G One-Seven Travel and Tours

29/06/2023

21/06/2023

Advisory – URGENT Update
21 June 2023

Cotabato flights cancelled due to runway closure

For the safety of our passengers, PAL has cancelled the following domestic flights to and from Cotabato City effective from 22 June 2023, due to the closure of the runway at Cotabato’s Awang Airport for urgent repairs of the asphalt overlay:

Cancelled flights from 22 June 2023 until further notice:

PR 2959/2960 (Daily)
Manila – Cotabato – Manila

PR 2957/2958 (July 11)
Manila – Cotabato – Manila

PR 2223/2234 (Monday & Thursday)
Cebu – Cotabato – Cebu

PR 2487/2488 (Monday & Thursday)
Cotabato – Tawi-Tawi – Cotabato

The closure of the Cotabato runway is in compliance with an official Notice to Airmen (NOTAM) advisory issued by the Civil Aviation Authority of the Philippines (CAAP).

Replacement flights from 22 to 30 June 2023:

Every day up to 30 June 2023, we will operate the following Manila-Davao-Manila flights in lieu of the cancelled Manila-Cotabato-Manila services:

June 22-23, 2023

PR 4819 Manila to Davao (Daily) – departing Manila at 0820 AM
PR 4820 Davao to Manila (Daily) – departing Davao at 1100 AM

June 24, 2023

PR 4819 Manila to Davao – departing Manila at 0850 AM
PR 4820 Davao to Manila – departing Davao at 1130 AM

June 25-30, 2023

PR 2805 – Manila to Davao (Daily) - departing Manila at 0850 AM
PR 2806 – Davao to Manila (Daily) – departing Davao at 1120 AM

Replacement flights from 01 July 2023 onwards:

From 01 July 2023 onwards, we will operate the following Manila-Davao-Manila flights every Monday, Wednesday and Saturday:

July 01-August 16, 2023

PR 2805 – Manila to Davao (Mon/Wed/Sat) – departing Manila at 0850 AM
PR 2806 – Davao to Manila (Mon/Wed/Sat) – departing Davao at 1120 AM

July 11, 2023

PR 2803 – Manila to Davao – departing Manila at 1020 AM
PR 2804 – Davao to Manila – departing Davao at 0145 AM

Passengers booked on the cancelled MNLCBO and CBOMNL flights will be automatically rebooked on the replacement MNLDVO and DVOMNL flights.

Passengers boarding the replacement flight from Davao are requested to be at the Davao International Airport at least three (3) hours before the 1120 AM scheduled departure time.

OPTIONS FOR PASSENGERS OF CANCELLED FLIGHTS:

You have the option to:

• Reroute to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class.

• Convert your ticket to Travel Credits equivalent to the unused base fare of your ticket. Voucher validity is one year (1) from the date of issuance.

• Refund ticket without penalties, excluding Ticketing Service Charge. Please contact us at https://www.philippineairlines.com/covi.../mypal-hub-request.

You may connect 24/7 with PAL via the following PAL Channels:
- Hotline (+632) 8539-0000 / (+632) 8855-8888
- Philippines Mobile – (+63) 919-056-2255
- Messenger: https://bit.ly/PALMessenger
- Viber: Search for Philippine Airlines
- WhatsApp: Add us as a new contact (+63) 998-951-4359
- myPAL Web Chat: https://bit.ly/3z8Ck3Y

Philippine Airlines will coordinate closely with the authorities to determine when the airport will reopen for commercial flights. As always, your safety is our paramount concern.

Thank you for your understanding and cooperation.

19/06/2023

Advisory

Update: PAL Domestic Flights use North Wing of NAIA Terminal 2 (Manila) starting June 21

All Philippine Airlines domestic flights continue to use Terminal 2 of Manila’s Ninoy Aquino International Airport (NAIA).

However, starting June 21, 2023, PAL domestic passengers will enter and exit Terminal 2 using the North Wing side (rather than via the South Wing entrances and exits previously used for PAL domestic flights).

If you are on the roadway facing the two wings of the V-shaped Terminal 2, the North Wing is on the left, while the South Wing is on the right.

Please check the terminal assigned to your flight before proceeding to the airport, to ensure a hassle-free departure and arrival. Shuttle buses between NAIA Terminals 1 and 2 will be available for passengers with connecting flights in the other terminal. PAL international flights now use Terminal 1 for arrivals and departures.

To check your NAIA terminal for your PAL flight, visit https://bit.ly/PALDomAirportTerminal & https://bit.ly/PALIntlAirportTerminal.

These terminal changes are part of the Manila International Airport Authority (MIAA)’s terminal rationalization program to ease passenger congestion at all NAIA terminals.

Thank you.

16/06/2023

IMPORTANT TRAVEL ADVISORY FOR AIRASIA GUESTS 📢

Kindly refer to the post for more information. ✈️

Source: AirAsia Philippines

31/05/2023

Cebu Pacific Advisory #4
Cancelled Flights Due to Typhoon Betty (International Name: Mawar)
May 31, 2023, 7:30 PM

Due to Typhoon Betty (International Name: Mawar), Cebu Pacific has cancelled the following flights for Thursday, June 1, 2023:
DG 6047/6048: Manila – Coron (Busuanga) – Manila
DG 6066/6067: Cebu – Coron (Busuanga) – Cebu
DG 6031/6032: Manila – San Jose – Manila
Affected passengers have been informed and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:

1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.

2. Travel Fund
Store the amount in a virtual CEB wallet valid for six (6) months and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)

3. Refund
The process may take up to two (2) months from the date of request.

CEB is also offering flexible options, either free rebooking or Travel Fund, to passengers who wish to postpone their flights to and from the following destinations:

June 1 – 4: Cauayan, Coron (Busuanga), Japan (Fukuoka, Nagoya, Narita, Osaka), Laoag, Masbate, Naga, Taipei, Tuguegarao

June 2 – 4: San Jose

They may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure through the Manage Booking portal.

This is a developing situation. As such, there may be more flight changes as the typhoon passes. Guests are urged to check real-time flight status updates via https://www.cebupacificair.com/flight-status.

We continue to monitor the situation across all the airports we fly to. The safety of our passengers and all CEB employees remains our top priority.

For other questions or concerns, passengers may send a message via Charlie the chatbot on https://m.me/cebupacificair.

30/05/2023

29/05/2023

Cebu Pacific Advisory #2

Cancelled Flights Due to Typhoon Betty (International Name: Mawar)
May 29, 2023, 7:30 PM


Due to Typhoon Betty (International Name: Mawar), Cebu Pacific has cancelled the following flights for Tuesday, May 30, 2023:

5J 196/197: Manila – Cauayan - Manila
DG 6043/6044: Manila – Coron - Manila
DG 6047/6048: Manila – Coron - Manila
DG 6051/6052: Manila – Coron - Manila
DG 6055/6056: Manila – Coron - Manila
DG 6064/6065: Cebu – Coron - Cebu
DG 6066/6067: Cebu – Coron - Cebu
5J 404/405: Manila – Laoag – Manila
DG 6177/6178: Manila – Masbate – Manila
DG 6113/6114: Manila – Naga – Manila
DG 6117/6118: Manila – Naga – Manila
DG 6031/6032: Manila – San Jose – Manila
5J 312/313: Manila – Taipei – Manila
5J 504/505: Manila – Tuguegarao - Manila
5J 506/507: Manila – Tuguegarao - Manila


Affected passengers have been informed and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:

1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.

2. Travel Fund
Store the amount in a virtual CEB wallet valid for six (6) months and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)

3. Refund
The process may take up to two (2) months from the date of request.

CEB is also offering flexible options, either free rebooking or Travel Fund, to passengers who wish to postpone their flights to and from the following destinations during these dates:

Up to May 30: Caticlan, Clark, Legazpi (Daraga), Virac
Up to May 31: Busuanga, Cauayan, Laoag, Masbate, Taipei, Tuguegarao

They may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure through the Manage Booking portal.

This is a developing situation. As such, there may be more flight changes as the typhoon passes. Guests are urged to check real-time flight status updates via https://www.cebupacificair.com/flight-status.

We continue to monitor the situation across all the airports we fly to. The safety of our passengers and all CEB employees remains our top priority.

For other questions or concerns, passengers may send a message via Charlie the chatbot on https://m.me/cebupacificair.

29/05/2023

IMPORTANT TRAVEL UPDATE 📢

Royal Air PH announced that the 10kg free baggage allowance (FBA) will be discontinued effective on May 5, 2023. Instead, travelers can use the PRE-BOOKED luggage allowances of 10kg, 20kg, and 30kg, each of which has a corresponding/different fee.

Source:
Royal Air Philippines

28/05/2023

Cebu Pacific Advisory
Cancelled Flights Due to Typhoon Betty (International Name: Mawar)
May 28, 2023, 6:00PM

Due to Typhoon Betty (International Name: Mawar), Cebu Pacific has cancelled the following flights for Monday, May 29, 2023:

5J 196/197: Manila - Cauayan - Manila
5J 404/405: Manila - Laoag - Manila
DG 6177/6178: Manila - Masbate - Manila
5J 504/505: Manila - Tuguegarao - Manila
5J 506/507: Manila - Tuguegarao - Manila

Affected passengers have been informed and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:

1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.

2. Travel Fund
Store the amount in a virtual CEB wallet valid for six (6) months and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)

3. Refund
The process may take up to two (2) months from the date of request.

CEB is also offering flexible options, either free rebooking or Travel Fund, to passengers who wish to postpone their flights to and from the following destinations during these dates:

May 27-30: Clark, Naga, Legazpi, Virac
May 27-31: Cauayan, Laoag, Tuguegarao
May 28-30: Masbate
May 28-31: Taipei
May 29-30: Caticlan (Boracay), San Jose

They may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure through the Manage Booking portal.

This is a developing situation. As such, there may be more flight changes as the typhoon passes. Guests are urged to check real-time flight status updates via https://www.cebupacificair.com/flight-status.

We continue to monitor the situation across all the airports we fly to. The safety of our passengers and all CEB employees remains our top priority.

For other questions or concerns, passengers may send a message via Charlie the chatbot on https://m.me/cebupacificair

27/05/2023

IMPORTANT TRAVEL UPDATE 📢

Gulf Air will soon be moving to its new home! 🛬

Kindly refer to the post for more information.

Source: https://www.facebook.com/MIAAGovPH/posts/551474667153989

24/05/2023

IMPORTANT TRAVEL UPDATE! ✈️📢

Starting July 01, 2023, all domestic flights of Royal Air Philippines will move from NAIA TERMINAL 4 to NAIA TERMINAL 2. Royal Air International flights will remain in NAIA TERMINAL 1.

Plan your journey accordingly and stay informed! Safe travels! 🌍✨

19/05/2023

UPDATED!

Travel Advisory

CHANGES IN PAL’S MANILA (NAIA) TERMINAL ASSIGNMENTS

ALL PAL INTERNATIONAL flights to use NAIA Terminal 1 starting June 16, 2023

Starting June 16, 2023, all Philippine Airlines international flights at Terminal 2 will depart from and arrive at Terminal 1 of Manila’s Ninoy Aquino International Airport (NAIA).

International flights that will depart from/arrive at Terminal 1 (NAIA):

Bangkok

Beijing

Brisbane

Busan

Fukuoka

Guangzhou

Tokyo (Haneda)

Hong Kong

Jakarta

Jinjiang

Osaka (Kansai)

Kuala Lumpur

Macau

Melbourne

Nagoya

Tokyo (Narita)

Perth

Port Moresby

Seoul (Incheon)

Shanghai

Sydney

Taipei

Xiamen

The transfer of all PAL internationals flights to NAIA Terminal 1 is part of the Manila International Airport Authority (MIAA) terminal reassignment initiative to ease passenger congestion at all terminals.

Please check the flight terminal assigned to your flight before proceeding to the airport, to ensure a hassle-free departure and arrival. Shuttle buses between Terminals 1 and 2 will be available for passengers with connecting flights in the other terminal.

Starting June 16, 2023:

T1 – NAIA TERMINAL 1

Departures and Arrivals: All PAL international flights

T2 – NAIA TERMINAL 2

Departures and Arrivals: All PAL Domestic Flights

REMINDER: If your flight is departing on or before June 15, 2023, these are the NAIA terminals in use at present:

List of PAL flights and corresponding Manila terminals:

MANILA DEPARTURES (until June 15, 2023 only):

· NAIA Terminal 2, for all PAL international flights except flights to the United States and Guam, Toronto, Vancouver, Doha, Dubai, Riyadh, Dammam, Bali, Hanoi, Ho Chi Minh City (Saigon), Phnom Penh, and Singapore.

MANILA ARRIVALS (until June 15, 2023 only):

· NAIA Terminal 2 for all PAL international flights except flights to the United States and Guam, Toronto, Vancouver, Doha, Dubai, Riyadh, Dammam, Bali, Hanoi, Ho Chi Minh City (Saigon), Phnom Penh, and Singapore.

Note: Flights departing from Seoul (PR 469), Busan (PR 419) and Taipei (PR 895) on June 15 will arrive at Terminal 1.

30/04/2023

CEBU PACIFIC ADVISORY
POWER OUTAGE AT NAIA TERMINAL 3
MAY 1, 2023, 4:30 AM

Cebu Pacific advises its passengers that the Ninoy Aquino International Airport Terminal 3 (NAIA T3) is currently experiencing a power outage which is affecting operations.

Please expect delays and cancellations on some of our flights as we manage the situation.

For passengers departing to and from NAIA T3 who do not want to proceed with their flights, CEB is offering the following flexible options for flights on May 1 until 12:00 PM, which they may avail of through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:

1. Free Rebooking

Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.

2. Travel Fund

Store the amount in a virtual CEB wallet valid for six (6) months and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)

They may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure.

We appeal for your patience and understanding. CEB will provide an update as soon as more information becomes available.

# # #

24/04/2023

13/04/2023

HEADS UP, TRAVELLERS! ✈️

Starting April 15, 2023, all flights arriving and departing the country will be required to register on the E- Travel platform at etravel.gov.ph.

Please be guided accordingly.

07/04/2023

If you are a PAL international passenger arriving at NAIA T1 with a connecting domestic flight at T2, no need for you to carry your checked bags with you. Take note that your bags must be checked through to your final destination.

31/03/2023

📣⁣Important Advisory from PAL

Take note of the changes in PAL's Manila Terminals starting April 16, 2023.

Check your flight's assigned terminal before proceeding to the airport. Shuttle buses between Terminal 1 and 2 are available for passengers with connecting flights.

06/03/2023

Cebu Pacific is monitoring the planned transport strike on March 6, Monday. CEB advises passengers to check in online and allot more time to reach the airport. Separately, we have put mitigating measures in place to minimize impact on our staff and crew. We will do our best to ensure that airline operations and flights will operate as scheduled.

04/03/2023

March 3, 2023
Public Advisory

Alert on Possible Transport Strike in Metro Manila

We are monitoring the possibility of a transport strike in Metro Manila that may start on March 6, 2023. A strike would potentially affect commuters using jeepneys, buses or other public transport vehicles.

ALLOW MORE TIME TO REACH THE AIRPORT – Please adjust your plans to allocate extra travel time to reach the Manila airport on time to catch your flights, in case the strike may cause heavier traffic jams or limit your public transport options.

AIRLINE OPERATIONS WILL NOT BE AFFECTED – We do not anticipate any significant disruptions to our flight operations. We have contingency plans to mitigate potential disruptions and help keep flights operating on schedule.

We will continue to monitor the situation and work closely with relevant authorities to ensure that there will be no impact on airline services.

Thank you

01/01/2023

PAL Advisory 2

Flights On Hold or Cancelled — Today, January 1, 2023


We have had to cancel, put on hold or divert numerous flights to, from and within the Philippines today, 01 January 2023, as a result of technical issues with the navigational air traffic management system for the Philippine airspace which has affected departures and arrivals of scheduled flights.

We advise you to check the status of your journey before proceeding to the airport. Please log on to https://www.philippineairlines.com/en/flight-status

The following PAL flights are cancelled:

January 1, 2023

Domestic flights

PR 2037/2038 Manila-Caticlan-Manila
PR 2231 Baguio-Cebu
PR 2142 Iloilo-Manila
PR 2143/2144 Manila-Iloilo-Manila
PR 2853/2854 Manila-Cebu-Manila
PR 2681/2682 Manila-Cebu-Manila
PR 2785/26786 Manila-Puerto Princesa-Manila
PR 2817/2828 Manila-Davao-Manila
PR 2825 Manila-Davao
PR 2808 Davao-Manila
PR 2960 Cotabato-Manila
PR 2919/2920 Manila-Legazpi-Manila
PR 2133/2134 Manila-Bacolod-Manila
PR 2135/2136 Manila-Bacolod-Manila
PR 2833/2834 Cebu-Clark-Cebu
PR 2368/2369 Cebu-Caticlan-Cebu
PR 2365/2366/2880 Cebu-Davao-Cebu-Manila
PR 2041/2042 Manila-Caticlan-Manila
PR 2987/2988 Manila-Tacloban-Manila
PR 2924 Legazpi-Manila
PR 2938/2939 Manila-Butuan-Manila
PR 2145/2146 Manila-Iloilo-Manila
PR 2546 Dumaguete-Manila
PR 2783/2784 Manila-Pagadian-Manila
PR 2970 Kalibo-Manila
PR 2045/2046 Manila-Caticlan-Manila
PR 2787/2788 Manila-Puerto Princesa-Manila
PR 2774 Tagbilaran (Panglao)-Manila
PR 2043/2044 Manila-Caticlan-Manila
PR 2147/2148 Manila-Iloilo-Manila
PR 2132 Bacolod-Manila
PR 2997/2998 Manila-Zamboanga-Manila
PR 2529/2530 Manila-Cagayan de Oro-Manila
PR 2196/2197 Manila-Laoag-Manila
PR 2525/2526 Manila-Cagayan de Oro-Manila
PR 2522 Cagayan de Oro-Manila
PR 2543/2544 Manila-Dumaguete-Manila
PR 2198/2199 Manila-Laoag-Manila
PR 2985/2986 Manila-Tacloban-Manila
PR 2777/2778 Manila-Tagbilaran (Panglao)-Manila
PR 2137/2138 Manila-Bacolod-Manila
PR 2079/2080 Manila-Catarman-Manila
PR 2047/2048 Manila-Caticlan-Manila
PR 2971/2972 Manila-Siargao-Manila
PR 2965/2966 Manila-Busuanga (Coron)-Manila
PR 2995/2996 Cebu-Zamboanga-Cebu
PR 2347/2348 Cebu-Puerto Princesa-Cebu
PR 2382/2383 Cebu-Siargao-Cebu
PR 2289/2290 Cebu-Bacolod-Cebu
PR 2973/2974 Manila-Siargao-Manila
PR 2314 Cagayan de Oro-Cebu
PR 2359/2360 Cebu-Caticlan-Cebu
PR 2287/2288 Cebu-Bacolod-Cebu
PR 2963/2964 Manila-Busuanga (Coron)-Manila
PR 2539/2540/2364 Davao-Iloilo-Davao-Cebu
PR 2238/2239 Cebu-Tacloban-Cebu
PR 2393/2394 Cebu-Butuan-Cebu
PR 2335/2336 Cebu-Butuan-Cebu
PR 2315/2316 Cebu-Cagayan de Oro-Cebu
PR 2398/2399 Cebu-Iloilo-Cebu
PR 2386/2387 Cebu-Iloilo-Cebu
PR 2680/2681 Cebu-Busuanga (Coron)-Cebu
PR 2388/2389 Cebu-Iloilo-Cebu
PR 2297/2298 Cebu-Cagayan de Oro-Cebu
PR 454 General Santos-Manila
PR 1814 Davao-Manila
PR 1859/1860 Manila-Cebu-Manila
PR 1844 Cebu-Manila
PR 1869 Manila-Cebu
PR 1836 Cebu-Manila
PR 1850 Cebu-Manila
PR 1815/1816 Manila-Davao-Manila
PR 1819/1820 Manila-Davao-Manila
PR 1863/1864 Manila-Cebu-Manila
PR 1867/1868 Manila-Cebu-Manila
PR 2823/2824 Manila-Davao-Manila

International flights

PR 507/508 Manila-Singapore-Manila
PR 501/512 Manila-Singapore-Manila
PR 306/307 Manila-Hong Kong-Manila
PR 418/419 Manila-Busan-Manila
PR 468/469 Manila-Seoul (Incheon-Manila)
PR 730/731 Manila-Bangkok-Manila
PR 597/598 Manila-Saigon (Ho Chi Minh City)-Manila
PR 736/737 Manila-Bangkok-Manila
PR 654/655 Manila-Riyadh-Manila
PR 684/685 Manila-Doha-Manila
PR 682/683 Manila-Dammam-Manila
PR 658/659 Manila-Dubai-Manila
PR 432 Manila-Tokyo (Narita)
PR 408 Manila-Osaka (Kansai)
PR 894/895 Manila-Taipei-Manila
PR 112/113 Manila-Los Angeles-Manila
PR 117 Vancouver-Manila (31 December 2022)
PR 103 Los Angeles-Manila (31 December 2022)
PR 105 San Francisco Manila (31 December 2022)
PR 433 Tokyo (Narita)-Cebu
PR 460/461 Clark-Busan-Clark
PR 502 Singapore-Manila
PR 425 Fukuoka-Manila
PR 526 Kuala Lumpur-Manila
PR 301 Hong Kong-Manila
PR 411 Osaka (Kansai)-Manila
PR 421 Tokyo (Haneda)-Manila
PR 437 Nagoya-Manila
PR 427 Tokyo (Narita)-Manila
PR 100 Manila-Honolulu
PR 732/733 Manila-Bangkok-Manila
PR 537 Manila-Denpasar (Bali)

We are closely coordinating with the aviation authorities on the adjustment of flight schedules and clearances, as the authorities are working expeditiously to resolve this temporary problem.

This is a temporary situation, and we will take all necessary steps to restore normal schedules and bring diverted flights back to their original destination as soon as possible. As always, safety is our top priority, and we seek your kind understanding and patience as PAL works with the authorities and our service partners to make the best of a challenging situation.

Please do not proceed to the airport if your flight is canceled, but instead, avail of the rebooking options below.

If your flight is CANCELLED, you have the option to:
1. Convert your ticket to Travel Credits equivalent to the unused base fare of your ticket. Voucher validity is one year (1) from the date of issuance.
2. Rebook or Reroute your ticket to another flight with available space within 60 days from the original flight in the same booking class or higher within the same cabin class.
3. Refund ticket without penalties, excluding Ticketing Service Charge
For urgent concerns and information, you may reach us via:
- Hotline: (+632) 8539-0000 / (+632) 8855-8888
- Philippines Mobile – (+63) 919-056-2255
- Messenger: https://bit.ly/PALMessenger
- Viber: Search for Philippine Airlines
- WhatsApp: Add us as a new contact (+63) 998-951-4359
- myPAL Web Chat: https://bit.ly/PAL-Web-Chat

Thank you for your kind understanding. Our best wishes for a peaceful 2023.

01/01/2023

Cebu Pacific Advisory No. 2
Flexible Options for Passengers Affected by Airport Navigation Technical Issue
January 1, 2023, 2:30PM

Cebu Pacific advises its passengers that the Philippine Air Traffic Management Center (ATMC) is currently experiencing technical issues which are affecting all operations.

The Civil Aviation Authority of the Philippines (CAAP) is now putting in place emergency protocols to address the situation while fixing the technical glitch, so flight operations can resume as soon as possible. CAAP said the safety of passengers is the priority of the agency and it is better to secure aircraft on the ground to avoid any airborne accident.

All flights have been temporarily put on hold. The list of canceled flights may be viewed here: https://bit.ly/CEBOps-ATMCOutage

We discourage passengers from going to the airport and advise them to monitor their flight status online. Affected passengers have been informed and provided with options (free rebooking, travel fund, refund) through the Manage Booking portal on the Cebu Pacific website https://bit.ly/CEBmanageflight

For all other flights until 12:00PM of January 2, 2023, CEB is also offering flexible options, which include free rebooking and travel fund, to passengers who wish to postpone their trips.

CEB is coordinating with the necessary authorities on when the situation will normalize. We will provide updates as more information becomes available.

22/12/2022

Traveling soon? Keep these Carry-On Baggage Reminders in mind to enjoy smooth and hassle-free travels this holiday season! 🛄

Visit https://bit.ly/PALCarry-OnBaggage for more information.

Got more questions? Just search ! 🔍

21/12/2022

Cebu Pacific Advisory
Peak Travel Reminders for the Holiday Season
December 21, 2022

Cebu Pacific is working closely with airport authorities to ensure a smooth and easy passenger experience during the peak travel season as more people fly to celebrate Christmas and New Year with families and friends.

The Manila International Airport Authority (MIAA) has removed the initial security screening equipment or x-ray machines at the entrances of Ninoy Aquino International Airport (NAIA) Terminal 4 on December 16 and at the NAIA Terminal 3 on December 20.

This is a welcome initiative that Cebu Pacific fully supports as MIAA aims to reduce passenger queues at the airport.

Security personnel are still present to check passengers’ travel documents. Non-passengers have a different entrance where their belongings will still be subject to screening.

Here are friendly reminders to make the travel experience for everyJuan less stressful this holiday season:

1. Be at the Airport early; Expect heavy road traffic

Allot enough travel time going to the airport and be at NAIA early. Make sure to check which Terminal your flight will be taking off from. Cebu Pacific (5J) passengers must proceed to NAIA Terminal 3, while Cebgo (DG) passengers must head to NAIA Terminal 4.

Be at the Airport at least three (3) hours before a domestic flight, and at least four (4) hours before an international flight. Passengers traveling to Dubai are allowed to check in as early as seven (7) hours before departure.

2. Check in Online

Check in via the official CEB mobile app or via the Manage Booking section of the CEB website. Both options are available from seven (7) days up to one (1) hour before scheduled time of departure for domestic flights; and up to four (4) hours before scheduled departure for international fliers.

Guests must also update contact details on their bookings so they will be notified of pre-flight reminders and flight changes.

Passengers travelling domestically, who have checked-in online and do not have bags to check-in, may proceed straight to the boarding gate.

3. Check Flight Information

All check-in counters close one (1) hour before the scheduled time of departure to ensure there is ample time for all necessary pre-flight procedures. We encourage passengers to immediately proceed to their respective boarding gates. Boarding commences 45 minutes before the scheduled departure.

Updated flight information may be viewed at https://www.cebupacificair.com/flight-status

4. Self-Tag Luggage for Select Domestic Destinations

Guests flying out of select domestic destinations (Manila, Davao, Clark, Cagayan de Oro, General Santos, Bohol, Iloilo, and Zamboanga) are reminded to self-tag their check-in luggage at the designated kiosks at the airport, prior to proceeding to counters for bag drop.This is in line with the airline’s contactless flight procedures.

5. Single Hand Carry and Exemptions

Passengers must bring only one carry-on bag for a more convenient flight experience. The carry-on bag must not exceed 7kg in weight and can fit in the overhead bins or under the seat.

CEB has exempted items that are allowed aside from the single hand carried bag:

· Gadgets or food items that cannot be checked-in;

· Items purchased inside the airport (requires proof of receipt);

· Assistive or medical items such as walking canes, foldable walkers;

· Baby food and necessities for passengers traveling with infants;

· Or a small bag that can fit under the seat.

6. Checked Baggage Policy

Passengers are encouraged to purchase prepaid baggage before proceeding to the airport through the CEB website and mobile app. CEB has implemented a per piece baggage policy which applies to all passengers with checked baggage. A passenger may choose either a 20kg or a 32kg check-in baggage, or a maximum of the (2) two options.

Any excess in size, weight and pieces are subject to oversized baggage fee, excess baggage fee and/or extra Bag Fee.

We are grateful to everyJuan for choosing to fly with us this holiday season. We look forward to more travels with you, your friends, and your families in 2023. CEB now flies to a total of 34 domestic and 19 international destinations.

Visit www.cebupacificair.com or message Charlie the Chatbot on the website for more information.

16/12/2022

01/12/2022

Traveling with PAL? ✈

Here's Philippine Airlines' updated list of terminal assignments for departure and arrival, which will be effective starting December 1, 2022.