05/09/2024
Dear Valued Clients,
We understand how difficult this has been, and we want to express our deepest gratitude for your patience as we work through these challenges. Today, we’re sharing an updated list of clients who have:
— Received full refunds
— Received partial refunds
— Successfully converted their refunds into new bookings
For our clients still awaiting updates, please note that the remaining refund statuses fall under the ongoing third batch, which includes clients affected when the pandemic first began.
We are committed to seeing this through for everyone. Your understanding and trust mean the world to us. If you have any questions, please don’t hesitate to reach out at [email protected] or [email protected] — we also send out updates via email every Monday.
Thank you all!
* Please note that the names listed refer to the lead guest on each booking.
