Richguard Safaris Uganda is a private limited company incorporated at the registrar of companies through the foresight and vision of MR. The agency 100% wholly owned Uganda firm. The company provides travel and tourism-related services to the general public on behalf of accommodation or travel suppliers to offer different kinds of travelling packages for each destination
Richguard Safaris intends
to provide individual and group travel to leisure client. Services and products provided by Richguard Safaris will initially include pre-arranged tours, custom packages according to client’s specifications, travel consultation and as time progresses making reservations for lodging amongst other related services. Richguard Safaris seeks to differentiate itself as a premier adventure travel company in the all of Uganda in the following ways ;
Provide a high standard of services suitable for seeking relaxing, comfortable and memorable experiences in hospitality and tourism industry.
Provide the tourist market with the quality required by the tourism industry.
Provide expeditions and memories that would satisfy all customers of different age groups.
Evaluate current cultural, social and economic issues affecting the tourism and travel industry.
Participate in both local and regional community service by providing general lectures, consultation and training programs. Richguard Safaris is intended to focus on achieving short goals, make constant adverts on internet, focus on the customer needs and address their concerns as we deliver quality and affordable service. We will value all our customers regardless their ages, nationalities, gender and beliefs; this will help us to win their trust. We will overcome our obstacles by;
Highlighting the benefits of our service, we will point out the unique benefits of our services.
Engage with customers on social media, email and so on. Use of videos, photos, questions and statuses to spark conversations to motivate potential clients to follow us.
Find a travel niche market. We will try to make ourselves by specializing in a certain demographic area. VISSION
To become the best travel agency as we create memorable and remarkable experiences for our clients through offering the best services beyond their expectations. MISSION
To strive and guarantee customer satisfaction. We are to be a company that can be counted on, that honors the clients and their reviews, trusted, creates a room for clients to express themselves, and provide exceptional customer service. VALUE AND CULTURE
• To be innovative and creative.
• To create a unified and self-motivated team.
• To provide excellent customer service.
• To provide quality and affordable services.
• To engage clients.
• To promote customer trust
