Switchfly

14/10/2020

12/10/2020

16/09/2019

Representing over $40B in spending power, Gen Z will soon be the largest population demographic with the most disposable income. How does this impact travel brands? Our latest blog explores the three most important loyalty needs of younger travelers and how brand’s your loyalty program can better appeal to them:https://hubs.ly/H0kMFWF0

Generation Z is an increasingly vital customer demographic and source of travel spend. How can loyalty program managers ensure that their travel rewards and products remain relevant and accessible? We discuss three key ways to attract and retain today’s young travelers.

13/09/2019

Are the pain points of the airline customer experience really able to be solved by data? https://hubs.ly/H0kGTXw0

Data and digital tools are the basis of a positive customer experience in the airline industry.

05/09/2019

Looking forward to meeting everyone at World . Stop by booth #66 to connect with our team!

04/09/2019

We're hosting a special event tonight with EveryMundo! Want the details? Send us a DM.

03/09/2019

Join us and for an exclusive event tomorrow after World . DM us for the event details!

26/08/2019

In this environment, creating emotional connections with customers is what drives loyalty. But how? https://hubs.ly/H0krwsC0

Airlines and travel brands want effective ways to boost direct bookings and revenue. Travelers want personalized offers that are relevant and convenient but are more than a transaction. In this environment, creating emotional connections with customers is is what drives loyalty. But how?

20/08/2019

Attending the World in London next month? Come join Switchfly for an exclusive event on the eve of Sept 4. DM us for details.

20/08/2019

Are you going to be at World ? Stop by our booth #66 for a demo of our new Airline Booking Engine to see how a flexible configuration of first- and third-party ancillaries can build the perfect bundle for your passengers. https://hubs.ly/H0klBJ_0

13/08/2019

World is just around the corner. We’d love to connect with you in London, learn more about your company’s goals, and see how Switchfly can help: https://hubs.ly/H0kf5xP0

07/08/2019

Are you heading to London for the World in September? Book a meeting with our team to learn more about our loyalty, packaging and airline booking solutions. https://hubs.ly/H0k7Y2p0

02/08/2019

"Keep in mind that although your lower-value guests often have lower points balances, they still want to burn them." More insights for hospitality brands on the blog: https://hubs.ly/H0k3SK60

Ensuring that your hotel brand’s loyalty program is relevant enough to keep new and lower-value guests engaged can be challenging. Learn how to achieve that by using customer data to better understand guest preferences and unlock their value by offering points-plus-cash as a more flexible redempti...

30/07/2019

In the second part of our blog series on hotel guest engagement, we share best practices for your loyalty program to engage lower-value guests: https://hubs.ly/H0k0nx-0

Ensuring that your hotel brand’s loyalty program is relevant enough to keep new and lower-value guests engaged can be challenging. Learn how to achieve that by using customer data to better understand guest preferences and unlock their value by offering points-plus-cash as a more flexible redempti...

26/07/2019

How can hotels use flexible loyalty strategies to reward high-value guests? Read our latest blog post to find out. https://hubs.ly/H0jZzgT0

It can be challenging to ensure that your hotel brand’s loyalty program is relevant and valuable to keep your best guests consistently satisfied and engaged. New loyalty technology allows hotels to curate and configure specific offers that appeal to travelers and hotel guests. 

23/07/2019

"A decade ago around a third of Delta Air Lines tickets were sold via online travel agencies. That amount today is somewhere between 10 and 15 percent." Read more from Skift on Delta's loyalty investments: https://hubs.ly/H0jW26Z0

A decade ago around a third of Delta Air Lines tickets were sold via online travel agencies. That amount today is somewhere between 10 and 15 percent, and

18/07/2019

“We want to be involved in the travel journey beyond the four walls of a hotel" - Stephanie Linnartz, Global Chief Commercial Officer of Marriott https://hubs.ly/H0jRt-x0

Marriott wants to become a critical part of customers’ travel journey beyond the hotel experience, according to Stephanie Linnartz, the hotel giant’s Marriott wants to become a critical part of customers’ travel journey outside of the experience it already at its hotels.

15/07/2019

"Marriott’s strategy for becoming part of a customer’s entire travel journey, from booking to checkout, is tied heavily to its Bonvoy loyalty program." Read more from Skift here: https://hubs.ly/H0jNtk80

Marriott wants to become a critical part of customers’ travel journey beyond the hotel experience, according to Stephanie Linnartz, the hotel giant’s Marriott wants to become a critical part of customers’ travel journey outside of the experience it already at its hotels.

10/07/2019

"The increased volume of online travel sites has led to “analysis paralysis” with half of consumers saying they now visit more or many more sites than five years ago." https://hubs.ly/H0jJlXp0

The web was supposed to make booking travel easier, faster and more accessible - but the reality is somewhat different, according to research.

09/04/2019

Are you in London for the Ancillary Merchandising Conference? The Switchfly team would love to meet you! Let us know when you’re available https://hubs.ly/H0hnkc40

28/01/2019

Switchfly welcomes two additions to the executive leadership team to support our continued efforts to drive innovation and create value for our customers. To learn more, visit our Newsroom: https://switchfly.com/content/tech-meets-travel-switchfly-announces-new-ceo-and-evp

Tech Meets Travel: Switchfly Announces New CEO and EVP With enterprise software executive Craig Brennan joining as CEO and travel industry expert Alan Josephs as EVP of Product and Marketing, Switchfly continues to transform travel with cutting-edge technology and solutions SAN FRANCISCO, JANUARY 28...

24/01/2019

Switchfly has secured investment to drive company growth and meet the demand for next-generation travel solutions. For more details, read our new announcement here:

SAN FRANCISCO, Jan. 24, 2019 /PRNewswire/ -- In response to its global growth and demand for its next-generation travel technology, leading travel ecommerce...

21/09/2018

Are you creating rewarding experiences for the experiential & millennial traveler? Our new Skift article offers 3 strategies for building loyalty beyond points and miles: https://skift.com/2018/09/21/loyalty-beyond-points-and-miles-creating-rewarding-experiences-for-the-experiential-and-millennial-traveler/

Consumer attitudes toward loyalty programs are in the midst of a generational shift. That’s largely due to the growing consumer clout of millennials, an

16/03/2018

How will changes in travel technology impact your business through the next decade?

Our new blog post highlights what travel tech trends we’re seeing across the airline, hotel and financial services sectors.

How will changes in travel technology impact your business through the next decade? This question is a central focus for us at Switchfly, as we leverage technology to create new revenue opportunities and stronger brand loyalty for travel merchants. The answer, we believe, depends not necessarily on....

05/01/2018

Check out our new mural in our San Francisco office! It's been entered in a contest - Click below and "like" it on Murals Your Way's page. 😀

Meagan M. | Custom Mural