24/03/2020
Just another reason why we (travel agents) rock!
https://www.forbes.com/sites/douggollan/2020/03/23/covid-19-airlines-and-otas-say-dont-call-us-as-travel-agents-get-clients-home/amp/
While airlines and online travel agencies are telling customers don’t call us, we can’t handle the volume of calls, and in some cases disconnecting callers after hours on hold, consumers who use traditional travel agents are not only getting advice.