06/10/2020
Questions & Answers On Covid-19 For Air Passengers Coming To Nigeria
FLYZONE:
* When you arrive Nigeria and there is no laboratory in your state of final destination, the laboratory you have chosen for your test during registration will make arrangements to have your sample taken at a designated laboratory.
Children below the age of 10 years do not need to do test .
Always enquire from the country your client is travelling to if Covid 19 test is a requirement for entry.
How do I correct the information already provided on nitp website
ANSWER •Please email [email protected] with the subject: CORRECTION OF TRAVEL INFORMATION.
QUESTION I am yet to get a QR code despite making payment. What should I do?
ANSWER Visit the safe portal website: https://t.co/5fV00LhIZi?amp=1
to retrieve your QR code Access Report instantly.
QUESTION
Can I pay with a Naira credit card?
•If paying with a foreign card, it is advisable to choose US dollars as the currency of payment, not Naira.
Out of the 2,403 passengers who have been tested in Lagos, when we started this exercise, 80 tested positive after taking the re-test, despite having a negative COVID PCR test before departure.
Many travelers tested positive for COVID-19 after 7 days of arrival in Nigeria, despite testing negative before departure.
QUESTION Why are international travelers required to take a repeat PCR test?
ANSWER •Although COVID19 seems to be waning in some countries, we have seen a 2nd and 3rd wave in other countries. The risk of importing the virus into Nigeria is real.
Question
When should the post-arrival COVID-19 test be done?
•The post arrival COVID-19 PCR test should be done on the 7th day after arrival.
You will be contacted via email to schedule an appointment by the private laboratory you selected during online registration and payment
-Are Diplomats travelling into Nigeria required to provide a negative COVID-19 PCR test?
Yes, they are required to upload their negative COVID-19 PCR test result in the Nigerian Int'l Travel Portal
QUESTION My airport of departure and terminal option are not captured on the portal. What do I do?
ANSWER Please send the details of your airport and terminal options to [email protected].
QUESTION When should I register on the travel portal? •
You are advised to begin your registration the moment you receive your COVID-19 PCR negative test result. This is to give sufficient time in the event of payment-related or any other delays.
Tests done more than 120 hours before departure are not valid and persons will not be allowed to board. Please note that tests other than PCR tests for COVID-19 (such as rapid diagnostic IgG/IgM or antigen tests) are not acceptable.
When should the pre-boarding COVID-19 test be done? •
The pre-boarding COVID-19 PCR test MUST be within 120 hours before departure (mandatory) and preferably within 72 hours pre-boarding (advisory).
The majority, specifically 85%, had no issues with payment on the portal. Of the 15% who had issues, 12% had their issues resolved on arrival. •Majority of the 27,000 travelers seamlessly went through the registration, entry, and re-testing process
Kindly note this information is for pax coming into Nigeria.
