ScalePad

22/11/2024

I always love catching up with Todd Kane, because he works with so many MSPs that his field-test knowledge and advice is always SO great.

Come hang out with us as we chat through some of Todd's learnings about the things MSPs can do to improve their project delivery!

Note: Due to travel schedules, this episode was previously recorded.

22/11/2024

Have you signed up for ScalePad's Compliance Boot Camp?

This course is packed with interactive resources to help you become an expert in selling compliance.

Complete the course to receive your official ScalePad Compliance certified badge. ☑️

Get started here: https://go.scalepad.com/4fEfWlG

Join ScalePad’s Compliance as a Service Boot Camp! This compliance training guide helps MSPs learn how to build and price cyber security compliance...

19/11/2024

🚨Breaking news: ScalePad has officially been named one of the Best Workplaces in British Columbia for 2024! 🎉

This marks our third consecutive year on this list by Great Place to Work® Canada! We’re proud to have built a workplace that continues to earn this recognition year after year.

Huge shoutout to the incredible team that makes ScalePad a place where trust, collaboration, and growth are the norm! Learn more about our culture here: https://go.scalepad.com/4ftX1ue

15/11/2024

I loved Jim's tagline, "IT the Proper Way™," and what a great topic to discuss—I totally love it when a tagline can have a slight double meaning, given his company's name: Proper Sky.

After a recent episode with Katherine Gray, she recommended that I speak with Jim, and Jim graciously accepted the invitation. There are so many things to talk about in the realm of building an MSP but I wanted to hear from Jim and his thoughts on The Proper Way™!

Stoked to have you on the livestream this week, Jim!

15/11/2024

There's no one-size-fits-all approach to how often you meet with clients.

That being said, conversations are vital to the long-term success of your client relationships.

Here's how you can make those conversations beneficial for everyone: https://go.scalepad.com/3Ck4YUd

13/11/2024

We're moo-ving into 2025, and we need your help. 🦛

If you checked out our 2024 Trends Report, you saw the top MSP service trends of 2023 and 2024.

Now, you can help us shape the 2025 edition! It only takes 10 minutes ➡️ https://go.scalepad.com/4fMkGpH

11/11/2024

How long does it take to finish your morning coffee?

For MicroAge Swift Current, backup monitoring with Backup Radar is even faster! ☕

Discover how Backup Radar made all the difference for MicroAge: https://go.scalepad.com/3V7wTxl

Using Backup Radar, MicroAge Swift Current can monitor backup status faster than it takes to finish their morning coffee.

08/11/2024

In this special episode, live from IT Nation Connect in Orlando, I'm excited to welcome Karl Fulljames, CTO at Nucleus Networks to the livestream.

I've been chatting with Karl lately about the order in which we think, or consider, where client value creation exists in the process of designing the MSP tech stack, and I'm looking forward to unpacking this a bit.

We'll hopefully also get to other CTO-y things that I know Karl is so passionate about in his role at Nucleus and as part of the larger Lyra Technology ecosystem.

08/11/2024

Psst...

Your ConnectWise data is only valuable when you're tracking the right metrics with the right tools and actionable reports. 📈

Download our FREE guide to discover the 8 essential metrics every MSP should be tracking—no form required ➡️ https://go.scalepad.com/3YZaKDH

01/11/2024

I’m thrilled to have Brian Guenther on the livestream this week to chat about “The MSP Compliance Journey." Brian has a wealth of knowledge on navigating compliance program complexities and the evolution and transformation MSPs should consider as they begin their own journey.

I truly believe his insights will be incredibly valuable, and I hope you’ll join us for this engaging conversation. Bring questions!

31/10/2024

No, this isn’t a trick. We’re treating your MSP with a simpler way to sell compliance. 🎓

Our Compliance Boot Camp is chock-full of essential chapters and interactive cyber compliance tools. Some of the key learnings you'll be guided through include:

☑️ Why cybersecurity & compliance are non-negotiable for MSPs and their clients
☑️ How to identify the right compliance frameworks and industry standards
☑️ Tips for packaging, pricing, and pitching your compliance services
☑️ How to fast-track your compliance offering with regulatory training

When you reach the end, you'll receive a badge to show that you're officially ScalePad Compliance certified! Take the next step in cybersecurity compliance here: https://go.scalepad.com/3CgFcA0

22/10/2024

Our Rocketeers are making headlines! 🔥

Our Chief People Officer, Chantelle Turton, sums it up perfectly: “We always wanted ScalePad to be a place where people could grow, learn, be challenged, and enjoy the ride. The industry is noticing the amazing talent we have, and these awards reflect the dedication, innovation, and hard work our team brings every single day.” 👏

See the details of these achievements here: https://go.scalepad.com/40iC0On

At the end of the day, it’s the people here who make ScalePad special. We strive to have a supportive culture that lets our Rocketeers shine. Here’s to many more achievements ahead!

18/10/2024

I caught up with Michael Roth, Founder & CEO at Evo Security, the other day, and we had a super interesting discussion about the fundamentals of identity, PAM, some of the differences in perception between enterprise and MSP, the unfortunate trade-offs between security and convenience, and lots of other great nuggets.

I thought this would be a fantastic topic to explore on the livestream, so I'm pleased to welcome Michael to MSP Confidential this week! Come join us on Friday at 12pm PT / 3pm ET.

17/10/2024

If you’re using one tool to do it all, you better hope it works. (Spoiler: it’s probably not going to work.) 🙅

You don’t run on one tool, and neither should your MSP. From client engagement to backup monitoring, business efficiency, and quoting, we have a suite of tools to level up your business ➡️ https://go.scalepad.com/4eETadv

04/10/2024

I'm excited to welcome Chris Day, ScalePad's Founder and CEO, to MSP Confidential this week. We'll discuss Chris's MSP journey—from before it was even called MSP—through various ventures and exits to founding ScalePad a few years back and becoming CEO last month.

Most importantly, we’ll explore the strategic vision he brings to the role, his approach to leadership in a high-growth SaaS company, and how his deep-rooted connection to the MSP industry will shape the future for our team and partners. I expect many insights into his philosophy on driving innovation, scaling operations, and staying partner- and product-focused as we grow.

This conversation will offer a candid look at the path ahead and what it means for ScalePad and our partners.

27/09/2024

I had a fantastic conversation with Aaron Hayes the first time around, so he’s back! We’ve got more “marketing things” to talk about, and who better than someone steeped in marketing for a successful MSP like Aabyss.

I look forward to this conversation with Aaron, come join us on Friday at 12pm PT, 3pm ET.

20/09/2024

This week, I welcome Josh Kotler of Axial Reade Capital to the livestream. We connected at a conference in San Antonio thanks to our mutual friend and operations guru, Kyle Christensen, who introduced us.

I invited Josh to the livestream as I was uniquely interested in his viewpoint on operational excellence, having been COO and CSO at CompassMSP and now squarely in the private equity domain.

20/09/2024

We hate to tell you this, but the clock is ticking on our Marketplace Rewards Program...⏰

Until September 30, you'll automatically earn rewards for every shiny new asset you protect with ScalePad Marketplace. 🏅 All you have to do is make your regular purchases in Lifecycle Manager.

Plus, you’ll score entries into the grand prize draw worth $5000! Don't wait much longer, we've officially reached the 10-day countdown ➡️ https://go.scalepad.com/3ztONma