12/11/2018
Our airport employees are a vital part of the ground operation for Envoy and work in a variety of diverse capacities within the company. The type of work that Agents and Fleet Service Clerks perform and their job titles vary by airport location.
In our hub locations in Dallas/Fort Worth and Chicago, Agents work “above the wing” providing outstanding customer service to every passenger. Fleet service Clerks work “below the wing,” ensuring planes are loaded properly and handled with care. In other locations, Station Agents perform work both above and below the wing.
Types of Customer Services Employees-
1. Handling and tagging checked bags
2. Check-in process at the gates and/or kiosks
3. Ticket counter
4. Operational support
5. Loading and unloading the aircraft
6. Prepping and securing the aircraft for the next flight
Keep us running smoothly, efficiently, and on time. Our airport employees are a vital part of the ground operation for Envoy and work in a variety of diverse capacities within the company. The type of work that Agents and Fleet Service Clerks perform and their job titles vary by airport location. In...