CTtransit

CTtransit See https://www.cttransit.com/contact-us for options to reach us. Express bus routes make very few stops and operate non-stop over long distances.

CTtransit is the brand name for services operated by private bus companies under contract to the Connecticut Department of Transportation (CTDOT) and home to CTfastrak, the #1 BRT in the nation. CTtransit is the state-owned bus transit system serving the greater Hartford, New Haven, Stamford, Waterbury, New Britain, Meriden, Bristol and Wallingford areas. Customer Service representatives are avail

able to assist you with information about CTtransit's services, to take your comments about the bus service and to assist you with lost and found items. Service Types
Local--Local bus routes make frequent stops, typically every 2 to 3 blocks, linking neighborhoods with urban centers and providing connections within and between communities. Although individual trips on some local buses operated in a limited- or skip-stop fashion, local bus routes primarily serve city streets and may also operate into malls, hospitals or shopping centers. Flyer--Flyer bus routes are local routes that provide limited-stop service at all times, often by using highways, HOV lanes or busways for part of their route. Flyer bus routes offer somewhat faster service than their local counterparts for at no additional charge. Bus Rapid Transit--CTfastrak bus routes are local routes that provide limited-stop service and operate primarily on HOV lanes or busways. Bus Rapid Transit routes offer significantly faster service than local routes and feature off-board fare collection (customers pre-pay their fare before boarding the bus at stations). Express--Express bus routes are long-distance services that link cities or connect suburbs with regional urban centers. As a result, express bus routes charge distance-based fares. Connector--Connector bus routes offer peak-hour weekday bus service connecting rail stations to central business areas. Buses are timed to meet certain CT Rail New Haven Line operated by Metro-North, CTrail Shore Line East and Amtrak trains at the station. Connector bus routes hold for connecting trains to allow customers to make more reliable connections to nearby destinations that are not within walking distance of the train station. Shuttle--Shuttle bus routes are short-distance services, usually operating in the downtown area, designed to bring customers closer to their destination. Shuttle bus routes operate free of charge, without the hassle of having to obtain a paper transfer or re-swipe their bus pass.

Take Note: Customer Service Call Center Technical Difficulties Resolved on Thursday, January 23, 2025Valued customers, a...
01/23/2025

Take Note: Customer Service Call Center Technical Difficulties Resolved on Thursday, January 23, 2025

Valued customers, as of 8:00 AM on Thursday, January 23, 2025, our Customer Service Call Center is fully operational, with technical difficulties resolved.

We appreciate your understanding and patience as this issue was being resolved.

https://www.cttransit.com/alerts/take-note-customer-service-call-center-technical-difficulties-resolved-thursday-january-23

Take Note: Valued customers, our Customer Service Call Center is currently experiencing technical difficulties as of 8:00 PM on Wednesday, January 22, 2025. This may lead to longer wait times. We sincerely apologize for any inconvenience this may cause. Efforts to resolve the issue are in progress,....

Take Note: Valued customers, our Customer Service Call Center is currently experiencing technical difficulties as of 8:0...
01/23/2025

Take Note: Valued customers, our Customer Service Call Center is currently experiencing technical difficulties as of 8:00 PM on Wednesday, January 22, 2025. This may lead to longer wait times.

We sincerely apologize for any inconvenience this may cause. Efforts to resolve the issue are in progress, and updates will follow immediately upon availability.

For trip information, you can visit our website at www.cttransit.com.

Take Note: Valued customers, our Customer Service Call Center is currently experiencing technical difficulties as of 8:00 PM on Wednesday, January 22, 2025. This may lead to longer wait times. We sincerely apologize for any inconvenience this may cause. Efforts to resolve the issue are in progress,....

01/20/2025

Take Note! Valued customers, as of 9:00 AM, all of our routes have resumed regular service.

Thank you for riding with us and for your understanding as we worked to maintain service through the winter weather.

Public transit has always been more than a way to get from point A to point B—it is a vehicle for change. On Martin Luth...
01/20/2025

Public transit has always been more than a way to get from point A to point B—it is a vehicle for change.

On Martin Luther King Jr. Day, we honor Dr. King's pivotal role in American history, reflecting on how his leadership during the Montgomery Bus Boycott not only transformed Alabama but also secured the freedom to move and travel for generations to come.

Today, we remember Reverend Dr. Martin Luther King Jr. and the countless others who fought for civil rights, remembering that mobility is a human right. We are proud to serve our community through accessible transportation for all.

Thank you for riding with us on CTtransit. Let’s continue the journey toward justice together. 🚌

01/20/2025

Take Note: Valued customers, as of 5:45 AM, due to road conditions, service throughout New Britain and Bristol are operating snow routes and are experiencing service delays.

We apologize for any inconvenience this may cause.

We encourage everyone to contact our dedicated Customer Service team at 860-525-9181 for up-to-date information.

People with hearing loss, DIAL 711

Sign up to get alerts right to your email at https://www.cttransit.com/news/get-alerts-email.

01/20/2025

Take Note: Valued Customers, as of 5:30 AM on Monday, January 20, 2025, all buses are running on regular routes with all detours cleared.

We encourage everyone to contact our dedicated Customer Service team for up-to-date information.

HARTFORD: 860-525-9181
NEW HAVEN: 203-624-0151
STAMFORD: 203-327-7433

People with hearing loss, DIAL 711

Take Note! Snow detours may be in effect in your area.Valued Customers, please visit our website at www.cttransit.com/al...
01/20/2025

Take Note! Snow detours may be in effect in your area.
Valued Customers, please visit our website at www.cttransit.com/alerts to view current information on delays and detours for the following routes:

Hartford:
82 Tolland Street - Buckland Hills
83 Silver Lane
91 Forbes Street Crosstown

CTfastrak:
144 Wethersfield/Westfarms

NEW HAVEN:
234 Wi******er Avenue
243 Whalley Avenue
255 New Haven/Ansonia/Seymour
261 Boston Post Road
282 East Grand Avenue

STAMFORD:
313 West Broad Street
324 Fairfield Avenue
333 Newfield Avenue
334 Hope Street

NEW BRITAIN
501 Arch Street

BRISTOL
542 Bristol Hospital
543 West Street

We encourage everyone to contact our dedicated Customer Service team for up-to-date information.

HARTFORD: 860-525-9181
NEW HAVEN: 203-624-0151
STAMFORD: 203-327-7433

People with hearing loss, DIAL 711

CTtransit is pleased to offer updates concerning bus service that may impact you.

Take Note! Snow detours may be in effect in your area.Valued Customers, please visit our website at www.cttransit.com/al...
01/20/2025

Take Note! Snow detours may be in effect in your area.

Valued Customers, please visit our website at www.cttransit.com/alerts to view current information on delays and detours for the following routes:

NEW HAVEN:
282 East Grand Avenue

STAMFORD:
313 West Broad Street
321 West Avenue
324 Fairfield Avenue
333 Newfield Avenue
334 Hope Street

We encourage everyone to contact our dedicated Customer Service team for up-to-date information.

HARTFORD: 860-525-9181
NEW HAVEN: 203-624-0151
STAMFORD: 203-327-7433

People with hearing loss, DIAL 711

CTtransit is pleased to offer updates concerning bus service that may impact you.

Take Note: Valued Customers, winter weather is on the way! ❄️ Tomorrow’s snow forecast could impact bus routes across Co...
01/19/2025

Take Note: Valued Customers, winter weather is on the way! ❄️

Tomorrow’s snow forecast could impact bus routes across Connecticut.

Don’t miss important updates on delays, detours, and safety tips. Stay tuned to our Facebook and X pages for the latest information, or sign up for our email alerts at https://www.cttransit.com/news/get-alerts-email.

Find us on X:

Stay connected, be prepared, and travel safely!

01/16/2025

🚍 It’s ! Today, we’re spotlighting Frank DiGristina, CTtransit Superintendent of Maintenance Safety, Training & Technical Services in New Haven. Frank is grateful for the opportunity to share knowledge and inspire the next generation of technicians about the future of public transit: battery electric buses. 🔋

👏 A big thank-you to mentors like Frank for inspiring and preparing the next generation of transit innovators!

01/15/2025

🎉 Today on January 15, 2025, we honor the birthday of Reverend Dr. Martin Luther King Jr. This incredible man helped to change the world with his vision of equality, justice, and peace.

🚍 Did you know? Public transportation played a pivotal role in the Civil Rights Movement. From the Montgomery Bus Boycott that propelled the movement forward, to the way buses connect communities today, transit is a crucial connection to progress and equity.

As we celebrate Dr. King’s birthday, we reflect on his commitment to creating a better, more inclusive world. We also honor and recognize our role in connecting people to their community, family, friends, and opportunities.

Happy Birthday, Dr. King!❤️

Route 451 Bristol LocalTake Note: Valued Customers, due to ongoing bridge construction, a detour remains in effect until...
01/14/2025

Route 451 Bristol Local

Take Note: Valued Customers, due to ongoing bridge construction, a detour remains in effect until July 2025.

Please see alert for full details.

Take Note: Valued Customers, due to ongoing bridge construction, a detour remains in effect until July 2025. 541B buses will make no stops on Jerome Ave between Stevens St and Maple Ave/Mix St in both directions. Passengers should board at Jerome & Mix or Stevens & Jerome headed toward CT State Tunx...

Ride and Share 🚌Let’s talk routes! Which CTtransit route is your go-to? Drop your most ridden route in the comments! 👇  ...
01/14/2025

Ride and Share 🚌

Let’s talk routes! Which CTtransit route is your go-to? Drop your most ridden route in the comments! 👇

Take Note: Valued Customers, due to unforeseen circumstances on Monday, January 13, 2025, Route 506 is running late this...
01/13/2025

Take Note: Valued Customers, due to unforeseen circumstances on Monday, January 13, 2025, Route 506 is running late this morning.

We apologize for any inconvenience this may cause.

We encourage everyone to contact our dedicated Customer Service team at 860-525-9181 for up-to-date information.

People with hearing loss, DIAL 711

Take Note: Valued Customers, due to unforeseen circumstances on Monday, January 13, 2025, Route 506 is running late this morning. We apologize for any inconvenience this may cause. We encourage everyone to contact our dedicated Customer Service team at 860-525-9181 for up-to-date information. People...

🚨 Service Changes Effective Tomorrow! 🚨Take Note: Starting tomorrow, Sunday, January 12, 2025, enjoy improved routes and...
01/12/2025

🚨 Service Changes Effective Tomorrow! 🚨

Take Note: Starting tomorrow, Sunday, January 12, 2025, enjoy improved routes and more efficient service connecting Hartford, New Haven, Stamford, and the areas in between.

Learn all the details about these route updates at www.cttransit.com/servicechanges.

01/09/2025

As we reflect on what an incredible year 2024 was for the CTtransit team, Hector Roman, Stamford Training Manager, shares why he feels so thankful to have participated in our Stuff-A-Bus Toy Drive with Marine Toys for Tots Foundation in December.

We are so grateful to have Hector on our team, training our awesome professional operators and spreading kindness throughout the Stamford division!

What are you thankful for this ?

🚍✨ Curious about what goes on behind the scenes at CTtransit? Dive into CTpulse, our quarterly magazine, for an exclusiv...
01/08/2025

🚍✨ Curious about what goes on behind the scenes at CTtransit? Dive into CTpulse, our quarterly magazine, for an exclusive look at the people, stories, and innovations keeping Connecticut moving!

From spotlighting our incredible team members to sharing updates and insights, CTpulse gives you a deeper connection to the heart of public transit. 🚌❤️

CTtransit's quarterly magazine dedicated to keeping our public transportation agency community informed, engaged, and inspired. Issue: Oct-Dec 2024

🚍 Service Changes Coming Sunday, January 12, 2025!To our valued customers: Starting January 12, enjoy improved routes an...
01/07/2025

🚍 Service Changes Coming Sunday, January 12, 2025!

To our valued customers: Starting January 12, enjoy improved routes and more efficient service connecting Hartford, New Haven, Stamford, and the areas in between.

Learn all the details about these route updates at www.cttransit.com/servicechanges.

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100 Leibert Road
Hartford, CT
06120

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