eSky Customer Service

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Avianca’s rare A330-300, seen from the TWA Hotel at JFK Airport, New York.
08/12/2023

Avianca’s rare A330-300, seen from the TWA Hotel at JFK Airport, New York.

🚨Avianca flight   from Madrid (MAD) to Bogota (BOG) is declaring an emergency after the flight deck shut one engine down...
08/12/2023

🚨Avianca flight from Madrid (MAD) to Bogota (BOG) is declaring an emergency after the flight deck shut one engine down due to loss of oil: https://www.radarbox.com/flight/AV11✈️

Follow us on X for more updates:
Twitter.com/RadarBoxCom

Dear Customers,Because of the many questions we receive, we would like to inform you that our consultants handle the req...
08/12/2023

Dear Customers,

Because of the many questions we receive, we would like to inform you that our consultants handle the requests on a regular basis. Currently, the number of requests is above average and around 99% of them regards the possibilities of travelling or refunds in connection with the COVID-19 pandemic.

In order to expedite the process, we decided to suspend the possibility to contact us by phone. Because of that, we were able to speed up the handling of requests, but most importantly the processing of the refunds. We consider it a priority in the current situation. We automatized the processes in order to contact the customers with regard to the refunds even before notify us themselves. If you want to contact us despite this, use the contact form: https://esky.link/zHqsv

At the same time, we want to assure you that we monitor the situation continuously and we focus on the communication with the airlines in order to guarantee and reduce the waiting time for a refund. We introduced a number of improvements to speed up the communication process. We are doing everything in our power to handle the requests and refunds as fast as possible.

Below you will find the most important information for travellers regarding the handling of the orders:

1. If your travel is in the next few days and your itinerary changed, we will inform you about it by phone or an e-mail and introduce available solutions immediately.

2. If your travel is no sooner than in 2 weeks, wait before contacting us. Because of the constantly changing situation, airlines and other partners verify their rules regarding travel on a daily basis. To make sure we have the most current information for you, wait a couple of days.

If you want to contact us despite this, use the contact form: https://esky.link/zHqsv
Because of this, we will be able to handle your request faster and more efficiently, and your inquiry will be sent directly to the person carrying on your order.

Our priority are requests from the customers with near departure date and we process them first. Customers with flights planned further in the future are asked for patience.

Thank you in advance for your understanding of this unique situation.

eSky Team

We invite you to travel to properties where everything is designed to make you feel like you are in paradise. Swimming p...
06/12/2023

We invite you to travel to properties where everything is designed to make you feel like you are in paradise. Swimming pools, excellent service, stunning views and comfortable beds are just the beginning.

Discover the seven best hotels in the world!

 I have prepared a list of some Austrian Alpine resorts  where fans of blue routes will feel at home, along with a note ...
06/12/2023



I have prepared a list of some Austrian Alpine resorts where fans of blue routes will feel at home, along with a note of caution.

Check it! 👉 http://esky.link/AEa81

Delicious food, private pool, boho swings, positive energy and tropical vibe... ✨🌴🥥 This is Ula - a unique beach bar in ...
06/12/2023

Delicious food, private pool, boho swings, positive energy and tropical vibe... ✨🌴🥥 This is Ula - a unique beach bar in the heart of Ras Al Khaimah (United Arab Emirates).

✈ Nearest airports: Dubai, Abu Dhabi

Are you ready for a flavorful adventure around the world? 🌮🍜🍚 Which of these mouthwatering options would you choose for ...
06/12/2023

Are you ready for a flavorful adventure around the world? 🌮🍜🍚 Which of these mouthwatering options would you choose for your culinary journey? React with the right emoji!

Teddy bears, flowers, chocolates – it was all there. This year, surprise your other half with a trip together. They say ...
06/12/2023

Teddy bears, flowers, chocolates – it was all there. This year, surprise your other half with a trip together. They say love is about facing the same direction together. So this Valentine’s Day, plan a trip to… But where to?

✈ Flight to Amsterdam from 46 GBP or Flight+Hotel from 142 GBP? Your favourite destination is now boarding!✈👌Attention s...
29/11/2023

✈ Flight to Amsterdam from 46 GBP or Flight+Hotel from 142 GBP? Your favourite destination is now boarding!✈👌
Attention smart travellers!! Our limited-time offers are first come, first served so act now!🔥

Flight to Madeira from 48 GBP or Flight+Hotel (7 nights) from 156 GBP? Your favourite destination is now boarding!✈👌Atte...
29/11/2023

Flight to Madeira from 48 GBP or Flight+Hotel (7 nights) from 156 GBP? Your favourite destination is now boarding!✈👌
Attention smart travellers!! Our limited-time offers are first come, first served so act now!🔥

Merry Christmas! 🎄 We hope you're having a wonderful time celebrating this special time!👉 Check out our amazing holiday ...
29/11/2023

Merry Christmas! 🎄 We hope you're having a wonderful time celebrating this special time!
👉 Check out our amazing holiday surprise and find out what destinations are written in your stars for 2023 🌟

✈ Flight to New York City from 280 GBP or Flight+Hotel (7 nights) from 584 GBP? Your favourite destination is now boardi...
29/11/2023

✈ Flight to New York City from 280 GBP or Flight+Hotel (7 nights) from 584 GBP? Your favourite destination is now boarding!✈👌
Attention smart travellers!! Our limited-time offers are first come, first served so act now!🔥
This is today's final deal! Want more? Head to eSky.co.uk 🌎

Get inspired with eSky!✈❄
29/11/2023

Get inspired with eSky!✈❄

Ready for a heart-led adventure? ❤ Ours are pointing straight to Belgium! Join the adventure and meet us there for waffl...
29/11/2023

Ready for a heart-led adventure? ❤ Ours are pointing straight to Belgium! Join the adventure and meet us there for waffles, chocolates, and non-stop fun! 🛤️🇧🇪

Like this post if you're on board with this idea! 😍

Summertime in the middle of the winter? ☀ It's possible!
29/11/2023

Summertime in the middle of the winter? ☀ It's possible!

Cyber Monday with eSky! 💙✈ Best travel deals are waiting for you here 👋
27/11/2023

Cyber Monday with eSky! 💙✈ Best travel deals are waiting for you here 👋

Strap in for Cyber Monday travel deals! 💙Flight to Gdansk from 8 GBP or Flight+Hotel from 55 GBP? Book your favourite de...
27/11/2023

Strap in for Cyber Monday travel deals! 💙
Flight to Gdansk from 8 GBP or Flight+Hotel from 55 GBP? Book your favourite deal at Cyber Monday prices — boarding starts now! ✈👌
Attention all travellers! eSky's limited offers are available on a first come, first served basis 🔥

Flight to Antalya from 44 GBP or Flight+Hotel (7 nights) from 135 GBP? ✈🏨 Book your favourite deal at Cyber Monday price...
27/11/2023

Flight to Antalya from 44 GBP or Flight+Hotel (7 nights) from 135 GBP? ✈🏨 Book your favourite deal at Cyber Monday prices — boarding starts now! 👌 Attention all travellers! eSky's limited offers are available on a first come, first served basis 🔥
This is today's final deal! Want more? Head to www.eSky.co.uk/deals

There are not enough words to express what we feel! We are helping our teammates and their families.We have suspended ti...
27/11/2023

There are not enough words to express what we feel!

We are helping our teammates and their families.
We have suspended ticket sales from Russian airlines in 50 countries where we operate.
We have shut down our operations on our Russian server.

Are you about to travel with your little ones? Buckle up and get ready for a smooth journey with our tried-and-true trav...
27/11/2023

Are you about to travel with your little ones? Buckle up and get ready for a smooth journey with our tried-and-true travel tips! 👪✈

1⃣ At most airports, you'll find convenient stroller rental services for children. If you don't have your own or it's been checked in, this is an absolute lifesaver.

2⃣ Ensure your children's entertainment before boarding the plane - seek out playgrounds or other attractions (many airports have dedicated kids' corners). Active and tired children are more likely to relax quickly on the flight 😊

3⃣ Avoid being the first to board 👉 nothing beats waiting for 30 minutes on the plane as everyone else trickles in.

4⃣ Delight your little ones with a travel-themed bingo game 👉 include highlights from your itinerary and engage them in an interactive exploration of their surroundings.

5⃣ Instead of a conventional hotel, consider reserving an apartment with a well-equipped kitchenette - effortlessly whip up a quick breakfast or your child's favorite meal. Use eSky filters to find a suitable option.

6⃣ Don't forget to pack compact card games like UNO or Dobble - they take up minimal space, provide instant entertainment, and help pass the time or amuse the youngest travelers.

What would you add to the list?

Raise your hand if you consider yourself a true foodie 🍝🙌 Great news 👉 we've got a special treat just for you 😉 Check ou...
27/11/2023

Raise your hand if you consider yourself a true foodie 🍝🙌 Great news 👉 we've got a special treat just for you 😉 Check out our recent article and find out more about Europe’s tastiest cities.

https://esky.link/Xfge4

Need a boost of energy? Are you already longing for summer? Looking for a warm destination for winter? ☀ We can help you...
24/11/2023

Need a boost of energy? Are you already longing for summer? Looking for a warm destination for winter? ☀ We can help you find it! We have prepared deals for a quick trip full of sunshine as well as longer, exotic holidays. Choose something for yourself and recharge your batteries! 👉 https://esky.link/APorH

Ghosts in the courtyard, dark interiors and centuries-old crimes. In our latest blog article, we have collected some cre...
24/11/2023

Ghosts in the courtyard, dark interiors and centuries-old crimes. In our latest blog article, we have collected some creepy hotels that could easily appear in a horror film.

Interested? Check them out! 👉 http://esky.link/AElw3

🚨 ATTENTION: BEWARE OF SCAMMERS 🚨 Protect yourself on LinkedIn!❗ Recently, we've been made aware of a   that has affecte...
24/11/2023

🚨 ATTENTION: BEWARE OF SCAMMERS 🚨 Protect yourself on LinkedIn!

❗ Recently, we've been made aware of a that has affected some of our LinkedIn connections. are posing as eSky recruiters, reaching out to individuals and attempting to deceive them. We want to clarify and emphasize the following key points to help you identify and protect yourself from these scams:

1️⃣ eSky NEVER requests money during the recruitment process: We never ask candidates for any form of payment or fees as part of our recruitment process. If anyone claims to be an eSky recruiter and requests money, it is a scam.

2️⃣ We don't contact candidates via WhatsApp, Telegram or any other apps: Our official communication channels are email and phones. Our recruiters may contact you via phone using the number you provide in your application. If a recruiter reaches out to you via direct message on LinkedIn, make sure to check their profiles carefully.

3️⃣ Be cautious with unsolicited messages: Scammers may reach out to you without any prior interaction. Always double-check the profiles of people who contact you. Genuine recruiters have complete LinkedIn profiles with a significant number of connections and endorsements.

4️⃣ Report suspicious activity: If you suspect that you have been contacted by a scammer, please report it to [email protected]. This will help protect others from falling victim to similar scams.

🙌 We are sorry for any inconvenience these scammers may have caused you. Rest assured, we are taking steps to address this issue and prevent further attacks 🛡

Stay vigilant and safe! 💪

Who can relate? 😉🌴
22/11/2023

Who can relate? 😉🌴

Go where love blooms! 💕🌸
22/11/2023

Go where love blooms! 💕🌸

The capital of Lapland is definitely one of the most magical places to visit in December ✨ Read our latest article and l...
20/11/2023

The capital of Lapland is definitely one of the most magical places to visit in December ✨ Read our latest article and learn more about the the Santa Claus village! 🎅 Who knows, maybe we'll inspire you to travel to this fairy-tale-like destination? 🌎❄

Happiness... is a day at the beach! Luckily, Europe is known for thousands of miles of pristine coastlines and picturesq...
18/11/2023

Happiness... is a day at the beach! Luckily, Europe is known for thousands of miles of pristine coastlines and picturesque beaches 🌊✈ What's the most beautiful european beach you've ever seen?

📍 Benagil Cave, Algarve, Portugal

Are you looking for the perfect Valentine's Day getaway? 😍✈Discover Europe's most romantic cities 💕👉✨ https://esky.link/...
17/11/2023

Are you looking for the perfect Valentine's Day getaway? 😍✈Discover Europe's most romantic cities 💕

👉✨ https://esky.link/EjzwA

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Telefon

+442038074612

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