24/09/2024
With all the recent Dalyan business bashing recently, here’s a different perspective of our experience:
Today we had 3 people booked onto a group trip. As we always do, we ask for everyone to arrive 5/10mins before departure. At 10:05, we were still waiting with our other customers. We tried messaging & phoning with no response, so we decided to leave with our remaining 9 guests, who had been patiently waiting for 20 minutes. We received a message saying they weren’t coming as the weather was cloudy & they thought the trip would be cancelled. As you can see from the photos below, we had blue sky & sunshine, so their loss!
A) We would of course contact all guests if we were cancelling a trip
B ) If you had any doubt of whether the trip was running, you would ask, in my opinion.
Meze is freshly prepared for the amount of customers that day. Food is purchased, İsmail’s mum spends hours preparing & cooking the food. We have to turn other people away who want to book on to the trip because we think we’re full, it’s very unfair on us & our other customers. Then there’s the time spent behind the scenes, advertising the boat, replying to messages all whilst looking after our baby.
We already take deposits for private hire and any large group bookings, we really don’t want to have to start taking deposits from everyone, as the majority of our customers turn up or notify us in advance if they’re unable to make it.
So please remember we are a small business, but it makes a BIG impact on us when you just decide you don’t want to turn up.
Thank you for reading ❤️
