07/01/2023
Mani Rabi-India
I contacted Gem Africa Safaris several months prior to our family my trip to coastal Kenya. I looked at the reviews online, which were very good and reassuring. However, I was a little anxious booking a safari trip and committing a deposit in advance with a local company. The trip was destined to Diani where we stayed at Jacaranda Indian Ocean Resort. My concerns were to no avail as everything turned out fantastic. Airport pick up was on time met by Andrew, who was also our guide for the Mombasa City Tour. He was excellent. Our hotels were also very good and cozy. Gem was reliable, flexible on their pricing and offers a heartwarming service!