basic concept of insurance.

Who better to teach us than the person with over 30 years of experience!

Ms Tan Eng Bee was a staff nurse and a clinical instructor before she ventured into Life, Health & Disability insurance as an underwriter. She holds a MBA and spent many years of her career with a leading insurance MNC as a Vice President where she was actively involved in underwriting and claims operations. She is also a part-time lecturer for the Malaysian Insurance Institute.

We were delighted when Ms Tan graciously agreed to impart her valuable knowledge to our team. She's always been a "teacher" at heart.



More about Ms Tan:
- Ms. Tan is a Senior Member of the Australian and New Zealand Insurance Institute and was awarded Fellow;
- Life & Health Claims by the International Claims Association;
- Associate, Customer Service Program;
- Fellow, Life Management Institute by the Life Office Management Association;
- and Fellow, Academy of Healthcare Management by the Academy of Healthcare Management.

Pic:
Our team after the learning session with Ms Tan (second from the right).

02/10/2023

It's a full house at the Allianz Corporate Clients Seminar!
September 26, KL Hilton

Hosted by Allianz, we were invited as a key speaker to share on one of the many healthcare services that Allianz offers to their corporate clients -- Second Medical Opinion! 🌟

Among the audience are key decision makers from various corporates whom we hope have benefited from this session. And through them we hope more people will come to know about the importance of seeking second medical opinion when given a diagnosis of serious illness.