30/10/2022
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As of 07:00PM today, October 29, 2022, AirAsia Philippines has sent notifications to passengers affected by the retiming due to inclement weather brought about by Typhoon Paeng. โฃโฃ
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All affected passengers may avail of the following:โฃโฃ
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๐๐จ๐ฏ๐ ๐
๐ฅ๐ข๐ ๐ก๐ญ ๐จ๐ฉ๐ญ๐ข๐จ๐ง: Change to any new travel date within 30 days from the original departure date.โฃโฃ
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๐๐ซ๐๐๐ข๐ญ ๐๐๐๐จ๐ฎ๐ง๐ญ: Retain the value of the flight booking in the guestโs AirAsia BIG Member account for future travel with AirAsia to be redeemed within 730 calendar days (2 years) from the issuance date. The travel date of the new booking can fall on any date within the published flight schedule on airasia.comโฃโฃ
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๐๐๐๐ฎ๐ง๐: Access AVA (Allstar Virtual Assistant) through the airasia Super App to facilitate refund requests.โฃโฃ
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For more information on the affected flights, visit bit.ly/3TRg3jqโฃโฃ
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We sincerely hope for everyoneโs understanding. AirAsia joins the nation in praying for the wellbeing of our kababayans as we weather the impact of Tropical Storm Paeng.
