05/03/2021
FREQUENTLY ASKED QUESTIONS for reference only.
Q: Why is the promo for 80 pesos or 80 php or 25 php fare, but the tickets are still 500-1000 php?
A: 1 php or 80 php, or 25 php is BASE fare only. Airlines still has added charges, like ADMIN FEE, FUEL SURCHAGES, and TAX and SERVICE Fees. You can see all the charges in the receipt given to the passenger.
Q: What are the requirements when traveling?
A: We can give you the requirements that we can see on airlines websites but that is not real time. The best is to ask LGU where you are going. Because we just book and we are not IATF.
Q: Need pa ba magpa-swab test?
A: Again, contact you respective LGU of destination.
Q: What if ma-cancel yung flight?
A: Two options are available there: REFUND OR REBOOK. The refund will take 10 months before I get it based on my experience. There is no payment in the rebook, you will just pay for the fare difference.
Q: Is there an entrance fee at the airport?
A: Everyone can go to the airport. But not everyone is allowed inside. As long as there is confirmed ticket and request, you will be able to enter.
Q: Until when is the promo?
A: We don't know that. The promo has limited seats and especially now that only limited capacity can ride. So if the ticket goes down to 1500, book it now.
Q: Can a minor travel?
A: 12-17 years old above po ay considered adult na, pero need pa rin ang parent consent. below 12 years, need talaga ng presence ng adult. Pero case to case basis yan.
THANK YOU