Air Claims 4U

21/12/2019

We hope you have safe, on time flights this holiday season.

Merry Christmas and happy New Year to you.

However this holiday season passengers may encounter delays and cancellations and AirClaims4u can help get you compensation. Please save this post and share it with friends and if you need us we are right there ready to help.

Merry Christmas everyone from AirClaims4u

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Here are some details about us.

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Information

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at

http://airclaims4u.com

if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

17/12/2019

Possible flight delays at European airports this Christmas.

In last nights test Santa flights in preparation for Christmas an accident described by the airline as a “low flying Santa event” occurred.

Fortunately Santa is ok and Christmas is not cancelled.

However this holiday season passengers may encounter delays and cancellations and AirClaims4u can help get you compensation. Please save this post and share it with friends and if you need us we are right there ready to help.

Merry Christmas everyone from AirClaims4u

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Here are some details about us.

PLEASE help us grow our family owned business by SHARING our posts and clicking LIKE. Your help with this is most appreciated.

Information

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at

http://airclaims4u.com

if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

16/12/2019

Why do airlines often serve peanuts?

It was really the emergence of Southwest Airlines in 1971 that established free peanuts as an airline-specific snack. The carrier was able to get around airfare regulations by operating only within Texas, which launched a fare war with rivals. The airlines marketed their low prices as “peanut fares,” and Southwest eschewed full meals in favor of serving the very cheap nuts in alignment with their budget-conscious messaging.

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Information

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at

http://airclaims4u.com

if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

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16/12/2019

Possible flight delays at European airports this Christmas.

Airport authorities have advised you check in early as they are expecting a large number of passengers with similar passport photos at the airport at Christmas.

Snowy white beards saying ho ho ho it could be chaos.

Merry Christmas

Here are details of our flight claim handling services.

PLEASE help us grow our family owned business by SHARING our posts and clicking LIKE. Your help with this is most appreciated.

Information

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at

http://airclaims4u.com

if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

16/12/2019

Flight attendant prevents 'potential disaster' after spotting ice on aircraft's wings just seconds before take-off, report reveals

Flight attendant noticed 'significant' amount of snow building up on plane wings
• Captain made no mention of de-icing in their pre-flight announcements
• They alerted the cabin crew as the plane moved towards the runway - the pilots agreed with them and taxied to a holding area
• Due to heavy snow continuing to fall the runway was closed and flight cancelled

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Information

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at

http://airclaims4u.com

if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

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• Incident was revealed in an anonymous report to the Civil Aviation Authority
A flight attendant helped prevent a 'potential disaster' after spotting ice on an aircraft's wings seconds before take-off, a new report has revealed.

The plane was about to enter the runway when the concerned attendant alerted the pilots, forcing them to abandon the departure.

Details of the incident were released by the Confidential Human Factors Incident Reporting Programme (Chirp), which was set up by the Civil Aviation Authority to encourage airline crew to anonymously raise safety concerns.
In the public report, the unnamed attendant said they noticed 'a significant layer of snow accumulating on the wings' as they closed the aircraft door after boarding.

A flight attendant helped prevent a 'potential disaster' after spotting ice on an aircraft's wings seconds before take-off, it had emerged in a new anonymous report to the Civil Aviation Authority. The plane was not de-iced before it taxied for takeoff (stock photo of de-icing)"

A flight attendant helped prevent a 'potential disaster' after spotting ice on an aircraft's wings seconds before take-off, it had emerged in a new anonymous report to the Civil Aviation Authority. The plane was not de-iced before it taxied for takeoff (stock photo of de-icing)

Then during the captain's preflight announcement to passengers, no mention was made of de-icing the plane, despite this usually being the case, especially in snowy conditions.

'I found (this) strange but still I didn't say anything because I was still sure that they were going to do it,' they added.
'I was also thinking that, as experienced pilots, they must know what they are doing and it wasn't my place to tell them how to do their job.'

During the safety demonstration, the attendant said they heard the flight crew lock the flight deck door and start the aircraft and it became clear the pilots 'had no intention of de-icing the aircraft.'

During the captain's preflight announcement to passengers, no mention was made of de-icing the plane, despite this usually being the case, especially in snowy conditions (stock photo)"

During the captain's preflight announcement to passengers, no mention was made of de-icing the plane, despite this usually being the case, especially in snowy conditions

By the time the safety demonstration had finished, the plan was already at the holding point ready to enter the runway.
'Therefore, before beginning to secure the cabin, I told the SCCM (senior cabin crew member) that there was a significant layer of snow on the wings and that it would be a good idea to let the pilots know,' they wrote.
'They looked at the wings and agreed with me and called them.'
The pilots initially replied to 'stand by' before entering the runway and then turning around to taxi to a holding area.
They then made an announcement to inform passengers what was happening, and entered the cabin to inspect the wings from the windows. After confirm there was ice, the captain confirmed the plane would need to be de-iced.

The attendant added that they were called by the captain to thank them for bringing the ice to their attention and explained that they had only seen snow on the wing during pre-flight checks but no ice

The attendant added that they were called by the captain to thank them for bringing the ice to their attention and explained that they had only seen snow on the wing during pre-flight checks but no ice

'So much snow was falling that even after de-icing the right wing, the snow was building up again whilst the opposite wing was being de-iced,' the reporter added.

Due to continuing snow fall the runway was eventually closed and the flight cancelled.
The attendant added that they were called by the captain to thank them for bringing the ice to their attention and explained that they had only seen snow on the wing during pre-flight checks but no ice.
Responding to the report, a CHIRP spokesman said: 'If any member of cabin crew has any concerns relating to potential ice or snow on the wings or if they are unsure as to if de-icing has been completed, they must raise these as soon as possible with both the SCCM and the operating Captain.
'It must never be assumed that someone else has already spotted a potential safety issue – it is better to report something twice than not at all.'

They continued: 'Remember that the most important thing in such incidents is to report your concerns as soon as possible.'

By William Cole For Mailonline 14 Dec 2019 read full story at website)

15/12/2019

Advice about flying with a Guide Dog from Guide dogs . org in the uk

As with all more complex journeys, you should first consider if it is appropriate to undertake the journey with your dog. If you are not sure, you should contact your local Guide Dogs Mobility Team or the assistance dog organisation who trained your dog for advice.
READ More after this message about Air Claims 4u
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We are honest with our customers. If you have a delayed or cancelled flight you can claim yourself and save paying us a percentage of what we get for you.
However think about this please. The airline that delayed you, know they delayed you, they have your ticket information, your bank or credit card detail they could pay you in the click of a mouse without making a claim.
why don't they? the answer is they don't want to pay you and think by making you fill out forms, be rejected first time, given excuses etc you will forget the claim. only a tiny percentage of people actually get paid by the airline when they make a claim.
compare that to a company like ours, we fight for you and we know the airlines trick before they start.
That's why we say using us will benefit you more in the end.
AIRCLAIMS4U.com
If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.
Choose the top rated company to help you make a claim.
Always check at
http://airclaims4u.com
if you think you have a claim.
They do all the work so you don’t have to. You can also go back several years and still claim
PLEASE help us grow our family owned business by SHARING our posts and clicking LIKE. Your help with this is most appreciated.
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You should inform the airline, tour operator or booking agent booking the flight that you intend to fly with a guide or assistance dog. This should ideally be done at least 48 hours before flying, although every reasonable effort should be made by the airline to accommodate a guide or assistance dog if less notice is unavoidable.
It is also advisable that you contact the airport and airline you are flying with directly, even if booked through a third party, to ensure that everything is put in place to support you and your guide or assistance dog on the day of travel.
Airlines are entitled to ask for evidence that a guide or assistance dog is trained by, what is known as, a recognised training organisation. A list of qualifying training organisations can be found on the International Guide Dogs Federation (IGDF) or Assistance Dogs International (ADI) websites.
Airlines may accept your Guide Dogs or assistance dog ID book as pre-flight booking documentary evidence that your dog is trained by a recognised training organisation, with the ID tag on the dog’s collar, harness or jacket, helping to confirm the dog’s status as being trained by a recognised organisation. Documentation evidence can also be supplied by a Guide Dogs Mobility Team, or through the assistance dog organisation who trained your dog.
As a part of the booking process, the booking agent or airline should agree with you where the Persons with Reduced Mobility (PRM) agent is to meet you within the airport boundary, to es**rt you through the airport and onto the aircraft. This can be any agreed point in the airport, railway terminus, car park, taxi drop off, bus station or terminal building.
Before passing through security and departures, you should be offered the opportunity, and assisted by the PRM agent, to take your dog to spend (relieve itself) at the designated spending facility. The same agent may also run through a checklist when checking-in, to ensure that you have the appropriate PETS passport or other paperwork for your dog to leave and re-enter the country.
You should then be es**rted through security, supported in departures and then es**rted through to the gate and onto the aircraft. You and your dog should be boarded on the aircraft first, along with other PRM passengers, to ensure you are comfortably seated before other passengers embark.
Unlike pet dogs, recognised guide and assistance dogs are permitted to travel with their owners in the cabin of the aircraft with UK, European and most international air carriers, who will provide floor space in an adjoining seat or across the bulkhead, usually at no additional charge to guide and assistance dog owners. However, you should check with your airline as some will provide additional floor space at a reduced cost.
Dependent on the carrier you fly with, your dog may be provided with floor space in the seat next to you, however, some airlines will expect your dog to lay across your feet in the bulkhead row. Both scenarios are possible, so it is worth considering, based on the length of the journey, or the size of your dog, which airline offers you and your dog the best option.
Guide Dogs has worked with Easyjet with the support of other members of the UK air industry, through their representative body Airlines UK, to produce a guide on the mandatory use of dog restraining harnesses in the cabin of an aircraft. This guide covers; What is a restraining harness? When should it be used? And the types of harness which are not appropriate as restraints when travelling by air.
It is also worth thinking about water for your dog during a flight. Unfortunately, this is restricted through airport security (please check before travel what you are permitted to take through security), however, water can be bought in the departure area of the airport or on the aircraft and may be provided free of charge by aircraft cabin staff. Ice cubes are sometimes an alternative to water, which can usually be provided by cabin staff, and reduce the risk of spillages.
If you are looking to undertake long-haul flights with your dog, on journeys over three hours, you may wish to consider additional provision for your dog, details of which are outlined in the Welfare considerations page.
You will need to check with your airline or booking agent, about the procedures for processing your dog, at your destination airport, on entry to that country or prior to your return journey to the UK, as these may be different to the UK in terms of processes and the paperwork required.
On returning to the UK, you will be met by a member of PRM or Animal Health staff on the aircraft or inside the terminal building, to go through PETS checks before allowing your dog to re-enter the UK. Information about the Pets Travel Scheme and what is required on return to the UK can be found on the Pet Travel Scheme (PETS) page of this website.
If requested, the PRM agent should then accompany you through Border Control, baggage reclaim and on to an agreed point in the airport boundary where you are being met, or are undertaking your onward journey.

15/12/2019

We are honest with our customers. If you have a delayed or cancelled flight you can claim yourself and save paying us a percentage of what we get for you.

However think about this please. The airline that delayed you, know they delayed you, they have your ticket information, your bank or credit card detail they could pay you in the click of a mouse without making a claim.

why don't they? the answer is they don't want to pay you and think by making you fill out forms, be rejected first time, given excuses etc you will forget the claim. only a tiny percentage of people actually get paid by the airline when they make a claim.

compare that to a company like ours, we fight for you and we know the airlines trick before they start.

That's why we say using us will benefit you more in the end.



AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at

http://airclaims4u.com

if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim

PLEASE help us grow our family owned business by SHARING our posts and clicking LIKE. Your help with this is most appreciated.

14/12/2019

You don’t NEED a company like ours to make a airline delay claim.

Many people know they can make a claim against an airline.

Many people will tell you it’s easy to do yourself.

At AirClaims4u we are HONEST with you, you can do it yourself and not use us!

What?
Why say that?

We think it’s better to use us than do it yourself.

It’s a matter of choice. We do this type of claim all day every day, we are more likely to succeed.

If the airline wanted to pay you compensation easily you wouldn’t need to make a claim as they know your flight was delayed and could just issue it if they wanted to.

They don’t do it like that because they bank on you forgetting, messing it up, accepting the refusal they give you. We don’t accept their nonsense and excuses not to pay, we fight for you.

Some people do their own plumbing and electric work, represent themselves in court etc others don’t have the time or skill so use a PROFESSIONAL.

Most Air claim companies would NEVER say you can do it yourself for fear of losing customers but we take the view you want a company that’s honest and transparent.

That’s why in our opinion you should consider using us.

PLEASE help us grow our family owned business by SHARING our posts and clicking LIKE. Your help with this is most appreciated.

Information

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at

http://airclaims4u.com

if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

14/12/2019

$40,000 olives.

In 1987 American Airlines saved $40,000 by removing 1 olive from each salad on the first class menu.

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Information

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at

http://airclaims4u.com

if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

PLEASE help us grow our family owned business by SHARING our posts and clicking LIKE. Your help with this is most appreciated.

13/12/2019

AIR TRAFFIC Christmas Eve
WARNING @@@@@

Air traffic control have warned of potential flight delays as a regular North Pole flight enters Air space.

Flight Santa 001 is expected to be taking off and landing all over the world and has not filed a flight plan with the FAA

If your flight is delayed by Santa sorry there is no compensation payable. However for other reasons then contact us to help.

Merry Christmas everyone.

PLEASE help us grow our family owned business by SHARING our posts and clicking LIKE. Your help with this is most appreciated.

Information

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at

http://airclaims4u.com

if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

12/12/2019

Hi welcome to our site. We are here to help travelers . Mostly with claims against airlines. If you have had a flight cancelled or delayed or maybe refused boarding, then contact us and we might be able to get you compensation. there is lots of travel stories on our page that are worth a read. Thanks airclaims4U.com PLEASE help us grow our family owned business by SHARING our posts and clicking LIKE. Your help with this is most appreciated.

Information

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at

http://airclaims4u.com

if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

12/12/2019

Airlines Get It Right sometimes as this video shows. However if they don’t we can help.

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Information

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at

http://airclaims4u.com

if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

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https://youtu.be/zIEIvi2MuEk

Thanks to a team of merry WestJetters and the power of technology, we've learned that miracles really do happen. Read our blog post to learn more about this ...

10/12/2019

Christmas air travel DELAY

With issues such as unpredictable weather and air traffic control restrictions, Manila International Airport took the top spot as the worst airport to fly out from during Christmas as more than 41% of its total flights failed to take off on time, a new report from Online Casino (OCCA) revealed.

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Information

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at

http://airclaims4u.com

if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

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Looking at 49 of the busiest airport hubs around the world, the ‘New World Map’ report ranked airports based on the number of flights leaving after their scheduled departure time – specifically between 21 and 25 December 2018.

Ranked second to Manila, the report said that the Chhatrapati Shivaji International Airport in Mumbai witnessed more than 13,500 flights leave its runway during the Christmas season and 38% of those experiencing a delay.

The third worst airport in the list was Frankfurt International Airport where 35% of the total 18,003 flights it witnessed during Christmas were delayed.

Following the aforementioned airports were Sao Paulo’s GRU Airport, Munich International, Kuala Lumpur International and Paris-Charles De Gaulle – all of which saw a total of 33% of flights delayed.

Among the airports in the UK, London Heathrow was ranked as the worst airport to fly from with only 70% of flights being on time, followed by London Gatwick with 71%.

According to the report, airports in China won the top three spots in terms of punctuality. Shanghai Hongqiao International Airport was seen as the most reliable hub with 94% of flights being on time, followed by Chengdu Shuangliu and Guangzhou Baiyun Airports, both with 92%.

Chicago O’Hare International Airport was ranked as the busiest airport during Christmas with more than 36,000 flights taking off, saw almost 81% departing on time, the report said.

Highlighting some of the main reasons for delays, the report mentioned air traffic control restrictions, adverse weather conditions, bird strikes, lack of sufficient ground staff, delays in luggage assembly and connecting passengers, and strike action as the most common woes faced by airports during Christmas.

Stressing on how busy airports are during that time of the year, the report said that 467,000 flights are scheduled to take off between 21 and 25 December this year with roughly 70 million people around the world expected to travel.

Commenting on the report, OCCA editor Sophie Bearns said that figures of delayed flights at Manila Airport means that “tens of thousands of people could be delayed when travelling home for Christmas.”

“That’s over 4,700 flights delayed in December… Manila Airport often features as one of the world’s worst airports for not only delays but [long] layovers and [delayed] shuttle transfers between terminals as well.”

Bearns outlined some of the ways passengers could avoid flight delays which included “booking morning flights”.

“This avoids ripple effects of delays an afternoon or evening flight might have incurred,” she said.

She added that scheduling travel in the middle of the week might be another way to dodge delays as “air traffic tends to be less busy so, therefore, less likely to experience delays.”

Bearns said that air travellers can also “choose a smaller airport because flying into a smaller airport means less air traffic and fewer people.”

09/12/2019

Our explanation video

PLEASE help us grow our family owned business by SHARING our posts and clicking LIKE. Your help with this is most appreciated.

Information

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at

http://airclaims4u.com

if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

08/12/2019

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at

http://airclaims4u.com

if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

PLEASE help us grow our family owned business by SHARING our posts and clicking LIKE. Your help with this is most appreciated.

08/12/2019

Are you ready to make a claim for delay or cancelled flights?

http://airclaims4u.com/submit-your-claim/

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PLEASE help us grow our family owned business by SHARING our posts and clicking LIKE. Your help with this is most appreciated.

Information

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at

http://airclaims4u.com

if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

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07/12/2019

Exchanging your travel money
Customers can get caught out when exchanging travel money, not only due to fluctuating exchange rates but also due to admin fees charged by certain bureau de changes.

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Information

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at airclaims4u.com if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

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When exchanging your money, remember that offers the worst exchange rates so either change your currency before you get to the airport, or use a card that offers 0 percent foreign transaction fees for both purchases and ATM withdrawals,” suggests Nicky.

Travellers are always advised to keep an eye on political developments both at home and in their destination country and these can impact the rate of exchange.

Exchanging money in advance of a major political development can bode well for travellers.

Additionally, Money Saving Expert Martin Lewis always recommends planning in advance and opting for a credit card designed specifically for overseas spending.

“If you normally spend abroad on debit or credit cards, while the providers get near-perfect rates, most add an up to three percent‘ non-sterling exchange rate fee’ on top - meaning something that costs £100 costs you £103,” Lewis says.

“Yet specialist overseas credit cards don’t add that fee, so you get the same near-perfect exchange rate as the providers – smashing bureau de change – in every country, every time you go away.

“Just ensure you pay the card off in full each month to minimise the interest.”

07/12/2019

Iceland is NOT an EU country but you can still claim EU compensation as they are part of the scheme.

Flight delays

If your flight is delayed, EU law may entitle you to care and assistance during the delay (which means food, drink and accommodation). Depending on the length and cause of the delay, you may also be able to claim a lump sum in compensation.

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PLEASE help us grow our family owned business by SHARING our posts and clicking LIKE. Your help with this is most appreciated.

Information

AIRCLAIMS4U.com

If your flight was delayed, cancelled or you were denied boarding the airline may have pay compensation.

Choose the top rated company to help you make a claim.

Always check at airclaims4u.com if you think you have a claim.

They do all the work so you don’t have to. You can also go back several years and still claim.

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Short-haul flight
If your short-haul flight is delayed, EU law may entitle you to care and assistance during the delay (which means food, drink and accommodation). Depending on the length and cause of the delay, you may also be able to claim a lump sum in compensation.

Is your short-haul flight covered by EU law?

This page explains your rights under EU law when flying a short-haul journey.

Any flight that covers under 1,500km is short-haul. The distance is sometimes shown on your flight confirmation, or you can check it online.

To be covered by EU law, your flight must be either:

departing from an EU airport and operated by any airline,
or
arriving at an EU airport and operated by an EU airline
(Under this law, EU airports also include those in Iceland, Liechtenstein, Norway and Switzerland.)

Your entitlements

If the law covers your short-haul flight, your airline must look after you once you have been delayed by more than two hours.

This means they must provide:

A reasonable amount of food and drink (often provided in the form of vouchers)
A means for you to communicate (often by refunding the cost of your calls)
Accommodation, if you're delayed overnight (usually in a nearby hotel)
Transport to and from the accommodation (or your home, if you are able to return there)
The airline must provide you with these items until it is able to fly you to your destination, no matter how long the delay lasts or what has caused it.

How it works in practice

If your flight is delayed, many airlines will provide vouchers for you to buy food and drink. If you require accommodation, they may book a hotel and arrange transportation for you.

Sometimes airlines are unable to arrange care and assistance for all passengers. This can happen when staff are stretched during major disruption.

If this happens, in our view you have the right to organise reasonable care and assistance yourself, then claim the cost back later. If you end up paying for things yourself, keep every receipt and do not spend more than is reasonable. Airlines are unlikely to refund you for things like luxury hotels or alcohol. Some will provide guidance on reasonable costs.

Occasionally, airlines refuse to provide care and assistance. If your airline does this, but you are sure you are entitled to help, you can organise it yourself and claim the cost back later. Always keep receipts in this situation.

However, it can take time to complain and get your money back.

If the cause of your delay gives you grounds for compensation, you can claim a lump sum depending on the length of the delay.

For delays of under three hours, you cannot claim compensation
For delays of more than three hours, you can claim €250
The delay length is calculated using the time the flight arrives at its destination (this is based on the time at which at least one door of the aircraft is opened) — not the departure time.

How it works in practice

If you think you have a right to compensation, you will need to lodge a claim with your airline. If they agree you should receive compensation, they will pay you.

It's best to contact your airline or check its website to find out how to apply for compensation. Many airlines will ask you to fill in a form, which is usually the fastest way to claim.

If there's no standard claim form, send the airline a letter. Our standard letter is a good template to help you claim compensation. You can also use it for emails.

The five-hour refund rule

Once your short-haul flight has been delayed for more than five hours, you are entitled to a refund if you no longer wish to travel.
You will also receive a refund for any unused parts of your booking (for instance, the return flight), and a flight back to your departure airport if you've already completed part of your journey.

Compensation for infants

ICETRA view is that compensation is payable at the same rate as that of adults for infants on an infant fare.

Medium-haul flight
If your medium-haul flight is delayed, EU law may entitle you to care and assistance during the delay (which means food, drink and accommodation). Depending on the length and cause of the delay, you may also be able to claim a lump sum in compensation.

Is your medium-haul flight covered by EU law?

This page explains your rights under EU law when flying a medium-haul journey.

Any flight that covers 1,500km – 3,500km is medium-haul. The distance is sometimes shown on your flight confirmation, or you can check it online.

To be covered by EU law, your flight must be either:

departing from an EU airport and operated by any airline
or
arriving at an EU airport and operated by an EU airline
(Under this law, EU airports also include those in Iceland, Liechtenstein, Norway and Switzerland.)

Your entitlements

If the law covers your medium-haul flight, your airline must look after you once you have been delayed by more than three hours.

This means they must provide:

A reasonable amount of food and drink (often provided in the form of vouchers)
A means for you to communicate (often by refunding the cost of your calls)
Accommodation, if you're delayed overnight (usually in a nearby hotel)
Transport to and from the accommodation (or your home, if you are able to return there)
The airline must provide you with these items until it is able to fly you to your destination, no matter how long the delay lasts or what has caused it.

How it works in practice

If your flight is delayed, many airlines will provide vouchers for you to buy food and drink. If you require accommodation, they may book a hotel and arrange transportation for you.

Sometimes airlines are unable to arrange care and assistance for all passengers. This can happen when staff are stretched during major disruption.

If this happens, in our view you have the right to organise reasonable care and assistance yourself, then claim the cost back later. If you end up paying for things yourself, keep every receipt and do not spend more than is reasonable. Airlines are unlikely to refund you for things like luxury hotels or alcohol. Some will provide guidance on reasonable costs.

Occasionally, airlines refuse to provide care and assistance. If your airline does this, but you are sure you are entitled to help, you can organise it yourself and claim the cost back later. Always keep receipts in this situation.

However, it can take time to complain and get your money back.

Claiming compensation

If the cause of your delay gives you grounds for compensation, you can claim a lump sum depending on the length of the delay.

For delays of under three hours, you cannot claim compensation
For delays of more than three hours, you can claim €400
The delay length is calculated using the time the flight arrives at its destination (this is based on the time at which at least one door of the aircraft is opened) — not the departure time.

How it works in practice

If you think you have a right to compensation, you will need to lodge a claim with your airline. If they agree you should receive compensation, they will pay you.

It's best to contact your airline or check its website to find out how to apply for compensation. Many airlines will ask you to fill in a form, which is usually the fastest way to claim.

If there's no standard claim form, send your airline a letter. Our standard letter is a good template to help you claim compensation.

The five-hour refund rule

Once your medium-haul flight has been delayed for more than five hours, you are entitled to a refund if you no longer wish to travel.
You will also receive a refund for any unused parts of your booking (for instance, the return flight), and a flight back to your departure airport if you've already completed part of your journey.

Compensation for infants

ICETRA view is that compensation is payable at the same rate as that of adults for infants on an infant fare.

Long-haul flight
If your long-haul flight is delayed, EU law may entitle you to care and assistance during the delay (which means food, drink and accommodation). Depending on the length and cause of the delay, you may also be able to claim a lump sum in compensation.

Is your long-haul flight covered by EU law?

This page explains your rights under EU law when flying a long-haul journey.

Any flight that covers over 3,500km is long-haul. The distance is sometimes shown on your flight confirmation, or you can check it online.

To be covered by EU law, your flight must be either:

departing from an EU airport and operated by any airline,
or
arriving at an EU airport and operated by an EU airline
(Under this law, EU airports also include those in Iceland, Liechtenstein, Norway and Switzerland.)

Your entitlements

If the law covers your long-haul flight, your airline must look after you once you have been delayed by more than four hours.

This means they must provide:

A reasonable amount of food and drink (often provided in the form of vouchers)
A means for you to communicate (often by refunding the cost of your calls)
Accommodation, if you're delayed overnight (usually in a nearby hotel)
Transport to and from the accommodation (or your home, if you are able to return there)
The airline must provide you with these items until it is able to fly you to your destination, no matter how long the delay lasts or what has caused it.

How it works in practice

If your flight is delayed, many airlines will provide vouchers for you to buy food and drink. If you require accommodation, they may book a hotel and arrange transportation for you.

Sometimes airlines are unable to arrange care and assistance for all passengers. This can happen when staff are stretched during major disruption.

If this happens, in our view you have the right to organise reasonable care and assistance yourself, then claim the cost back later. If you end up paying for things yourself, keep every receipt and do not spend more than is reasonable. Airlines are unlikely to refund you for things like luxury hotels or alcohol. Some will provide guidance on reasonable costs.

Occasionally, airlines refuse to provide care and assistance. If your airline does this, but you are sure you are entitled to help, you can organise it yourself and claim the cost back later. Always keep receipts in this situation.

However, it can take time to complain and get your money back.

Claiming compensation

If the cause of your delay gives you grounds for compensation, you can claim a lump sum depending on the length of the delay.

For delays of under three hours, you cannot claim compensation
For delays of three to four hours, you can claim €300
For delays of more than four hours, you can claim €600
The delay length is calculated using the time the flight arrives at its destination (this is based on the time at which at least one door of the aircraft is opened) — not the departure time.

How it works in practice

If you think you have a right to compensation, you will need to lodge a claim with your airline. If they agree you should receive compensation, they will pay you.

It's best to contact your airline or check its website to find out how to apply for compensation. Many airlines will ask you to fill in a form, which is usually the fastest way to claim.

If there's no standard claim form, send the airline a letter. Our standard letter is a good template to help you claim compensation.

The five-hour refund rule

Once your long-haul flight has been delayed for more than five hours, you are entitled to a refund if you no longer wish to travel.

You will also receive a refund for any unused parts of your booking (for instance, the return flight), and a flight back to your departure airport if you've already completed part of your journey.

Compensation for infants

ICETRA view is that compensation is payable at the same rate as that of adults for infants on an infant fare.