The business started with only a few patronizing clients but has grown steadily in its client base, reach and reputation to the established and competent clinic that we see today. The diverse skill of the doctors that comprises the clinic, together with the unwavering support of its partners, means that it can successfully diagnose and give medication to the various problems of its clients. Exampl
es range from a simple network setup, installation of a new Server, maintenance and support of legacy systems, to designing and hosting of an interactive corporate web presence. Isabela PC Doctor Services is operating at Baligatan, Ilagan, Isabela and provides high quality IT solutions, services, consultation and support all throughout Isabela and the entire Northern Luzon. Even clients from Metro Manila and other parts of Luzon likewise seek the help of Isabela PC Doctor Services through text messages and mobile communication. ISABELA PC Doctor Services offer the following services, thus:
# Data Recovery
# Maintenance
# Consultancy
# Remote Working
# Networks
# Installations
# Home and Office Service
ABOUT OUR SERVICES
Recovery
IF YOU HAVE A LOST DATA ON THIS MACHINE, YOU SHOULD READ THE REST OF THIS PARAGRAPH ON DATA RECOVERY AND CALL US NOW (SEE OUR CONTACT NUMBERS) , THEN SWITCH OFF YOUR PC. The recycle bin only works for your own machine and only if you have sufficient disk space, likewise only if the file or folder you delete is small enough for your system to store in the recycle bin. It will not work over networks or removable disks. If you lost any of your important data, you should not hesitate to call us immediately to maximize the chances of a successful recovery. Unfortunately, it is not always possible to determine how much data can be recovered, but we can usually get most, if not all of the file(s) and folder(s) back if you act quickly.
We provide maintenance and repair services to a wide range of clients from Ilagan, the entire Isabela and other small business environment. We will advise you with the best possible solution for your machine problems, whether to repair or replace and/or upgrade. We provide advice and have special skills in emergency data recovery where appropriate. If you have any problem in this regard, give us a call and we will be able to offer whatever help we think is appropriate.
# Consultancy
We offer our clients general support and advice over the phone in order to maintain their IT system and this is not usually charged to regular and retained clients. Where there is a need to provide training, consultancy or in-depth advice on specific matters, we provide a range of services from a simple report to an in-depth analysis and if desired, design and specification. Should the amount of support required becomes considerably demanding, this can be built into a financial agreement where the time spent carrying out such support is logged, and the client may be charged on a monthly basis. When working with clients, there is often a necessity to disclose or allow access to sensitive data, operating methods or other information relating to the business of the client but we assure you that any advice, details of discussions, security details or other information of the types mentioned will always remain confidential. We abide by the Patient-Doctor Confidentiality Policy.
# Installations
We provide installation and setup services for even the most inexperienced user, introducing them to their new equipment and showing them how to perform basic tasks as part of the installation process. We have installed for a number of retail and service companies and have the capacity to provide this service to others if necessary.
# Business and Home Networks
Networking is the trend in technological advancement today but there are times when it is not appropriate to use a network and times when it is necessary. There are considerable benefits to networking which are not understood by everyone who uses or even installs them. If you have a network, we can suggest ways of making your operations more efficient. Some examples of this might be adding resources to your network which can be made available to everyone, if required, such as printers, data storage and backup, or give shared secure access to the internet, or build up an efficient inter-office communication system which will allow both internal and external mail, internet and fax services. These are just some of the examples of our services and we will be happy to accommodate you with any of your PC related concerns
TERMS and CONDITIONS
Repairs
On-site repairs carry a fix charge of one hour plus the callout charge. Repairs carried out at our office are subject to a minimum charge of one hour. On-line work carries a minimum charge of half an hour. Where faults are caused by software problems we reserve the right to erase all data from the disk and reinstall software from scratch. If this action is required the customer must supply legitimate copies of all operating system and application software together with license agreements and serial numbers. Where the customer has additional data on the disk or a specific system configuration (such as an internet connection or e-mail data that must be retained) we may preserve this data and/or configuration at the customers request but the additional cost of doing so will be passed on to the customer at the hourly rate when the job is complete. Upgrades
Upgrades will be carried out for a cost of one hour for all customers, whatever the upgrade. Where we supply the goods these will be charged at our usual price. Customers are welcome to source goods elsewhere for upgrades (e.g. second hand goods, or where better pricing or availability terms are available)
Where customers supply goods for upgrade any extra time taken because of unsuitable or non-functioning goods will be charged at the hourly rate. Callouts are charged on a scale fee basis within the local area. Beyond this area call-outs are charged per half hour driving time at our traveling rate. Any customer requesting a site visit for any purpose may be charged for the callout plus time on site at the usual rate. Where customers request a visit regarding new business or request a particularly large job we may, at our discretion, choose to waive the fee. Where callouts are requested by clients for any reason these will be charged irrespective of whether repairs or other work is completed unless the failure to complete is as a result of a failure of CDS to attend or complete the work (i.e. If a client decides after being visited that they do not want work carried out for any reason such as costs, timescale, etc. and the customer requested a callout then the customer is still liable for the callout and time on site
