04/10/2015
Job purpose: AL KHOR, QATAR
The Security Manager in addition to monitoring security operations activities, he works to improve organization’s market position and achieve financial growth. He defines long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. He will also help manage existing clients and ensure they stay satisfied and positive.
He must be committed to and do what it takes to provide the clients with top quality security services. The position must also build, improve, and maintain effective professional relationships with both clients and employees.
Education Qualification:
- Degree holder
- Additional studies “Diploma/ MBA/ Certificates” in Security & investigations, Business Development & Management.
Duties:
1. Delivery of high quality client service through regular contact with clients, evaluating service quality, and initiating proactive corrective action when necessary.
2. Monitor, guide, and advise regarding work schedules of security personnel to ensure efficient operations as per the client/ contract requirements.
3. Sound judgment is required as decisions made are often major and affect relationships with customers, vendors, suppliers, and employees.
4. Organizing and directing staff/team work and coordinating such activities to a successful conclusion.
5. Frequent contact to exchange information with all levels of line, regional and corporate management, as well as external relationships.
6. Review, evaluate, recommend changes and/or develop and implement new programs as requirements and customer needs change.
7. Analyze operational and financial indicators to improve company performance.
8. Develop business plan and budget development and monitor progress against short-and long-term business objective.
9. Take a proactive role in communicating with the clients and meeting their needs; meet with regularly, listen to issues, provide security and technical expertise and solutions to ensure complete client satisfaction.
10. Through knowledge of reviewing and submitting tender related quotes.
11. Regular follow up with clients for outstanding payment collection.
12. Efficiently interface with Directors & other Supporting divisions and negotiate realistic deadlines for needed services and requirements.
13. Oversee and co-ordinate all QSS activities in support of operations on a daily and as required basis.
14. Ensure that security plans are implemented, updated, revised and tested on a regular basis.
15. Make regular recommendations leading to a state of continuous improvement and constant security enhancement.
16. Ensure that QSS Standard Operating Procedures (SOP) are followed at all times.
17. Conduct effective performance evaluations and mentor all personnel through formal channels.
18. Participate in improving and taking company to the next level, to be "Top of Mind" when clients think security.
Experience:
- Total Exp. Of 10 to 15 years with minimum 05 years in managerial level in a big structure security companies. (2000 to 3000 employees)
- Gulf experience is added advantage.
Skills:
- Networking, Persuasion, Prospecting, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Identification of Customer Needs and Challenges, Market Knowledge, Meeting Sales Goals, Professionalism, CRM, and Microsoft Office.
- Tenacious & creative sales approach.
- Curious and inquisitive.
- Driven and motivated by results.
- Organized with good attention to detail.
- A self-starter who can spot new opportunities.
- Able to work as part of wide and varied team.
- English and Arabic fluency.
Benefits:
- Basic salary Q.R. 10000 to 12000 per month.
- Family accommodation after completion of six month probation period.
- Joining ticket.
- Car with fuel & mobile.
- Health card.
- Yearly ticket for him and wife.
- Leave and gratuity as per Qatar Labor Law.
- Yearly incentives based on the profit achievement.
